Rhode Island Kitchen & Bath Design+Build is committed to providing a safe environment for our clients, employees and trade partners. Because of that, our showroom is currently closed to the public. We will continue to monitor the developments of the COVID-19 pandemic and are actively following the guidance issued by Governor Raimondo and the Centers for Disease Control.
Our entire team has transitioned to working remotely without missing a beat. Our award-winning Design Consultants are booking virtual consultations to discuss wish-lists, brainstorm new ideas, and start the first step in helping homeowners Create Your Dream Space for Life. We encourage you to join us at one of our virtual remodeling workshops. They are a great place to learn the latest innovations, styles and trends, meet our Designers, and see examples of recent projects.
For projects currently in production, our field and production teams remain vigilant and are adhering to safety and cleaning protocols. As a Design+Build firm, we want you to know that we can also help with any exterior projects to enjoy your home for the warm weather.
We want to thank all of the the first responders, healthcare workers and all the essential personnel that work so hard everyday! We know we will get through this TOGETHER.
We all look forward to returning to a sense of normalcy in the near future but in the meantime, we appreciate your patience, understanding and support as we navigate what is new ground for all of us.
Please continue to stay safe and healthy.
If you have any questions, please email us at anytime at firstname.lastname@example.org or call 401-463-1550.
Tanya & Mike Donahue
Additional Comments - We are thrilled with or new bathroom and with the professionalism with which the entire process took place. RIKB is unmatched in their operations... Smooth and seamless! I would recommend them 100% of the time!
I've already recommended them.
I thought the quality of the workmanship was great and the people were great. They are perfectionists which I appreciated. Even though I thought some things were good they still kept working on it to make it perfect.
We were very pleased with every step of our kitchen remodel. We can’t say enough, not just with the end result, but with the whole process. Everyone was professional, knowledgeable, and wanting us to be happy. The project started on the scheduled date and ended as planned in a very timely manner. We were impressed with the quality of all the subcontractors, treating our home respectfully and doing quality work. I wouldn’t hesitate to recommend RIKB. The end result was even nicer than we imagined!
The whole team, from beginning to end was great, answered every question, followed up quickly on any issues that arose, and delivered a fantastic job.
Only if they are ready to pay a high price to have everything done for them.
Start date was right on time. Design was exactly what I asked for it looks great. Dylan was amazing. Thanks Dylan.
Recognized Excellence - Dylan was absolutely awesome. Loved him.
Highly recommend them to anyone doing a big renovation. The quality of materials and workmanship were exceptional.
Recognized Excellence - Craig B., Billy S., and Kensley C. were all outstanding.
We engaged RIK&B in the summer of 2018 for a bathroom and previously, about 8 years ago, for a kitchen. In both instances they provided fantastic customer service - we would engage the company again and highly recommend them. RIK&B worked with our budget and time table.
Overall Experience - We engaged RIK&B in the summer of 2018 for a bathroom and previously, about 8 years ago, for a kitchen. In both instances they provided fantastic customer service - we would engage the company again and highly recommend them. RIK&B worked with our budget and time table.
Project Manager - Jim was so professional in every way. He explained what he was working on during any given day, kept us informed of any changes in his arrival time, cleaned up daily and assured that any other project people (plumber, electricians) did their work correctly and understood our design plans.
Likely To Recommend - When you tell people you are having a remodel, they usually ask "who did you hire." We always endorse RIK&B as excellent and recommend the company. We will continue to recommend the company. We engaged RIK&B in the summer of 2018 for a bathroom and previously, about 8 years ago, for a kitchen. In both instances they provided fantastic customer service - we would engage the company again and highly recommend them. RIK&B worked with our budget and time table.
Process Improvement - Absolutely nothing, the whole process was simple and exceeded my expectations
Recognized Excellence - Erica, our designer, was absolutely fabulous.
All aspects of the design and installation were handled in a professional manner. Minor issues were followed up quickly and effectively.
Recognized Excellence - Jim Mattison consulted with us and went out of his way to ensure that we were satisfied during every step of the installation.
I only wish that all my professional contact experiences were as positive as the ones I had with RIKB. From start to finish.
Sales Professionalism - Love my two bathrooms
Process Improvement - You guys did a terrific job!
Recognized Excellence - Everyone was exceptional!
Recognized Excellence - Everyone I worked with was great!
Exceptional work. Highly recommended. I would use them again.
Additional Comments - I am so happy I got the shower because when I had the tub I was afraid to go in. Now, I can take a shower any time I want.
RIK&B has completed four projects for me...2 baths and 2 kitchens. Even when there were problems on the first job, they worked with me to resolve them. I keep coming back, because I love the results and attitude.
RIKandB was very cooperative when planning the project up until it's completion. All our questions were answered and suggestions were made. Rose was very easy to work with. All the deadlines were met. The worksite was clean and well maintained. Dylan was very professional as were all of the subcontractors. Would highly recommend Rhode Island Kitchen and Bath.
Additional Comments - Exceptional professionals!
I tell everyone I know how wonderful my experience has been with RIKB. Most important to me is quality of the work and that the work is done when they promised it would be done. Also, because I have asthma, the dust control was very important. They just completed my third project and they have never let me down.
Review - I tell everyone I know how wonderful my experience has been with RIKB. Most important to me is quality of the work and that the work is done when they promised it would be done. Also, because I have asthma, the dust control was very important. They just completed my third project and they have never let me down.
Recognized Excellence - Erika Pearson , our designer, was amazing. Her talent and vision made everything effortless! Working with her was a pleasure! Chris Corsi, the project manager, was terrific at coordinating all involved. His skills and knowledge were
Additional Comments - Impeccable. He was a joy to work with. RIKB uses the best subcontractors, from plumbing, tile installation, countertop install and flooring . This was my first remodel. Based solely on this experience, look forward to another!
It was an excellent, interesting, and educational experience of a major renovation in my home. Prudence did an excellent job in rendering the vision of what we both wanted.
Salesperson Knowledge - I would give them a 5.
Review - It was an excellent, interesting, and educational experience of a major renovation in my home. Prudence did an excellent job in rendering the vision of what we both wanted.
Recognized Excellence - Craig was great through the whole process. He made it great and did a good job.
Recognized Excellence - Billie Senzek was exceedingly outgoing, worked creatively to develop a design that met our 3 main goals (including staying within a modest budget), and was always available to us even after the design phase was complete. Her quick response in coming to our house immediately after a material issue was identified during floor installation and helping to develop a no-cost solution was particularly appreciated.Joel Cooper capably led the onsite construction. We were away during most of the work, and he acted very responsibly in securing and otherwise caring for our house. He did much of the installation work; workmanship was outstanding. He helped keep us informed of ongoing progress. He quickly identified a solution for a concealed problem that was found after demolition and accomplished the work without any significant delay to the project. He was always friendly and very easy to get along with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RI Kitchen & Bath Design+Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys