Quality experience from start to finish. Office staff was professional, exterior specialists thorough and attentive to detail and the roofing crew was exceptional and absolute pros.
I am very satisfied with Matt's work and the way they treat their customers. It has been very professional.
Extremely happy with the professionalism & quality working with Matt's Exteriors
I have told everyone who comments on my house to use Matt’s.
Matt's Exteriors did an excellent quality job.
Best experience ever !
The material and workmanship that Matt’s offered was excellent.
They were professional, set a time period and got it done in that time period. I would highly recommend them.
Knowledge of the product was very good.
We as a community used Matts and that should speak volumns
I was very pleased with the entire process with Matt's Roofing & Gutters, Inc. From the beginning through the completion of the work. They showed very good customer responsiveness and attentiveness.
I was very pleased with the roof replacement process that Matt's Roofing & Gutters provided.
I have already shared with several others our complete satisfaction with the entire roofing experience done by Matt's Roofing and Gutters. Everyone we communicated with at Matt's Roofing was professional, knowledgeable, friendly, and competent. We are completely pleased with the personnel we encountered and with the finished roofing on our house.
There are many roofers to choose from. Not the cheapest nor the most expensive estimate we got. Estimates can be deceiving based cutting corners or doing it right, using quality materials. So it came down to do you trust the sales rep or Matt, the owner. We did. All work done in accordance with written agreement, but we think they did a little more, than expected. Matt's focus was doing it right and we noticed he personally came at least 3-4 times to check and had no problems in climbing onto the roof. We replaced the roof, chimney walls, gutters, and most of the siding, exterior painting (2 coats of Sherman Williams paint) in addition to replacing any areas where there was wood rot - a tedious work. The roofing team worked like a team and quickly got the job done, like bees. Cleaned, replaced bad planks and painted 3 decks, too. At the end, cleaned up and left no debris outside. Exterior looks like a new house. Days after completion of entire project, a tornadoes destroyed homes and structures all around our home. Everything stayed on and nothing came off from our home. The work was done right.
Their service was fantastic.
They have very high quality work.
Very good price for the quality of materials and workmanship. No problems with the roof replacement. Staff and workers all very friendly and responsive.
Always have had great service.
The roof looks good.
Very happy with the work done by Matt's Roofing. Highly recommend them for all roofing and gutter work.
Sure! Your team were excellent.
This was a great experience. Matt and his staff were very professional and competent. They really wanted the job to go smoothly and to be done right. Even a small issue that cropped up after the work had been completed was immediately taken care of. I would recommend Matt's Roofing to anybody looking for professionalism -- as well as value -- in the roofing industry.
Areas Of Satisfaction - Communication with Matt and his staff was fantastic. Their professionalism, and the ease and competence in the way they installed a specialty shingle on my complicated roof was wonderful to see. The shingles look great. Matt even took the time to install some architectural finials and a weather-vane on my roof by himself after the rest of the work had been done. I'm sure the reason for this was that he's a perfectionist and wanted to make sure the work was done correctly.
Areas Of Satisfaction - They met my expectations with the job as a whole.
For people like me who are old and are afraid to hire someone because people might take advantacge of you, that will not happen with Matt. he was better than a family member doing it. I was in the roofing business before I moved here so I know things about roofing. Everything they do is the right way for me.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Matt's Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys