Otterbeck Builders is a good choice if you have the budget to do it right. You can get less expensive work done which might meet other projects needs. From our perspective, we don't want to cover things up, we want it done right and professionally. I know that's the results we'll get from Otterbeck Builders.
The project took longer than anticipated, but the delays were mostly due to issues with subcontractors and particularly supplier errors.
The staff do an excellent job of communicating throughout the project. They always responded to concerns or questions promptly.
The attention to detail shown by the lead carpenter paid off in the finished product. With a project of this size we had high expectations and they were met, down to the small details.
Internet and seeing job sites in the area.
The whole thing was satisfying. I am most satisfied with the out come; it was wonderful.
My husband saw a sign on the road near us where they were doing work.
I just think they are a wonderful company to work with, and I am pleased with how professional they were. Things couldn't have been better.
I am most satisfied because I am thrilled that they were always punctual, did what they said they were going to do, and the results were perfect.
I was most satisfied with all areas. I was satisfied with the construction, workmanship and the cooperation of the employees
Otterbeck builders are extremely professional. All withers have been highly skilled, very accommodating and punctual. Daily clean-up was amazing. I've never worked with a contractor that was as unobtrusive as these workers. The quality of the work is excellent and attention to detail is exceptional. I highly recommend Otterbeck Biilders, Inc.
This is the second time that we have used Otterbeck Builders Inc. and we are totally satisfied with these folks. They are fantastic, wonderful people to deal with.
I was most satisfied with the quality. It was outstanding. The people that we dealt with were outstanding and courteous.They responded to any issues that we had and the materials that they used were excellent. Good quaility!
We got the information 3 years ago from a yard sign in a neighbors yard and had them do our deck. The deck was such good quality that we decided to have them do our kitchen remodel.
I was most satisfied with the whole overall job. The sales pitch all the way to the building process was great.
Otterbeck Builders did a great job which is why we will always be a returning customer.
I was most satisfied with the organization that they provide from the start. They give you start to finish dates. They are reasonable about estimating how long a job will take and who will be there at what times. They are organized, efficient, and accurate.
We heard about Otterbeck Builders because we have used them four times now.
Otterbeck Builders Inc. is top notch & the crew @ Otterbeck worked through the project efficiently & did the job completely. I'll be recommending Otterbeck & hope to work with Otterbeck in the future on another project that we have planed.
Local builder & TV ads.
The entire Otterbeck team were very professional,courteous and the workmanship was very good.
Quality of workmanship and professionalism of employees.
Thoroughness , attention to detail
We were most satisfied with how organized the staff were. We were also impressed by the neatness and how the job site was left when they finished each day. Our little bathroom is functional and perfect!
Very professional manner. The job site was extremely neatly maintained.
Based on their performance on a smaller project last year, we chose them again for this larger and more complex project for a variety of reasons: Their quality of work; they're fair and follow through on what they say; keep us in the loop as to what is going on and notify us of changes. In our experience their word means what they say. Staff are courteous and respectful. In particular, Chris is awesome: he is personable, displays incredible quality of work and attention to detail. He took the time with us to problem solve and think through things on a regular basis and at important decision points through out the process. Above all this company seems to care about doing the job right the first time. We couldn't be happier with the outcome.
They excelled in this area.
I just feel the front office needs to get their act together.
The work that we received and I saw everyday is simply amazing. They totally changed our porch and it looks twenty times better than it did before. That is because of the workmanship and everyone I dealt with was very professional and easy to talk to. I am bubbling over with joy about the outcome of the porch.
Chris worked on our porch by himself and built it and it is awesome. He was professional and cleaned up before he left. He was easy to talk to and most of all he is a talented person.
They fell short on the scheduling of when it was suppose to be done. They did not take into account the Thanksgiving and Christmas holidays so it went past our original date however I know in one instance they were waiting on materials.
The quality of their work is great. Workers are polite and courteous
Communication was great especially answering emails promptly. We were always able to reach someone if there was a problem or question.They were attentive to our satisfaction with many little details down to trim and hardware. We made some modifications and additions during the project and they were always willing to discuss things, and were quick about getting written change orders to us to confirm.
The people have a wonderful attitude and try very hard to made things "right." A daily discussion of what was scheduled and cleaning up at day's end were very much appreciated. If I was not satisfied, Otterbeck tried very hard to rectify the issue. Otterbeck found it important get feedback concerning subcontractors - both positive and negative.
Our lead carpenter, Jason. Jason was wonderful, talented and a pleasure to have in our home. His experience as an EMT helped him when installing our handicapped accessible master bath. He listened to us and followed through.
The painting subcontractor delayed the exterior work and the weather got to cold for the paint to effectively cover the house exterior. This resulted in further completion delays as additional coats for paint were required.
Otterbeck's superb quality of construction, strong project management and focus on customer satisfaction exceeded our expectations and will make us a return customer.