I am likely to recommend PC Home Center because both Ryan, our salesman, and Gary, our installer, were very professional and prompt.
We just used PC for cabinetry in basement and laundry room. Angie took very good care of us and the end result is beautiful.
They have exceptional customer service.
Angie was great to work with, very creative
Install crew was exceptional and I have no issues with them. It has been over one year since I ordered the windows and the job is still not complete. The office first forgot to order some of the trim, then ordered the wrong trim. It has been 4 weeks since the correct trim was ordered and I am still waiting for another install date to finish the job. This was a $55,000 job and I expect better service
This goes way beyond supply chain issues!!!
I priced another installer that uses off-brand vinyl windows and they were still more expensive than the Andersen's I bought from PC Home. I'm happy with the quality of the windows and the installation and I feel like I got a good deal to boot.
All was handled smoothly and courteously
Staff is knowledgeable and helpful. Willing to go the extra mile.
They were so easy to work with and did a beautiful job.
PC Home Center did a great job in everyway.
I was very happy with the work and the installation. The only drawback was the wait time but I knew it was there.
I recommended them to my next-door neighbors. The same man from PC Home Center went over and measured their windows. Then he kept putting them off for months and months about delivering the windows. When delivered, they were the wrong size. He measured them and brought them, and they were paid in advance. He knew he had the wrong size windows and picked them up instead of having PC Home Center deliver them. He happened to have a concrete saw, and he sawed out the brick on their house to make the windows fit, front and back.
Installation Crew - I would give ten stars for the installer if I could. He was great. He was a really good guy.
I was very satisfied working with PC Home Center. They did exactly what they said they would do, and they gave me the best price! I live in Kentucky, but I went to Indiana to buy some additional windows. I was looking for Marvin windows. Other dealers told me that I had to put down 100% of the payment and wait 6 months! I purchased the windows from PC. It was $1000 less than the other competitors, and they allowed me to make a down payment of half now and half when the project was completed.
They are very thorough in providing options to customers. They are able to differentiate the various products they offer.
The process of buying my new door was easy. They explained everything and the installation was smooth.
They were very communicative. They got back to me on everything. There were shipping issues, but that was not their fault. I am very satisfied.
PC is full service and solid value. We recommend them highly.
Good service and pricing
I have received top quality service and products from PC Home Center and couldn’t be happier!
I really enjoyed working with Jen!
Purchase and installation of our new vinyl plank flooring was handled in a professional and timely manner - a great experience in every way. We highly recommend PC Home Center!
Great value for the price and the installation crew was top notch.
From start to finish, from Ryan in Sales to the installers, think they were Gary and Buddy, had great service and did great work.
Once I purchased from the store, it took more than a year to be completely satisfied with my purchase. I still think in the end they did correct issues, they understood my issue, and they did solve the problem. As many times that I had to contact them to see where everything was going was unfavorable.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PC Home Center as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys