I've recommended Lotta Construction inc. to several friends that have already hired them because of how wonderful of a job they did on our house.
They were professional and I am hapy with the work they did.
He was a really hard and fast worker who did good quality work.
Lotta Construction was great, and they stayed within budget.
I am really happy with the work. I am happy with Bob. He is a man of his word. He does what he says and says what he does!
I found Bob to be very honest, fairly priced, hard working, and experienced.
Areas Of Satisfaction - Overall, it was an outstanding experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lotta Construction inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys