About this company
Otterbeck Builders Inc.
Otterbeck Builders, Inc. is a family owned and operated company founded by Dett & Julie Otterbeck in 1988. Their son Nick joined the company full time in 2010 as a carpenter and is currently working ... Show more
Otterbeck Builders, Inc. is a family owned and operated company founded by Dett & Julie Otterbeck in 1988. Their son Nick joined the company full time in 2010 as a carpenter and is currently working in the sales department. Dett is a carpenter by trade with over 35 years experience and Julie handles the financial responsibilities. We have a "First Rate Team" including a knowledgeable Sales Staff, & Project Manager, experienced lead carpenters and a network of reliable subcontractors to help complete the project on time and on budget!
Our "Mission Statement" --- Together, we strive to provide exceptional craftsmanship and superior service to give our customers the value they deserve for selecting and trusting the O.B.I. Team.
For over 25 years, OBI has been providing customers in the entire Capital Region which includes: Albany, Columbia, Greene, Rensselaer, Schenectady and southern Saratoga county with all their remodeling & renovations needs.
Our specialty is in the design/build process for projects such as: Dormers, Additions, Garages, Kitchens, Bathrooms and Decks. With our many years of experience, that will ensure you that your project will be done to your complete satisfaction. Living up to that reputation is our goal on every job we complete. We also, do several home improvement phases such as: windows/doors, siding replacement, and basement finishing. No matter how large or small your project maybe, we believe in paying close attention to every detail and quality to ensure complete customer satisfaction. Depending on the type of project you are planning, we will either help you in-house using our CAD system, refer you to a designer that we work with (i.e kitchens) or provide you with design through one of our architects with whom we work with.
Remodeling Magazine awarded the “Big 50” to Otterbeck Builders, Inc. in 2004, our industries leading publication. The award was received in the “Team Work” category and goes to 50 new remodeling companies each year. The company continually strives to educate and excel in all areas of the business including: Sales, Design, Marketing, Production, Employee Education and Customer Service.
In April 2015, CRBRA (Capital Region Builders & Remodelers Association) held their annual “Best in Building Awards” ceremony. Otterbeck Builders was honored with being recognized not only for one award, but two awards of the CRBRA’s Members Awards. The first award was “2014 Remodeler of the Year” and the second was the “2014 Community Service Member of the Year”. For all of our volunteer work and assistance with the Catholic Charities on the Camp Scully Project located in Wynantskill and our work with Questar III which is a program to help promote students in the area with hands on experience in their carpentry career.
For over 15 years Otterbeck Builders has regularly participated in the local Great Northeast Home Show in Albany and the Capital Region Home Show in Halfmoon, as well as holding informational seminars/workshops at their showroom helping consumers like yourself with their home improvements projects and questions.
If you have a remodeling or renovations project you would like on your home. Bring us your ideas and together we can plan, design and build your projects from start to finish.. Enjoy the peace-of-mind of working with Otterbeck Builders a trusted local remodeler. Call the Otterbeck Team today for your free in-home design consultation. Hide
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Customer in Valatie, NY
Additional comments
Schedule
Originally they said it would take 2 or 3 and it ended up taking longer. The gentlemen doing the work the was on vacation for a few days, so that is probably why it took longer. There was no problem, we were aware of it.
Recognized Excellence
i would like to recognize Jason, the gentlemen who did the job. He was very good.
Areas Of Satisfaction
The quality of the work when it was finish.
Dave H.
Otterbeck Builders is a good choice if you have the budget to do it right. You can get less expensive work done which might meet other projects needs. From our perspective, we don't want to cover things up, we want it done right and professionally. I know that's the results we'll get from Otterbeck Builders.
Additional comments
Expertise
Dett and his team worked closely with us to plan an execute our projects. The project was well coordinated and executed.
Professional & Organized
Everyone from Otterbeck builders and the subcontractors used were very professional and did a great job.
Budget
Budget and all adjustments to the project or materials that impacted the budget were discussed and agreed upon, there were no surprises.
Communication
We had regular communications before, during and the close of the project.
Value
Otterbeck Builders will not be the least expensive you will be find, but you don't have to worry about their recommendation of materials or workmanship. For our project we wanted it done right at a fair value, not hide over issues.
Trust
This was our third project with Otterbeck Builders. We know the project will be done right.
Areas Of Satisfaction
There were several areas where "a little extra" care was given on working on the porch and deck. The team thought about how they what they needed to be done and treated our project like there own. They were on a timeline (as would be expected), but didn't rush the job to get to the next project. We waited for the start date to begin on our project, once they started they stayed until everything was done right.
Brian K.
Additional comments
Schedule
The project took longer than anticipated, but the delays were mostly due to issues with subcontractors and particularly supplier errors.
Communication
The staff do an excellent job of communicating throughout the project. They always responded to concerns or questions promptly.
Areas Of Satisfaction
The attention to detail shown by the lead carpenter paid off in the finished product. With a project of this size we had high expectations and they were met, down to the small details.
Lead Source
Internet and seeing job sites in the area.
Robert B.
Additional comments
Areas Of Satisfaction
The whole thing was satisfying. I am most satisfied with the out come; it was wonderful.
Lead Source
My husband saw a sign on the road near us where they were doing work.
Pat H.
I just think they are a wonderful company to work with, and I am pleased with how professional they were. Things couldn't have been better.
Additional comments
Areas Of Satisfaction
I am most satisfied because I am thrilled that they were always punctual, did what they said they were going to do, and the results were perfect.
Mike A.
Additional comments
Areas Of Satisfaction
I was most satisfied with all areas. I was satisfied with the construction, workmanship and the cooperation of the employees
Tom F.
Additional comments
Areas Of Satisfaction
I was most satisfied with the quality of the work. It was very good.
F.B.&.
Otterbeck builders are extremely professional. All withers have been highly skilled, very accommodating and punctual. Daily clean-up was amazing. I've never worked with a contractor that was as unobtrusive as these workers. The quality of the work is excellent and attention to detail is exceptional. I highly recommend Otterbeck Biilders, Inc.
Additional comments
Areas Of Satisfaction
Quality, professionalism, cleanliness and attention to detail.
Carl M.
This is the second time that we have used Otterbeck Builders Inc. and we are totally satisfied with these folks. They are fantastic, wonderful people to deal with.
Additional comments
Areas Of Satisfaction
I was most satisfied with the quality. It was outstanding. The people that we dealt with were outstanding and courteous.They responded to any issues that we had and the materials that they used were excellent. Good quaility!
Lead Source
We got the information 3 years ago from a yard sign in a neighbors yard and had them do our deck. The deck was such good quality that we decided to have them do our kitchen remodel.
Wendy L.
Additional comments
Areas Of Satisfaction
I was most satisfied with the whole overall job. The sales pitch all the way to the building process was great.
Customer in Old Chatham, NY
Areas Of Satisfaction
Otterbeck Builders did a great job which is why we will always be a returning customer.
Jeff R.
Additional comments
Areas Of Satisfaction
I was most satisfied with the organization that they provide from the start. They give you start to finish dates. They are reasonable about estimating how long a job will take and who will be there at what times. They are organized, efficient, and accurate.
Lead Source
We heard about Otterbeck Builders because we have used them four times now.
Robert T.
...with conditions.
Don H.
Otterbeck Builders Inc. is top notch & the crew @ Otterbeck worked through the project efficiently & did the job completely. I'll be recommending Otterbeck & hope to work with Otterbeck in the future on another project that we have planed.
Additional comments
Areas Of Satisfaction
Otterbeck worked through some unfavorable weather conditions to get the addition completed. The work was done efficiently & completely.
Lead Source
Local builder & TV ads.
Charlie C.
The entire Otterbeck team were very professional,courteous and the workmanship was very good.
Susan V.
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Areas Of Satisfaction
Quality of workmanship and professionalism of employees.
David K.
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Areas Of Satisfaction
Thoroughness , attention to detail
Dave R.
Additional comments
Areas Of Satisfaction
We were most satisfied with how organized the staff were. We were also impressed by the neatness and how the job site was left when they finished each day. Our little bathroom is functional and perfect!
Matt J.
Additional comments
Areas Of Satisfaction
Very professional manner. The job site was extremely neatly maintained.
Dave H.
Based on their performance on a smaller project last year, we chose them again for this larger and more complex project for a variety of reasons: Their quality of work; they're fair and follow through on what they say; keep us in the loop as to what is going on and notify us of changes. In our experience their word means what they say. Staff are courteous and respectful. In particular, Chris is awesome: he is personable, displays incredible quality of work and attention to detail. He took the time with us to problem solve and think through things on a regular basis and at important decision points through out the process. Above all this company seems to care about doing the job right the first time. We couldn't be happier with the outcome.
Additional comments
Communication
They excelled in this area.
John K.
I just feel the front office needs to get their act together.
Scott W.
The work that we received and I saw everyday is simply amazing. They totally changed our porch and it looks twenty times better than it did before. That is because of the workmanship and everyone I dealt with was very professional and easy to talk to. I am bubbling over with joy about the outcome of the porch.
Additional comments
Construction Quality
Chris worked on our porch by himself and built it and it is awesome. He was professional and cleaned up before he left. He was easy to talk to and most of all he is a talented person.
Areas For Improvement
They fell short on the scheduling of when it was suppose to be done. They did not take into account the Thanksgiving and Christmas holidays so it went past our original date however I know in one instance they were waiting on materials.
Customer in East Greenbush, NY
Areas Of Satisfaction
The quality of their work is great. Workers are polite and courteous
Zachary G.
Additional comments
Areas Of Satisfaction
Communication was great especially answering emails promptly. We were always able to reach someone if there was a problem or question.They were attentive to our satisfaction with many little details down to trim and hardware. We made some modifications and additions during the project and they were always willing to discuss things, and were quick about getting written change orders to us to confirm.
Customer in Slingerlands, NY
Areas Of Satisfaction
The people have a wonderful attitude and try very hard to made things "right." A daily discussion of what was scheduled and cleaning up at day's end were very much appreciated. If I was not satisfied, Otterbeck tried very hard to rectify the issue. Otterbeck found it important get feedback concerning subcontractors - both positive and negative.