Originally they said it would take 2 or 3 and it ended up taking longer. The gentlemen doing the work the was on vacation for a few days, so that is probably why it took longer. There was no problem, we were aware of it.
i would like to recognize Jason, the gentlemen who did the job. He was very good.
The quality of the work when it was finish.
Otterbeck Builders is a good choice if you have the budget to do it right. You can get less expensive work done which might meet other projects needs. From our perspective, we don't want to cover things up, we want it done right and professionally. I know that's the results we'll get from Otterbeck Builders.
Dett and his team worked closely with us to plan an execute our projects. The project was well coordinated and executed.
Everyone from Otterbeck builders and the subcontractors used were very professional and did a great job.
Budget and all adjustments to the project or materials that impacted the budget were discussed and agreed upon, there were no surprises.
We had regular communications before, during and the close of the project.
Otterbeck Builders will not be the least expensive you will be find, but you don't have to worry about their recommendation of materials or workmanship. For our project we wanted it done right at a fair value, not hide over issues.
This was our third project with Otterbeck Builders. We know the project will be done right.
There were several areas where "a little extra" care was given on working on the porch and deck. The team thought about how they what they needed to be done and treated our project like there own. They were on a timeline (as would be expected), but didn't rush the job to get to the next project. We waited for the start date to begin on our project, once they started they stayed until everything was done right.
The project took longer than anticipated, but the delays were mostly due to issues with subcontractors and particularly supplier errors.
The staff do an excellent job of communicating throughout the project. They always responded to concerns or questions promptly.
The attention to detail shown by the lead carpenter paid off in the finished product. With a project of this size we had high expectations and they were met, down to the small details.
Internet and seeing job sites in the area.
The whole thing was satisfying. I am most satisfied with the out come; it was wonderful.
My husband saw a sign on the road near us where they were doing work.
I just think they are a wonderful company to work with, and I am pleased with how professional they were. Things couldn't have been better.
I am most satisfied because I am thrilled that they were always punctual, did what they said they were going to do, and the results were perfect.
I was most satisfied with all areas. I was satisfied with the construction, workmanship and the cooperation of the employees
I was most satisfied with the quality of the work. It was very good.
Otterbeck builders are extremely professional. All withers have been highly skilled, very accommodating and punctual. Daily clean-up was amazing. I've never worked with a contractor that was as unobtrusive as these workers. The quality of the work is excellent and attention to detail is exceptional. I highly recommend Otterbeck Biilders, Inc.
Quality, professionalism, cleanliness and attention to detail.
This is the second time that we have used Otterbeck Builders Inc. and we are totally satisfied with these folks. They are fantastic, wonderful people to deal with.
I was most satisfied with the quality. It was outstanding. The people that we dealt with were outstanding and courteous.They responded to any issues that we had and the materials that they used were excellent. Good quaility!
We got the information 3 years ago from a yard sign in a neighbors yard and had them do our deck. The deck was such good quality that we decided to have them do our kitchen remodel.
I was most satisfied with the whole overall job. The sales pitch all the way to the building process was great.
Otterbeck Builders did a great job which is why we will always be a returning customer.
I was most satisfied with the organization that they provide from the start. They give you start to finish dates. They are reasonable about estimating how long a job will take and who will be there at what times. They are organized, efficient, and accurate.
We heard about Otterbeck Builders because we have used them four times now.
Otterbeck Builders Inc. is top notch & the crew @ Otterbeck worked through the project efficiently & did the job completely. I'll be recommending Otterbeck & hope to work with Otterbeck in the future on another project that we have planed.
Otterbeck worked through some unfavorable weather conditions to get the addition completed. The work was done efficiently & completely.
Local builder & TV ads.
The entire Otterbeck team were very professional,courteous and the workmanship was very good.
Quality of workmanship and professionalism of employees.
Thoroughness , attention to detail
We were most satisfied with how organized the staff were. We were also impressed by the neatness and how the job site was left when they finished each day. Our little bathroom is functional and perfect!
Very professional manner. The job site was extremely neatly maintained.
Based on their performance on a smaller project last year, we chose them again for this larger and more complex project for a variety of reasons: Their quality of work; they're fair and follow through on what they say; keep us in the loop as to what is going on and notify us of changes. In our experience their word means what they say. Staff are courteous and respectful. In particular, Chris is awesome: he is personable, displays incredible quality of work and attention to detail. He took the time with us to problem solve and think through things on a regular basis and at important decision points through out the process. Above all this company seems to care about doing the job right the first time. We couldn't be happier with the outcome.
They excelled in this area.
I just feel the front office needs to get their act together.
The work that we received and I saw everyday is simply amazing. They totally changed our porch and it looks twenty times better than it did before. That is because of the workmanship and everyone I dealt with was very professional and easy to talk to. I am bubbling over with joy about the outcome of the porch.
Chris worked on our porch by himself and built it and it is awesome. He was professional and cleaned up before he left. He was easy to talk to and most of all he is a talented person.
They fell short on the scheduling of when it was suppose to be done. They did not take into account the Thanksgiving and Christmas holidays so it went past our original date however I know in one instance they were waiting on materials.
The quality of their work is great. Workers are polite and courteous
Communication was great especially answering emails promptly. We were always able to reach someone if there was a problem or question.They were attentive to our satisfaction with many little details down to trim and hardware. We made some modifications and additions during the project and they were always willing to discuss things, and were quick about getting written change orders to us to confirm.
The people have a wonderful attitude and try very hard to made things "right." A daily discussion of what was scheduled and cleaning up at day's end were very much appreciated. If I was not satisfied, Otterbeck tried very hard to rectify the issue. Otterbeck found it important get feedback concerning subcontractors - both positive and negative.
Our lead carpenter, Jason. Jason was wonderful, talented and a pleasure to have in our home. His experience as an EMT helped him when installing our handicapped accessible master bath. He listened to us and followed through.
The painting subcontractor delayed the exterior work and the weather got to cold for the paint to effectively cover the house exterior. This resulted in further completion delays as additional coats for paint were required.
Otterbeck's superb quality of construction, strong project management and focus on customer satisfaction exceeded our expectations and will make us a return customer.
Excellent employees, responsive management, superior knowledge of construction and ancillary professions.
On site supervision, responsiveness to questions and requests, orderliness of work, professionalism and friendliness.
They did a wonderful job. It turned out really nice.
I am most satisfied with their workmanship and quality.
We've known Otterbeck Builders for years as a builder. He has done some work on other windows and stuff for us.
This was the second remodeling project that Otterbeck has done for us and we were completely satisfied with the results.
There was a few subcontractors that were not as good as the Otterbeck crew members but any problems were quickly taken care of by the Otterbeck crew.
Otterbeck went out of their way to make sure the project was well done. There were several items that did not meet their specifications that we didn't even notice that they had redone (example: the paint color was a little blotchy and was redone). The cement contractor dug up some of the yard and although Otterbeck was not responsible, they nevertheless fixed the problem. Crew was very careful to clean up any debris each day.
Superb workmanship. Customer satisfaction all the way through.
I was most satisfied in terms of the workmanship of the carpenter, and his dedication to seeing the job through in a timely basis.
I am a return customer, and I have used Otterbeck Builders Inc. for several years now.
I was most satisfied with the carpenters, their chief concern was our satisfaction and happiness.
We knew about them from their reputation.
Perhaps this is what I liked the most. This company is very easy to do business with. They are very organized; clearly they have done many projects and now have it down to a process.
Otterbeck was always careful to keep the work area clean and to make sure dirt and dust didn't migrate to the rest of the house.
They and the subcontractors could offer a number of solutions to problems. In general the subcontractors are good at what they do. Work started on time, progressed continuously, and finished timely. Communication was excellent, even when there was bad news. As a business, they're very well organized. I appreciated that Otterbeck provided a real, well-written, contract and precise payment schedule before work started.
I am very pleased with their quality of service.
I am very satisfied with their workmanship. I enjoy working with Nick.
I have used them before for other projects. Excellent service.
The workers where highly professional and skilled at their craft. They were consistent and reliable and went out of their way to explain the various stages of the work.
I was satisfied with their professionalism and quality of workmanship.
I saw their tv advertisement.
I think they are outstanding, professional, and courteous. I appreciated their wonderful craftsmanship.
I was satisfied most with the job that they did. I was very pleased with the carpenter.s
Otterbeck Builders does outstanding work. We were very happy to have them work with us and they did an outstanding job.
We talked with Nick, he came to look the project over, and everything worked out the way he said. They actually finished the job more quickly than we expected.
My 3 bathroom remodel was as completely painless as it could have possibly been. I was never inconvenienced, the project schedule was always met, and the quality of workmanship was excellent. Otterbeck Builders is a professional and experienced company, and I intend to work with them again on my kitchen remodel.
Communication - staff are very responsive to all questions and concerns. Project management - material purchases, task and personnel scheduling are all right on target. Experienced personnel - quality of workmanship is top-notch. Respect - consideration for the condition of my home as if it were their own.Their willingness to work with me, and not just for me, is very much appreciated.
The staff we dealt with at Otterbeck Builders were all respectful, exhibited great attention to detail,, were responsive to our questions, accommodated our concerns and provided an end product that accomplished our goals. From beginning to end, they managed the project extremely well.
From Scott, Vinny and Jimmy who were involved in the initial phase of the work, Kyle your gutter subcontractor, to Joe who came to check on things, they all were very respectful. Chris who oversaw the project start to finish, exhibited great attention to detail, was responsive to our questions, accommodated our concerns and provided an end product that accomplished our goals. From beginning to end, Nick managed the project extremely well.
Attention to detail, quality of work, respect of the staff, the level of communication and follow through.
Ottebeck may be a bit more expensive than others but they deliver what they promise and that is huge in the home remodeling business. If something isn't right they make it right. We never worried about them disappearing before the job was complete. Something we can't say about many of the contractors we've worked with in the past.
They missed original schedule to complete another project that encountered unforeseen conditions, but we were kept informed and took no issue with the delay.
Friends who had work done by Otterbeck Builders
Very professional and a company that really cares about customer satisfaction and quality work.
The staff and they way they handled any of our concerns or questions. Workmanship. Dett's commitment to satisfaction.
I was satisfied with Otterbeck Builders' professionalism and the final outcome.
Did not fall short in any area.
I am very happy. They did a really great job. It could not have gone better and I was thrilled with the result.
They didn't fall short. There were some areas where we had to meet in the middle with what I wanted and what they could do. But they were really good about explaining why.
The job site was kept incredibly clean. Their communication went beyond expectations. The follow through by management and the owner was exceptional. The quality of the job was exceptional. We are very pleased.
The professional and friendly managers and employees was a pleasant surprise and greatly appreciated!
I always knew who would be in the house and when.
Heard about them from a work acquaintance. Then spoke to them at the Albany Home Show.