Reliable Remodeling

Recognized Excellence

James Walton. Shell plumbing.

Areas Of Satisfaction

Finish work on tile was exceptional.

Additional Comments

I have a DIY knowledge of what this scope of work required. I base my comments and opinion on how long it would take me to do the same. I saw right away that James was invaluable to me in the project. I realized immediately the cost savings his knowledge made in project.

Areas Of Satisfaction

The work was finished and done professionally.

Easy to work with. The online system allowed everyone to stay on the same page and complete tasks in timely manner.

Problem Resolution

Took the time to show me issues that arose that could not be forseen at the start of the job.

Professional & Organized

The bid was organized by trade, highlighted the materials to be used and set expectations for work to be performed.

They were great to work with!

Areas Of Satisfaction

I was most satisfied with their workmanship!

Lead Source

Someone in my neighborhood recommended them to me.

I have used Reliable for the majority of my house repairs/enhancement projects and they have always done an excellent job.

Areas Of Satisfaction

I was most satisfied with the quality of the finished project.

Lead Source

I heard about Reliable Remodeling for the first time from a mailer. I have been using them for years.

Additional Comments

The other thing I want to say is that the contractors they use are extremely professional and easy to work with.

Areas Of Satisfaction

James Watson and Mr. Berry are very professional, did excellent work and impressed with work ethic . James worked with us when additional work necessary both in specific repairs required and cost. Written change orders promptly sent was a big plus.

Lead Source

A friend who had high praise

Additional Comments

Have already referred to a church member and will continue to use in the future

Reliable Remodeling has performed two remodeling jobs for me. They are professional, courteous, clean, and all the workers treat you with dignity and respect.I would definitely use Reliable Remodeling again in the future, I have never used a construction company that was this professional and you knew they would follow through with everything they said they would.

Site Security

I am living in my home while the kitchen is being remodeled but each worker has treated my home with respect. If they go out the gate they ensure they replace the lock as they found it. If they use the water hose (or anything) they put it back like the found it).

Understand Building Process

James communicates with me daily to discuss what the next step in the process is, plus he post on the company's website the calendar what will be performed today and what time the worker's will arrive given 30 minutes before or after. The worker's adhere to this schedule.

Construction Quality

Each individual has performed quality workmanship and you can tell they take pride in the job the perform.

Communication

I appreciate the way James and his staff listen when I discuss an issue with them and then they will discuss the resolution to the problem.

Problem Resolution

If an issue comes up James Walton discusses the issue with me and it is resolved within 12-24 hrs.

Trust

He has followed through on every issue we have discussed.

Easier Than Expected

The fact that James does what he says will be done. He is a man of his word.

Customer Suggestion

Keep doing what you are doing it works!

Additional Comments

Reliable Remodeling performed a remodel on my guest bath in November 2017. Due to the quality of work performed I knew this was the company I wanted to remodel my kitchen. James is so easy to describe an idea to and then sit back and watch him make it happen. This has been the best construction experience I have ever had and would definitely use James and his company again.

Areas Of Satisfaction

Quality of work for the price

Lead Source

This is my 2nd project with Reliable Remodeling....I originally heard about the company from a mailbox flyer.

I was very pleased with the way that any issues I had was addressed. I also was very pleased with the results.

Additional Comments

Mr. Walton was very pleasant during this process.

Areas Of Satisfaction

Experienced Supervision

Lead Source

Internet

Very pleased with the project from start to finish. James & Stephnie kept us informed at all times & the sub contractors were great.

Areas For Improvement

Exceeded expectations

Areas Of Satisfaction

Did not plan to renovate shower but glad we followed the recommendations as it is our favorite part of the remodel.

Lead Source

Flyer in mail

Additional Comments

Will recommend Reliable to everyone.

Areas Of Satisfaction

I was most satisfied with Reliable Remodeling's time management.

Lead Source

Reliable Remodeling was recommended to me by a friend.

Areas Of Satisfaction

Communication was excellent.

Lead Source

Flier in the mail.

Areas For Improvement

N/A

Areas Of Satisfaction

N/A

Lead Source

Recommendation from a business associate.

Areas Of Satisfaction

They spent all the time I needed to talk through the issues and options to achieve what I wanted, and made changes I requested during the process for the finishing detail to be what I preferred with no hesitation.

Areas Of Satisfaction

I was satisfied with how it looked when it was completed.

Lead Source

I am a repeat customer.

Areas Of Satisfaction

I was most satisfied with the professionalism. They told me what they would do and they did exactly what they would do.

Lead Source

Someone that I work with had a husband that works as a subcontractor for them.

Their reliability to diagnose a problem and address how to get it resolved is one of their biggest advantages.

Areas Of Satisfaction

I am satisfied with their overall approach, they have never done anything that I wasn't satisfied with or didn't trust them about.

Additional Comments

I am very satisfied with all of the work Reliable Remodeling has done for me. I have never been dissatisfied with any of the subcontractors.

Areas Of Satisfaction

The interior painting of our home was excellent. The crew worked hard, finished in a reasonable time, cleaned everything up, and left us with a beautifully painted interior.

Lead Source

We heard about RR on Angie's List in 2007. They did the remodeling of our earlier home, and 3 called them first thing when we moved!

very good work and professional job completed. did exactly what i requested, in the time frame agreed upon. stephanie in the office is also great to work with, and kept me up to date on the project. would highly recommend!

Areas Of Satisfaction

excellent work and courteous craftsmen.

Lead Source

have done work for family and friends. looked up on website.

Can't say enough good things about all the guys at reliable. Very helpful from start to finish. James is experienced and helped us plan the entire project and let us know from the beginning where there might be issues as the project progress. All the guys were professional and took great care of our home before, during and post job. I highly recommend them!

Areas Of Satisfaction

excellent craftsmanship, very approachable, professional and curteous

Areas Of Satisfaction

The crew cleaned up extremely well. They cleaned up better than I had expected.

James and his subcontractors did a fabulous job and we are very proud of the finished bathroom. There were two instances of miscommunication: when we had to wait a week to ten days for glass to arrive after the rest of the work was completed (not made clear to us and almost caused an issue when out-of-town visitors were set to come...they postponed their trip) and having to wait a full two weeks before the portable dumpster was removed from in front of our house. Otherwise, this would have been five stars.

Areas Of Satisfaction

Workmanship and sub=contractors were all first class. The final product is as nice as we had hoped for. James used the BuilderTrend site to mostly keep us informed.

Areas Of Satisfaction

I was most satisfied with the entire job.

Lead Source

We had used them before.

Areas Of Satisfaction

I was most satisfied with the fact that they always kept us informed on what to expect next.

Lead Source

I heard about Reliable Remodeling through a tile company.