MollyAnne helped to bring our vision for our remodel to life by presenting us materials based on a simple description I verbalized to her. Her and the entire MAC Design team were very easy to work with and had our best interests in mind.
They were very professional, on time, and knowledgeable. When I brought their blueprints to the city, the city department was impressed upon initial review and we didn't have any issues approving them - even two days early.
This is my second project with MAC Design. The first was redoing a master bathroom. The latest a kitchen. Both had nothing done for them since 1959 and both spaces are limited in size. Mollyanne Sherman (The chief designer and owner of MAC Design) did an absolutely phenomenal job of giving us different design options that would never had thought of on our own. We love the end result on both projects!
Entire team was great to work with. Mollyanne did a great to keep things within desired constraints (time and $). Highly recommend them and we are beyond pleased with the end result.
When I started my kitchen remodel project, my goal was to get the best design that improves the functional aspect of my kitchen. We had a decently medium sized kitchen, but the cabinets and counter space were very limited. Had a half door pantry which is mostly unusable. The kitchen had space but one section of the wall was a nook with 3 windows. I had many contractors and designers take a look and give me an initial design. The best they could do was put a small island in the middle of the kitchen that only gave me few additional cabinets but cramped up space in my kitchen. Then Mollyanne from MACDesign took up my project. She listened to what I want and came up with the best design - had countertop going all across the nook, the stove was moved closer to the nook area, that gave space to put more cabinets against the opposite wall with a full size pantry. I immediately signed up on the design that she suggested and purchased the cabinets with her. Mollyanne and her team were very professional and made the whole process easier and in the end I got the best kitchen that I was looking for. My friends(every one of them) have commented on how the kitchen feels bigger in spite of using every available space and how very functional it is. In my past experience elsewhere, I have always had buyers remorse after every project - feeling that I spent more than what it was worth. But that was not the case here and I feel it was worth every penny and more. I would recommend Mollyanne to anyone who wants value for their money.
Designer Knowledge - Mollyanne came up with the best design that addressed all that I wanted- build a kitchen that is more functional with more cabinets- effectively use available space(near the kitchen nook)- work within budgetShe somehow managed to do all that while still making the kitchen look large.
Mollyanne and her team are wonderful and easy to work with. She has a great collection of contractors and suppliers that trust her and likewise, which makes the process less stressful. She does hold them accountable and she and her team are all over any slips or errors. They communicate very well and the designs were modern and very functional. Mollyanne listened to our thoughts and integrated them appropriately. I'd highly recommend MAC Design.
Areas Of Satisfaction - Great designs and so easy to work with. Never pressured us on a specific design or product.
MAC was very reliable and great with follow-up.
Additional Comments - I would definitely use them for my next project and would recommend them.
It has been wonderful working with MAC Design. They are knowledgable.They gave me multiple choices and background information so I could make an educated decision. I would highly recommend them. I love our space.
Product Selections Process - I thought that it was very effective. They gave me multiple choices and background information so i could make an educated decision.
Lead Source - I heard about them through a contractor.
Additional Comments - Molly Anne was great.
Having never used a designer before, my wife and I are glad we chose MAC Design. MAC Design helped us through the entire process, from beginning to end. We are completely satisfied.
Product Selections Process - It was efficient.
Areas Of Satisfaction - I was most satisfied with their rofessionalism and knowledge.
Lead Source - We know one of the owners.
Areas Of Satisfaction - Planning process / engineering. Mostly hidden from me by general contractor though.
Lead Source - Via general contractor.
Areas Of Satisfaction - I was most satisfied with the actual design of the kitchen, she did a good job.
Lead Source - They were at a wine festival.
Product Selections Process - I am very satisfied with all the recommendations received from mac design.
Areas Of Satisfaction - my designed is extremely effective and beautiful. Mollyanne was very professional and knowledgeable.
Lead Source - reference from a contractor
Product Selections Process - MAC Design has a good bank of resources from which to choose, and they are very knowledgeable about those resources. They did a good job of matching budget to product and, if we had to spend more, we understood the justification based on available product choices.
Areas Of Satisfaction - Translating a layman's vision into reality can be a huge challenge. We could see where MAC was going and we finished in an even better place than we expected.
Lead Source - Google search
The Design Team at MAC Design did a great job in walking us through the process. They prepared us for construction and with making the design of our kitchen.
Communication - I only worked with Molly.
Lead Source - We heard about MAC Design through the CA designer's website.
Product Selections Process - I think overall she did a good job in outlining the types of cabinetry initially. My husband and I did some research and chose more a more expensive set but that was just our process. Overall, she did a good job walking us through it.
Lead Source - We heard about them through our real estate agent who helped us buy the house.
I was very pleased to work with MAC Design, Molly and her staff there were great, it was a pleasure to working with them they were very knowledgeable, and provided both great resources and support, and Molloy was able to get everything finalized.
Product Selections Process - The process MAC Design used explained everything I needed to meet my needs.
Areas Of Satisfaction - I was most satisfied with MAC Design because they understood what I was looking for and the look I was going for, and they were able to deliver in all areas.
Lead Source - I heard about MAC Design through my mother's real estate agent.
Additional Comments - Everything's a ten!
Areas Of Satisfaction - I was most satisfied with them willing to come to the house. They also made it easy for us to work with them.
Lead Source - I heard about them through Ross Nelsen.
Product Selections Process - Quite good. Listened, questioned, looked at current home and synthesized that into suggestions that satisfied both of us.
Areas For Improvement - None
Areas Of Satisfaction - Great communication. Assisted contractor and us when questions/challenges arose during the remodel itself and ideas were generally "spot on".
Lead Source - Remodeling class through Palo Alto High School Adult Ed.
Lead Source - Fremont art & wine festival
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of MAC Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys