RIKB Design Build is committed to providing a safe environment for our clients, employees and trade partners. Because of that, our showroom is currently closed to the public. We will continue to monitor the developments of the COVID-19 pandemic and are actively following the guidance issued by Governor McKee and the Centers for Disease Control.
Our entire team has transitioned to working remotely without missing a beat. Our award-winning Design Consultants are booking virtual consultations to discuss wish-lists, brainstorm new ideas, and start the first step in helping homeowners Create Your Dream Space for Life. We encourage you to join us at one of our virtual remodeling workshops. They are a great place to learn the latest innovations, styles and trends, meet our Designers, and see examples of recent projects.
For projects currently in production, our field and production teams remain vigilant and are adhering to safety and cleaning protocols. As a Design Build firm, we want you to know that we can also help with any exterior projects to enjoy your home for the warm weather.
We want to thank all of the the first responders, healthcare workers and all the essential personnel that work so hard everyday! We know we will get through this TOGETHER.
We all look forward to returning to a sense of normalcy in the near future but in the meantime, we appreciate your patience, understanding and support as we navigate what is new ground for all of us.
Please continue to stay safe and healthy.
If you have any questions, please email us at anytime at email@example.com or call 401-463-1550.
Tanya & Mike Donahue
2021 was a hard year to remodel due to the shortage of materials and parts. I went with RIKB because I wanted quality work that wouldn’t take forever and someone to deal with subcontractors I also wanted someone to work though my evolution of my kitchen and my designs. Any project this size will have bumps and they worked hard to fix these issues. They just didn’t do the job, they worked hard making sure it was as good as it could be. The result was a kitchen that wows people when they first see it.
I would recommend RIKB with no reservations and a glowing report. Communication was top notch and everyone I deal with was responsive and knowledgeable.
I would not only recommend, but also use your services in the future. This was our 6th project with RIKB...I think that says it all. (See letter I wrote to the owners, detailing our experience with this project.)
Set out with very high expectations- attention to detail in the end was disappointing
I already have recommended RIKB to a friend! My friend is already working with Erika on a bathroom project and having the same great experience I came to expect. She makes the design process fun and less intimidating. RIKB somehow made it easy to live in a house under construction during a pandemic. I was immunocompromised and in my first trimester of a difficult pregnancy, yet I still felt comfortable sharing my space with them as my husband and I worked from home throughout the project. The fact that they were so on schedule, respectful of our space, and tuned into our comfort and safety was more than I could have hoped for. I used some other popular companies for other house projects at the same time, and that was a terrible mistake on my part. They were comically awful to work with and delayed compared to RIKB (one project still isn’t finished!). If I expressed a slight concern or question (never had any major issues), someone from RIKB was usually there the same day (a few times within the hour!). As someone whose professional role includes complicated project management, I was thrilled by the level of coordination and planning that RIKB provided. Our project timeline was adhered to without issues. The finished space is absolutely beautiful. It’s hard to imagine our home without it. The design choices respect the character of our old home and feel so comfortable and inviting. I will only be using RIKB for future projects because I can trust them and know the exceptional quality of their work.
They delivered on every front.
RIKB did an excellent job! Project was on time and the project design and management teams were knowledgeable, organized, and a pleasure to work with. Kingsley, Heather, Tommy, and Eric are amazing! Overall the quality of the kitchen is good. There are two areas in which I would have appreciated higher quality: 1) the floor is not level. We live in an old house, so I knew that the starting floor was not level but I didn’t know that leveling was something that was not part of the work/I didn’t know I needed to request that it be level, and 2) the trim around the window is just 2x4 wood as opposed to matching the other window molding. Once again, not a big deal, and I probably needed to ask for this level of detail, I just didn’t think of it.
I would recommend RIKB to family and friends. The staff is very helpful and listened to my ideas and concerns as I remolded a kitchen in an older home. I am very happy in my new kitchen!
Communication is excellent. People skillful at solving and explaining and fixing problems. Superior workmanship. Worth waiting for project to begin until all parts are in the warehouse, especially during the covid periods
Hire this company! If you would like to have a remodel project that is superb in quality and workmanship RIKB is your solution! Your project, like mine, will be completed correctly the first time. You will love the outcome! You will avoid all of the hassles, annoyances, inexperience, and arrogance that plagues so many other design/build companies!
it was so refreshing to work with a top-notch company from beginning to end of project!
We would highly recommend RIKB. We are thrilled with our Kitchen and bathrooms remodel.
They are a little pricey.
Kingsley asked what I was looking for and designed my new bathroom with that in mind. Jim, the gentleman in charge of the remodel, was very professional and so were the rest of the workers. My new bathroom is beautiful.
Process and support was timely and excellent from start to finish from Stephanie and then Craig
Additional Comments - We are thrilled with or new bathroom and with the professionalism with which the entire process took place. RIKB is unmatched in their operations... Smooth and seamless! I would recommend them 100% of the time!
I've already recommended them.
I thought the quality of the workmanship was great and the people were great. They are perfectionists which I appreciated. Even though I thought some things were good they still kept working on it to make it perfect.
We were very pleased with every step of our kitchen remodel. We can’t say enough, not just with the end result, but with the whole process. Everyone was professional, knowledgeable, and wanting us to be happy. The project started on the scheduled date and ended as planned in a very timely manner. We were impressed with the quality of all the subcontractors, treating our home respectfully and doing quality work. I wouldn’t hesitate to recommend RIKB. The end result was even nicer than we imagined!
The whole team, from beginning to end was great, answered every question, followed up quickly on any issues that arose, and delivered a fantastic job.
Only if they are ready to pay a high price to have everything done for them.
Start date was right on time. Design was exactly what I asked for it looks great. Dylan was amazing. Thanks Dylan.
Recognized Excellence - Dylan was absolutely awesome. Loved him.
Highly recommend them to anyone doing a big renovation. The quality of materials and workmanship were exceptional.
Recognized Excellence - Craig B., Billy S., and Kensley C. were all outstanding.
We engaged RIK&B in the summer of 2018 for a bathroom and previously, about 8 years ago, for a kitchen. In both instances they provided fantastic customer service - we would engage the company again and highly recommend them. RIK&B worked with our budget and time table.
Overall Experience - We engaged RIK&B in the summer of 2018 for a bathroom and previously, about 8 years ago, for a kitchen. In both instances they provided fantastic customer service - we would engage the company again and highly recommend them. RIK&B worked with our budget and time table.
Project Manager - Jim was so professional in every way. He explained what he was working on during any given day, kept us informed of any changes in his arrival time, cleaned up daily and assured that any other project people (plumber, electricians) did their work correctly and understood our design plans.
Likely To Recommend - When you tell people you are having a remodel, they usually ask "who did you hire." We always endorse RIK&B as excellent and recommend the company. We will continue to recommend the company. We engaged RIK&B in the summer of 2018 for a bathroom and previously, about 8 years ago, for a kitchen. In both instances they provided fantastic customer service - we would engage the company again and highly recommend them. RIK&B worked with our budget and time table.
Process Improvement - Absolutely nothing, the whole process was simple and exceeded my expectations
Recognized Excellence - Erica, our designer, was absolutely fabulous.
All aspects of the design and installation were handled in a professional manner. Minor issues were followed up quickly and effectively.
Recognized Excellence - Jim Mattison consulted with us and went out of his way to ensure that we were satisfied during every step of the installation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RIKB Design Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys