It was a pleasurable experience working with Riggs and Martin. They guided us through all aspects of our kitchen remodel. They listened to what we wanted to achieve and provided us with design options based on the space. Riggs was especially good at customizing the project for us. This took some work on his part as we were unfamiliar with the possibilities. He was patient and always ready to discuss our options for designs and materials. On several occasions he met us at vendors to help us make choices. The subcontractors that R&M worked with did excellent work and always cleaned up at the end of the day. Scott Weaver checked in with us regularly to keep us up to date on scheduling and to address and issues or answer any questions that arose. In addition to the kitchen remodel we installed hardwood floors in the family room and replaced some light fixtures. When all the work was done the space was professionally cleaned and ready to use. We are very happy with all aspects of our remodel and highly recommend Riggs and Martin.
They do outstanding work, they keep their promises, and they're really good at communication.
Riggs and Martin are very professional and easy to work with. They are meticulous in the detail and the quality of their work. They keep to their promises and schedule and if something doesn't go right they will make it right.
For anyone looking for a contractor to build a relationship with, this is your company.
Once you begin to talk with Scott R., Scott W. and team, it becomes really clear really quickly they don’t just approach a project as ‘doing a job’ but instead building a partnership and a plan to perform home renovations with the long term in mind.
This was ‘phase 1’ for us this past year and although scope of work was relatively small, it gave us assurance to call them first when we take on phase 2 a few years from now.
Our review is completely unsolicited. After speaking with one of the many references provided by Riggs & Martin, we felt no need to contact more or consider another company. Through the entire process, Riggs & Martin were very considerate of our desires and gave us suggestions without upselling. They are very personable, take the time to listen and respond in a timely manner. We were provided a timeline of every aspect to be performed. Their subcontractors and own workers are keenly aware of the perfectionism expected and Riggs & Martin were onsite to inspect. Great care was taken to shield the areas outside of our kitchen to prevent most dust, including sweeping/vacuuming the work area afterwards each day. The custom-made maple cabinetry by their subcontractor is flawless. The entire remodel of our kitchen could not have gone smoother. In summary, you need not consider any other remodeler. Rodger & Elizabeth Cook
They were always here when they said they would be. They informed you if there was a problem and promptly corrected it. Everyone who worked here was very friendly and professional . They did an excellent job on my project The design is just what I needed and wanted.
Absolutely! Without hesitation.
I am so proud of my new kitchen! It is beautiful! Both of the Scotts (Riggs and Weaver) were professional, provided excellent guidance and design input, and ran the project on time with only a couple of tiny surprises. We came in UNDER budget and ON SCHEDULE! How many people who have experienced remodels can say that?
I highly recommend Riggs and Martin for any and all your remodeling needs. They worked on a large home project for us that involved many home systems and just about every major trades person. They kept us informed regularly and stayed on top of work to be done each day. They were highly professional and their attention to detail was amazing. We are looking forward to our next project with Riggs and Martin.
Remarkable among their peers. I was comfortable from the beginning. Project was quoted and everything progressed just as promised. No drama, no hassle, no surprises. They communicated to me all the information I needed; I rarely needed to ask questions. Riggs and Martin really know how to get a project done.
I have worked with Riggs & Martin for over 15 years, on various interior and exterior projects. They are exemplary in all the work they do, and everyone on their team is a fine human being, as well. They always respond quickly to any need or question I have. I would not consider working with anyone else. They are like members of my family.
Amazing group of professionals, especially in a time of real need!
Riggs and Martin is the best - professional, on time, great work, easy to work with, flexible
Riggs & Martin are professional and are high quality contractors. They work with me to get a great result and stand behind their work if issues come up later and they make it right.
They follow through!! I'll never use anyone else!
I actively promote Riggs and Martin to clients, family, and friends. If you want the job done right, by professional, skilled people, this is your team. Their attention to detail is unlike any other contractor I have experienced. They take great pride on their work, and the end result shows. My remodel is gorgeous, thanks to Riggs and Martin!
We used Riggs and Martin for a kitchen remodel many years ago and truly didn't want to use anyone else for our bathroom remodel. They rate 5 stars in all areas and are pleasure to work with, including their whole crew. They are honest and upfront with all information, quick to address any concerns no matter how small, do top quality work for a fair price and we highly recommend them to anyone looking for a reliable, top-notch remodeling company.
Riggs and Martin have done 3 or 4 major projects for us. We have been extremely satisfied with their work.
We have had several major projects completed by RIGGS & MARTIN. They were able to design the spaces to maintain the integrity of our old home and the work was completed on time. The finished projects are beautiful and we are more than pleased with the results.
We used Riggs & Martin for a medium sized remodel of our 1998 home. From the initial bid to the final walk-thru, we were very pleased with the professionalism and quality of the full team. Scott and Scott are both great to work with and exceeded our expectations. The crew at our house each day were also great; not one complaint about any of them. We would (and already have) recommend Riggs and Martin to anyone needing a contractor and we would definitely use them again!
They are our go to people for remodeling .. we have used them 6 times and would do so in the future
Riggs & Martin did an excellent job with two different projects at our house. We would use them again and have already recommended them to lots of our friends.
Riggs & Martin is top-notch. We can't recommend them highly enough. Over the years they have renovated our kitchen and two bathrooms and we continue to enjoy the quality of their work and attention to detail.
It was a pleasure working with Riggs and Martin. They are professional, knowledgeable and a great team! Scott R.and Scott W. made our kitchen remodel a pleasant experience. They communicated with us daily, kept to their schedule and stayed on budget. If we had questions or concerns they listened and gave us the needed information and support. We highly recommend Riggs & Martin and hope to work with them again!
Areas For Improvement - The job exceeded our expectations!
Areas Of Satisfaction - Our experience with Riggs and Martin was exceptional. Riggs & Martin were excellent communicators. Scott Riggs was on the job everyday; checking on progress, reviewing the plans for the day and updating us. We were also given regular updates through emails from Scott Weaver and/or Scott Riggs. The most important things was that Riggs and Martin did what they said they would do. If we had a concern they listened and supported us in any way that was needed.
Areas Of Satisfaction - I was most satisfied with the overall process.
Lead Source - I had them do some construction work for me 7 or 8 years ago. I heard about them through a friend. I've used them several times since because I was so satisfied.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RIGGS & MARTIN as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys