James Walton and his crew converted my porch into a climate controlled sunroom. Everyone was courteous, helpful and well versed in their craft. When I chose an inlaid tile floor, they bent over backwards to exceed my expectations. I would highly recommend Reliable Remodeling.
James Walton. Shell plumbing.
Finish work on tile was exceptional.
I have a DIY knowledge of what this scope of work required. I base my comments and opinion on how long it would take me to do the same. I saw right away that James was invaluable to me in the project. I realized immediately the cost savings his knowledge made in project.
The work was finished and done professionally.
Easy to work with. The online system allowed everyone to stay on the same page and complete tasks in timely manner.
Took the time to show me issues that arose that could not be forseen at the start of the job.
The bid was organized by trade, highlighted the materials to be used and set expectations for work to be performed.
They were great to work with!
I was most satisfied with their workmanship!
Someone in my neighborhood recommended them to me.
I have used Reliable for the majority of my house repairs/enhancement projects and they have always done an excellent job.
I was most satisfied with the quality of the finished project.
I heard about Reliable Remodeling for the first time from a mailer. I have been using them for years.
The other thing I want to say is that the contractors they use are extremely professional and easy to work with.
James Watson and Mr. Berry are very professional, did excellent work and impressed with work ethic . James worked with us when additional work necessary both in specific repairs required and cost. Written change orders promptly sent was a big plus.
A friend who had high praise
Have already referred to a church member and will continue to use in the future
Reliable Remodeling has performed two remodeling jobs for me. They are professional, courteous, clean, and all the workers treat you with dignity and respect.I would definitely use Reliable Remodeling again in the future, I have never used a construction company that was this professional and you knew they would follow through with everything they said they would.
I am living in my home while the kitchen is being remodeled but each worker has treated my home with respect. If they go out the gate they ensure they replace the lock as they found it. If they use the water hose (or anything) they put it back like the found it).
James communicates with me daily to discuss what the next step in the process is, plus he post on the company's website the calendar what will be performed today and what time the worker's will arrive given 30 minutes before or after. The worker's adhere to this schedule.
Each individual has performed quality workmanship and you can tell they take pride in the job the perform.
I appreciate the way James and his staff listen when I discuss an issue with them and then they will discuss the resolution to the problem.
If an issue comes up James Walton discusses the issue with me and it is resolved within 12-24 hrs.
He has followed through on every issue we have discussed.
The fact that James does what he says will be done. He is a man of his word.
Keep doing what you are doing it works!
Reliable Remodeling performed a remodel on my guest bath in November 2017. Due to the quality of work performed I knew this was the company I wanted to remodel my kitchen. James is so easy to describe an idea to and then sit back and watch him make it happen. This has been the best construction experience I have ever had and would definitely use James and his company again.
Quality of work for the price
This is my 2nd project with Reliable Remodeling....I originally heard about the company from a mailbox flyer.
I was very pleased with the way that any issues I had was addressed. I also was very pleased with the results.
Mr. Walton was very pleasant during this process.
Very pleased with the project from start to finish. James & Stephnie kept us informed at all times & the sub contractors were great.
Did not plan to renovate shower but glad we followed the recommendations as it is our favorite part of the remodel.
Flyer in mail
Will recommend Reliable to everyone.
I was most satisfied with Reliable Remodeling's time management.
Reliable Remodeling was recommended to me by a friend.
Communication was excellent.
Flier in the mail.
Recommendation from a business associate.
They spent all the time I needed to talk through the issues and options to achieve what I wanted, and made changes I requested during the process for the finishing detail to be what I preferred with no hesitation.
I was satisfied with how it looked when it was completed.
I am a repeat customer.
I was most satisfied with the professionalism. They told me what they would do and they did exactly what they would do.
Someone that I work with had a husband that works as a subcontractor for them.
Their reliability to diagnose a problem and address how to get it resolved is one of their biggest advantages.
I am satisfied with their overall approach, they have never done anything that I wasn't satisfied with or didn't trust them about.
I am very satisfied with all of the work Reliable Remodeling has done for me. I have never been dissatisfied with any of the subcontractors.
The interior painting of our home was excellent. The crew worked hard, finished in a reasonable time, cleaned everything up, and left us with a beautifully painted interior.
We heard about RR on Angie's List in 2007. They did the remodeling of our earlier home, and 3 called them first thing when we moved!
very good work and professional job completed. did exactly what i requested, in the time frame agreed upon. stephanie in the office is also great to work with, and kept me up to date on the project. would highly recommend!
excellent work and courteous craftsmen.
have done work for family and friends. looked up on website.
Can't say enough good things about all the guys at reliable. Very helpful from start to finish. James is experienced and helped us plan the entire project and let us know from the beginning where there might be issues as the project progress. All the guys were professional and took great care of our home before, during and post job. I highly recommend them!
excellent craftsmanship, very approachable, professional and curteous
The crew cleaned up extremely well. They cleaned up better than I had expected.
James and his subcontractors did a fabulous job and we are very proud of the finished bathroom. There were two instances of miscommunication: when we had to wait a week to ten days for glass to arrive after the rest of the work was completed (not made clear to us and almost caused an issue when out-of-town visitors were set to come...they postponed their trip) and having to wait a full two weeks before the portable dumpster was removed from in front of our house. Otherwise, this would have been five stars.
Workmanship and sub=contractors were all first class. The final product is as nice as we had hoped for. James used the BuilderTrend site to mostly keep us informed.
I was most satisfied with the entire job.
We had used them before.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Reliable Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys