Denise McKay was our sales representative gave a wonderful personal touch and helped us understand everything that happened during the process. She went above and beyond to be personable, and kept everything on schedule. She was patient, and we would recommend Denise to anybody as far as sales go. She felt like a personal friend by the time we were done.
I have never had anybody as professional as Sanders Abbott from American Mortgage. He went to great lengths to help us understand our options, and get us into a loan that was a great value to us. He did a wonderful job for us.
I like my floor plan and the overall selection of options.
Carrie is always helpful and timely. I liked our sales representative Lauren as well.
Very good team throughout the entire process.
John and Austyn are a great team and communication is wonderful.
Yes, the staff was all very easy to work with and very professional.
We are pleased with the new home and are really enjoying it. This is the third new home that we have purchased in North Carolina since moving here from New Jersey in 2011 and this one has been the one we're most pleased with.
Jon Manuel was helpful and explained things very clearly for us. He was readily available if we needed anything sorted out or explained to us. He was also very approachable and thorough.
I would make the master bedroom larger and I would find a way to have some grass area where you can relax. A community pool would be good also.
I was most satisfied with the communication with the builder.
I would like to recognize Denise, John the builder, and Austin. All three of them are another level of good.
John Ammaratta is excellent.
Cannot be any happier with John.
John Ammarratta and Denise are excellent.
My experience with Meeting Street has been a very good one. Everyone was very polite and professional. I would like to recognize John and Denise for their exceptional service.
Great communications with all involved, especially project superintendent...keep us undated on all aspectsof building progress. We were living out of state during process. All warranty work was completed promptly and on dates as promised!!
We feel the builder has taken extra steps to ensure this community is properly finished, thus helping to ensure the valueof everyone property.
We have been very pleased with Jon Manuel and Evan Harvey. They have been very responsive and easy to do business with. Evan has gone above and beyond by ensuring he followed up on our 60 day inspection.
Carrie, Mario, and Laurie have been absolutely wonderful. Brian and his staff kept the lines of communication open.
Mario was great to work with.
I am very happy with everyone at Meeting Street. I have been accommodated immediately when I asked a question or didn't understand (like how the new dimmer lights are different than anything I knew and thought I didn't have them). Mario and Carrie have helped me so much. It is tough being a woman on your own. If they weren't as responsive as they have been my experience wouldn't be as great as it is. I don't hesitate to ask either for help. It has never been refused or put off.I thank whoever came up with the idea of a $50 gift card. Lauren helped me through so many processes from the moment I signed on. I consider her a friend. She is very knowledgeable in her field. Her help through the entire process from picking out everything for the home to right up at the closing. Also Mr. Calvin Armstrong is to be commended. He is a professional yet very personable closing attorney.
A slightly larger master bedroom. Otherwise I am absolutely thrilled with my home.
None. They did a great job
Mario and Carrie.
Terry! Went above and beyond to help me get situated and personally addressed the 3 mo and 1 yr warrenty items.
I was most satisfied with the good customer service and I love the home.
I would like to recognize Carrie for her exceptional service.
Everyone was very helpful and quickly responded to any issues or changes that needed to occur prior to and after move in. Great customer service!
Mario was a life saver during a very stressful move in. Very accommodating and always followed up quickly to any questions or needs.
Mario was great! He sent photos of the progress and gave us regular updates since we were out of state.
Evan and Carrie were both a real pleasure to work with.
Both Evan and Carie are very responsive to any request Ihave made. Always friendly, respectful and willing to answer any questions.
I would like to recognize, Terry C., because he was terrific. He was extremely through with his follow up. He is the best I have ever dealt with and I have build several other homes. I appreciate working with Terry, he is very kind and through and does wonderful follow up work. He is heads above anybody I have ever dealt with before.
Evan and Carrie have been awesome!! They have addressed every need professionally and in a timely fashion!
Evan has been wonderful throughout the entire process
Overall, I am very pleased with my new home. The small, minor issues I've had have been dealt with in a timely fashion and I am so thankful to have Evan and Carrie to help with this process. They are wonderful!!!
Evan Harvey has been great to work with.
I was most satisfied with the fact that it was painless. It was easy. The location and everything has been very good.
I was most satisfied with the communication during the building process.
The project manager was great.
JP Darwin did an outstanding job
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Meeting Street Homes & Communities as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys