I did a lot of research looking for the perfect contractor to help me remodel my house. My first meeting with Ben and Evan, I was nervous and not sure what I was getting into. They spent a lot of time listening to my needs and walking me through the process and also paying very much attention to my dog, Bucky (they scored points with that)! After the meeting was over, I knew they would be the ones to help me with my remodeling project. I would totally recommend them for any project you may have.
Areas Of Satisfaction - Customer service, and open line of communication is one of their strongest qualities!
Recognized Excellence - Albert, our project manager/lead carpenter was awesome!
Areas Of Satisfaction - Stayed on schedule and completed on the projected date.
Additional Comments - Thank you for making sure our dog was secure.
We have had four bathrooms remodeled by the Morey Remodeling Group and have always been very satisfied with the quality of the work, the professionalism of their staff and the sub-contractors they brought in to complete the various phases of the projects.
Areas For Improvement - None
Areas Of Satisfaction - They exceed our expectations in all areas. We will be hiring them in a few months for some kitchen remodeling.
Change Anything - Nothing to change. We put a lot of thought into the design and everything is perfect.
Recognized Excellence - Warren feels like part of our family now. He does excellent work, always friendly and was always available to answer all of our questions. Takako did a terrific job on the design and was able to chose colors and styles that matched our wants. This was very valuable when it came to the finished project.
Areas For Improvement - None.
Areas Of Satisfaction - Warren stayed in constant contact with us throughout the project. He kept us informed through every stage of the project. He is extremely knowledgeable and would not hesitate having him manage our next project.
Change Anything - Nothing.
Recognized Excellence - Everyone at Morey were professional and courteous. I think Warren was exceptional. He stayed in constant contact, took care of all our concerns and when the project was done, he cleaned up so well you couldn't tell there had been construction work done in the house.
Additional Comments - We'll definitely consider Morey for our next projects.
Morey Remodeling Group is very professional, conscious of budget, and communicated with us regarding any questions. Morey made sure to give us an answer regarding design, product, and the finished look we desired. I have used Morey Construction since 1992, and I know that any promises made will be kept.
They were very professional and always on time. They always met our needs.
Morey Remodeling did my kitchen 20years ago when we first bought our house. So when our kitchen cabinets needed replacing, we called them in again and could not be happier with the results! Highly recommend....
You need to hire these guys, they know what they are doing.
Trust - This is my 3rd house I have built with them.
Original Design - I would give them a "5".
Areas Of Satisfaction - I was most satisfied with the design and their follow through.
Morey held to there time line even tho we did some add ons. All their workers were professional. The time line was about 9 weeks & there was only one day that no one was here to work. The kitchen remodel turned out wonderful. When any of our friends ask how it turned out we tell them it is just like a picture out of a magazine. And when they come to see it they don't want to leave. Thanks Ben for making our dream come true
I would call them for our next project.
Everything was great.
Great team to work with. Able to accommodate changes during job and meet all expectations. Friendly reliable staff from design through remodel to completion of job.
I intended to give an overall three stars, but I guess the individual answers won't add up to the auto-calculated total score. We had an initially bad job that took forever, but once we contacted the owner directly he quickly made things right. Just wish we had not had to drag through the first six weeks and only experienced the last two... Then I would have given five stars. I felt this company was pricey, but I assumed I was partially paying for speed, so I was disappointed. Had they been less costly I may have shrugged my shoulders at the delay and figured I got what I paid for. In the end, we are pleased with how it turned out.
Great company to have working on your home. They work cleanly and do what they promise. And every thing is done with a level of professionalism that is far above what one normally expects in construction. I would trust Morey Construction for any project on my property.
Overall, Morey Remodeling did a very nice job creating the exact bathroom that we envisioned. Their designer Heather listened to our description of the space we wanted and worked to create the exact look and feeling that we wanted. When we had a concern, it was always addressed.
Recognized Excellence - The subcontractor for the paint work was very professional, courteous, careful about our property, and paying extra attention not just to his work, also to clean-up each time he left for the day. He also showed us that he understood our goal to complete the renovation work asap, for instance, he worked consecutive full days and even Saturday.
I would lilke to go on record saying that if any one is looking to do any remodeling and wants to have a great product and a very good experiance, they should go no further than to make contact with Morey construction. I would be williing to allow prospective clilents to come see what work we had done to our home.
Areas Of Satisfaction - I was satisfied by their overall commitment to the project. I had a high degree of confidence that the team would resolve any issues.
We have had three projects with Morey Construction. We have found that their overall work and ethics are very fine. We will use them again.
We were extremely satisfied with the work that Morey Construction did for us. Morey is characterized by knowledge, competence, trustworthiness, and professionalism. The design work was excellent, and the project was completed in a timely manner and was on budget. We would highly recommend them.
Areas Of Satisfaction - I was satisfied with a few different items. First, trustworthiness. Morey Construction stuck to their commitments. Second, the design was very well done. Third, timeliness. They delivered in the time frame specified, which was nice.
We would use Morey Construction again in a heart beat. They were professional and courteous. We received our final inspection on the day they said we would. But most importantly, they gave me the kitchen that I wanted and worked closely with me to iron out all the details.
Even though my city was extremely difficult and inefficient when trying to get paperwork approved, Morey Construction did everything in their power to keep me updated on the progress and get the permits approved as quickly as possible. They went above and beyond to make sure that we stayed as close to the schedule as possible and even with delays beyond their control we were able to finish on time and on budget.
Employees & Subcontractors - All of the Morey employees demonstrated a high degree of expertise and professionalism.I was also very impressed with the job performance of all of the subcontractors, specifically, those responsible for electrical, tile and painting,
Areas Of Satisfaction - Their timeliness and adherance to planned milestones was exceptional.
Recognized Excellence - Yes. Dave Watson, project manager, and Kelsey Ludlow, designer, did exceptional jobs. Their coordination and follow up made the project go very smoothly.
I was able to leave the country for almost 2 weeks in the middle of the project, and there were no phone calls and problems. I find that to be remarkable!!
We chose Morey Construction for this extensive exterior/interior remodel because we were so pleased with our master bath remodel previously. On this project Morey helped us design and execute a complete conversion of a 70's era California home into a new Mediterranean Villa. Morey's ability to integrate our ideas with their design expertise and experience resulted in a truly impressive achievement. The craftsmen that built and finished the project were top notch; Morey's staff was on job site every morning at 7:30 and sub's were as well. Our pre-project timeline was generally spot-on. Our job was a fixed price project so no nasty financial surprises occurred. I would enthusiastically recommend Morey Construction to anyone seeking to build or remodel a whole home or a bath or kitchen. Who says this about a contractor! Just a completely satisfying experience.
Communication - As a general contractor, I don't know how anyone could respond faster and more effectively than Ben and his staff.
Areas Of Satisfaction - responsiveness to questions
Areas Of Satisfaction - Careful attention to detail is their hallmark.(They even neatly filled in the two holes in our flowerbed after removing their sign).
Additional Comments - I thought remodeling the kitchen would be a very stressful project but I didn't feel stressed in any way. The design felt right immediately and I had confidence the choices for materials would work out fine. It was just fun to come home and see what had happened during the day.
Additional Comments - If I have anything to do around the house, I would definitely call them again without hesitation.
Additional Comments - I'm looking forward to working with Morey Construction again when I'm ready to think about the kitchen.
Additional Comments - We were so fortunate to have worked with Morey construction. This was a big deal for us and completed our dream home we wanted for thirty years.
Additional Comments - When you hear about all the horror stories of remodeling and construction, I think with this project that we had it was so easy and so smooth, and a lot of that had to do with Morey Construction's professionalism. It was such a good experience! I wouldn't hesitate to do this again, and I would definitely do it through Morey Construction.
Areas Of Satisfaction - The finished product. The craftsmanship was excellent.
Areas Of Satisfaction - Follow through on commitments were important to us and Morey Construction exceeded our expectation in this case.
Additional Comments - Every person we encountered throughout our remodel was friendly, helpful & professional. The end product of our remodel far surpassed the vision we had at the beginning of the project. We are very happy we made the decision to remodel with Morey Construction instead of moving.
Areas Of Satisfaction - Their integrity and responsiveness to my needs
Additional Comments - I am overall satisfied. They did a good job and we would use them again. They were very easy to work with and I highly recommend them.
Additional Comments - They are just incredible. Everything worked out perfectly, I'd recommend them to everyone.
Additional Comments - I love Morey Construction and wouldn't hesitate to reccommend them to anyone for any project big or small.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Morey Remodeling Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys