Remarkable among their peers. I was comfortable from the beginning. Project was quoted and everything progressed just as promised. No drama, no hassle, no surprises. They communicated to me all the information I needed; I rarely needed to ask questions. Riggs and Martin really know how to get a project done.
I have worked with Riggs & Martin for over 15 years, on various interior and exterior projects. They are exemplary in all the work they do, and everyone on their team is a fine human being, as well. They always respond quickly to any need or question I have. I would not consider working with anyone else. They are like members of my family.
Amazing group of professionals, especially in a time of real need!
Riggs and Martin is the best - professional, on time, great work, easy to work with, flexible
Riggs & Martin are professional and are high quality contractors. They work with me to get a great result and stand behind their work if issues come up later and they make it right.
They follow through!! I'll never use anyone else!
I actively promote Riggs and Martin to clients, family, and friends. If you want the job done right, by professional, skilled people, this is your team. Their attention to detail is unlike any other contractor I have experienced. They take great pride on their work, and the end result shows. My remodel is gorgeous, thanks to Riggs and Martin!
We used Riggs and Martin for a kitchen remodel many years ago and truly didn't want to use anyone else for our bathroom remodel. They rate 5 stars in all areas and are pleasure to work with, including their whole crew. They are honest and upfront with all information, quick to address any concerns no matter how small, do top quality work for a fair price and we highly recommend them to anyone looking for a reliable, top-notch remodeling company.
Riggs and Martin have done 3 or 4 major projects for us. We have been extremely satisfied with their work.
We have had several major projects completed by RIGGS & MARTIN. They were able to design the spaces to maintain the integrity of our old home and the work was completed on time. The finished projects are beautiful and we are more than pleased with the results.
We used Riggs & Martin for a medium sized remodel of our 1998 home. From the initial bid to the final walk-thru, we were very pleased with the professionalism and quality of the full team. Scott and Scott are both great to work with and exceeded our expectations. The crew at our house each day were also great; not one complaint about any of them. We would (and already have) recommend Riggs and Martin to anyone needing a contractor and we would definitely use them again!
They are our go to people for remodeling .. we have used them 6 times and would do so in the future
Riggs & Martin did an excellent job with two different projects at our house. We would use them again and have already recommended them to lots of our friends.
Riggs & Martin is top-notch. We can't recommend them highly enough. Over the years they have renovated our kitchen and two bathrooms and we continue to enjoy the quality of their work and attention to detail.
It was a pleasure working with Riggs and Martin. They are professional, knowledgeable and a great team! Scott R.and Scott W. made our kitchen remodel a pleasant experience. They communicated with us daily, kept to their schedule and stayed on budget. If we had questions or concerns they listened and gave us the needed information and support. We highly recommend Riggs & Martin and hope to work with them again!
The job exceeded our expectations!
Our experience with Riggs and Martin was exceptional. Riggs & Martin were excellent communicators. Scott Riggs was on the job everyday; checking on progress, reviewing the plans for the day and updating us. We were also given regular updates through emails from Scott Weaver and/or Scott Riggs. The most important things was that Riggs and Martin did what they said they would do. If we had a concern they listened and supported us in any way that was needed.
I was most satisfied with the overall process.
I had them do some construction work for me 7 or 8 years ago. I heard about them through a friend. I've used them several times since because I was so satisfied.
They do the highest quality work, are extremely organized and punctual, and a pleasure to work with. They do a great job of screening their subcontractors. They are great about taking care of anything that is a problem quickly and efficiently. They are exceedingly patient and put up with my indecisiveness and questions. In addition, Scott Riggs has a great eye for visualizing how things will look once they are finished and provides good advice accordingly. We know we can trust them to do the job on time and do it right. If money were no object I would have them do all of our remodeling work.
They have been my contractor since a major kitchen remodeling project in 2000. Subsequent projects were completed within budget, on time and met or exceeded all expectations. They continue to be my first stop for all renovation projects.
I was most satisfied because they are entirely trustworthy. Their advice is always valuable and their work excellent.
I honestly don't remember, but I have been using them for 15 years.
They are very good at what they do. They spend plenty of time developing the plan. They communicate well. Everything turns out as promised and when promised. I always recommend them.
I was most satisfied with their honest people and quality work.
I heard about them through friends of ours.
We have contracted Riggs & Martin to remodel Kitchen, Bathrooms, & Bedrooms over the course of 15 years. All of these jobs were completed on time, on budget with high quality workmanship. Great company to work with!
We were so happy and lucky to find Riggs & Martin! You guys were amazing to work with. Their communication and attention to detail was fabulous. They did a great job getting our kitchen and lives back in order after the accident (a truck came through our kitchen!). We really appreciated the schedule they produced and were amazed at how much they worked to keep up with that schedule. We always knew what was going on each day! I wish we had the time/resources to continually remodel other areas of our house just so we could continue to work with Riggs & Martin!
I can't think of any!
Communication. We always knew what was happening and when. They always provided info and support to us in some form or another (face to face, phone, text, email, etc).
Riggs & Martin is simply the best! We have used them for large and small home improvement projects for the past 10 years and love the work they do.
We have never been disappointed with anything they do.
They are great people to work with. Their expertise, creativity, professionalism, reliability and honesty are exceptional.
Impeccable from start to finish. The nicest crew ever to boot!
Project management and skill of craftsmen
Can't think of anything
The schedule, constant updates, overall construction plan.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RIGGS & MARTIN as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys