About this company
Pools of Fun
For 39 years we’ve been bringing inground pools to backyards in Indianapolis and the surrounding areas including Avon, Bloomington, Brownsburg, Carmel, Fishers, Greenfield, Greenwood, Noblesville, Lafayette, Plainfield and Zionsville. From custom crafted luxury in-ground pools to our affordable above ground pool options, featuring Doughboy, we offer a wide range of in-ground pool designs to suit backyards and budgets of all sizes. Since breaking ground on our first project in 1981, we’ve grown from a small family business to Indiana’s largest pool company. But we’ve never outgrown our reputation for quality workmanship and customer support. With over 5,300 in ground pool installations to our name, we continue to maintain a customer satisfaction rating of 98.5%. We truly believe that this unflagging commitment to service and the customer experience is what sets us apart in the pool industry, and what earned us the 2011 award for Best Local Pool Builder. Yes. There is a difference with Pools of Fun!
Types of work
GuildQuality surveys
Badges
Photos 43
Customer satisfaction
Reviews 170
Sara C.
Additional comments
Areas For Improvement
Would have preferred to have site cleaned up sooner than it was or at least contained to a smaller area. Sales person was a bit disorganized but site manager picked up slack and was very helpful.
Areas Of Satisfaction
Very timely and site manager was very professional and knowledgeable and helpful.
Elizabeth M.
Additional comments
Recognized Excellence
Out project manager, Matt, was very helpful and personable. He explained things as they were happening and prepped us on the next steps until completion. He answered every question promptly and completely.
David F.
Additional comments
Areas For Improvement
None, they were above our expectations.
Areas Of Satisfaction
All of them.
Recognized Excellence
Tyler, Tom and the whole crew.
Additional Comments
They were a machine- efficient, professional, friendly- couldn't have asked for it to have gone any better.
Verified customer in Carmel, IN
Areas Of Satisfaction
I was most satisfied with the subcontractors that did the cement work . They were fantastic. Most of the employees we came in contact with were very nice.
Verified customer in Carmel, IN
Areas Of Satisfaction
The final product is amazing. It’s everything we dreamed it would be.
Recognized Excellence
Matt was awesome. He always kept us up to date on everything and even sent us pictures of the progress while we were on vacation.
Janet B.
Additional comments
Areas For Improvement
They didn't leave the work site as clean as expected.
Recognized Excellence
I would like to recognize Tom Mayer and Dodie Canfield.
Bob E.
Additional comments
Areas Of Satisfaction
their employees. quality of work and the product
Anthony S.
We had a great experience with Pools of Fun. The quality of their work is great. All of the contractors who executed the various parts of the project were also great. They made putting in our pool as painless as possible.
Additional comments
Areas Of Satisfaction
The people with whom we worked were all knowledgeable, personable, and professional. The quality of the installation and other work, electric, gas, concrete, etc. were all top notch.
Kristin H.
Definitely enjoyed working with Pool of Fun! They communicated in a timing fashion and the project was completed when expected. The whole family loves the pool.
Mary R.
The entire experience was great. Everything was explained in detail, and everyone I worked with at POF was very prompt responding to questions and concerns. I was comfortable with Dodie from my first meeting, and Bryan put me at ease and informed throughout the entire process. There was no litter or debris left in the yard, and the construction team(s) were quiet, which was very nice at 7:00 a.m.!!!
Additional comments
Schedule
Was ahead of schedule by nearly a month!!!
Areas Of Satisfaction
Flexibility with my crazy travel schedule and responsiveness! Many calls/emails returned faster than I could respond! Pool school and the 8 weeks of service make all the difference. I have a friend who had a pool installed by a competitor, and she was so mad when I told her this!
Recognized Excellence
Dodie, Debbie in finance, Bryan, Nathan at the Brownsburg location. Exceptional.service is the best description for them.
Additional Comments
I have been singing your praises to all I know and will recommend you to anyone I know who is interested!
Mike T.
Additional comments
Areas For Improvement
The concrete work was a little sloppy in my opinion.
Areas Of Satisfaction
Communication and build quality of the pool.
Recognized Excellence
Brian and Dodie were great to work with.
Amy R.
Additional comments
Areas Of Satisfaction
The communication was absolutely fantastic! I knew what was happening every step of the way. They also finish way ahead of schedule.
Recognized Excellence
Tyler & Bryan!!!
Chad J.
Additional comments
Sales Knowledge
Tyler Hermon was fantastic toWork with. Honest, knowledgeable, hard working. He went above and beyond with answering our questions...and we had a ton!
Areas Of Satisfaction
Tyler was great! Very informative, honest, and hard working. All of the guys worked very hard, day in and day out...process was easy and predictable.
Tiffany C.
Pools of Fun exceeded my expectations!
Mark S.
They did a wonderful job. They said upfront what they were going to do and they did it.
Additional comments
Areas Of Satisfaction
I was the most satisfied with the planning. They were really good. Pools of Fun had great visuals so you could see exactly what you were going to get.
Recognized Excellence
Tyler, Brian, and Michael were really good.
Additional Comments
Thank you for all of your hard work.
Jamie G.
Tyler was great! He was very patient with us and answered all our may questions throught the entire process! Our job forman Dean was also wonderful! His crew got everything done quickly and efficently without skimping on the quality! I would highly recommend Pools of Fun to anyone interested in pool!
Additional comments
Areas Of Satisfaction
Everyone througout our entire experience was very professional and kind to us.
Recognized Excellence
Tyler Hermon, our job forman Dean, and Bobby Walker from the construction company.
Response
Julie P.
I was completely satisfied with Pools of Fun. Everyone assigned to our job was very professional and efficient. The office staff was quick to respond to any of my inquiries. I highly recommend Pools of Fun.
Additional comments
Areas Of Satisfaction
The communication between Pools of Fun and me and always keeping me in the loop on what was happening and when it would happen.
Recognized Excellence
Tyler was exceptional to work with and I also thought Mike, the job foreman, did an excellent job.
Response
Ellen C.
We love our pool. They finished the job in 3 weeks.
Julie O.
Additional comments
Recognized Excellence
I would like to recognized Mike Putnam, the contractor.
Jeff O.
Additional comments
Areas Of Satisfaction
I am most satisfied with the project leader, Mike. He answered our questions and he was a great guy. They did a great job and it looks good.
Verified customer in Indianapolis, IN
Areas Of Satisfaction
Final product is good quality and great appearance
Recognized Excellence
Tyler Hermon and Mike Putnam
Bill
Additional comments
Areas Of Satisfaction
I was most satisfied with their broad range of options.
Recognized Excellence
Dodie did a great job and Bryan did a really great job.
Verified customer in Upland, IN
Areas Of Satisfaction
We love the design of the pool. Working with Tyler was enjoyable. We felt no pressure and he was patient with us as we tried to decide on the pool.
Recognized Excellence
We enjoyed working with Mike Putnam and Tyler Herman.
Lori R.
Additional comments
Areas Of Satisfaction
Brian. Communicated every step sometimes news wasn’t the best but it was delivered quickly and with alternative actions if needed
Joy H.
Additional comments
Recognized Excellence
Mike was great to work with and keeping me informed on what was going on. Dodie did a great job in working with the landscaping company to get this all together.