We are operating at our normal service hours and performing all services. On behalf of everyone at Legacy Plumbing, our hearts go out to all those impacted by COVID-19. We are dedicated to ensure the health and safety of our employees, customers, and the community. Legacy is constantly monitoring the situation to ensure we are taking all necessary precautions to keep everyone safe. As a company that is founded on servicing personal homes and businesses, we are asking customers to notify us if anyone has had symptoms that the CDC has identified as being related to the virus. Our Technicians are performing "No-Contact" service calls and wear CDC-approved PPE (i.e. masks, gloves, etc.) and wash their hands/use hand sanitizer frequently. Legacy has always had high standards of keeping the areas we work in cleaner than the way they were before we arrived and we continue to do so.
Came when scheduled, confirmed pricing, explained process, repaired confidently and in reasonable time. Also, went above and beyond in securing flange by drilling 4 bolts into slab. Used a quality Stainless steel part so it won't rust away like the old one did.
Legacy plumbing did a really good job with replacing the works in my toilet. And I liked the comment the repairman said about not having seen a ball chain connection in the tank in all the 20 years he had been a plumber! Nice entertainment.
We have used Legacy Plumbing several times and have been very satisfied with their work.
I had a new water heater installed last week. I had to call Atmos Energy out three times for natural gas smells and the plumber had to come back three times to fix problems.
This company and Johnny O are top notch. We are pleased and confident with the work that was done with drippy faucets and a replacement. We have no reservations about using Legacy in the future.
Jeremy and Hubert provided an outstanding experience addressing my key plumbing issues. They listened carefully to me and drew up practical solution addressing the plumbing needs (Hot Water Tank Install and other smaller items throughout the house) while following city codes and regulations. They were friendly and clearly explain the work hey completed and promptly addressed my questions. I would use them again in the future!
The experience was great and I would highly recommend Legacy Plumbing! Thanks for your skill and professionalism!
Very informative and professional. Also, went above and beyond the call of duty to ensure all our questions were answered and they gave us a fair price for very high quality work.
Sean was very nice, timely, clean. And explained service and answered my questions.
Legacy Plumbing was very professional and pleasant to work with. They responded quickly and communicated well through out the process. I would recommend Legacy Plumbing
Most definitely.
Legacy Plumbing responded to our emergency quickly and professionally. We will be happy to use them for years to come.
The technicians arrived on time. They quickly diagnosed my problem and offered more than one solution. They were able to stop my leak without completely changing my double check valves. The technicians then answered several questions I had regarding potential leaks. In addition they discovered a poor installation on one of my exterior faucets that they advised me required correction. I was highly impressed with Legacy Plumbing and would recommend them for any plumbing needs.
This recent -- Jan 19, 2023 -- was the fourth time I have had Legacy Plumbing resolve plumbing issues in my house. My first experience with them was in 2015 and the work was professional, expertly done, and very fair in price. Since then I have use Legacy Plumbing exclusively and the professionalism and expert skill delivery is still at the highest level. The office staff, the plumbers and technicians are simply the best. This latest issue was diagnosed quickly, repair was done with great skill and professional competence, clean up was outstanding. The plumber (Wayne Pierce) delivered exceptional work and his skill and knowledge were exceptional. The assistant/apprentice with him (Henry) was adept at every task Wayne asked of him and was keenly interested in learning everything Wayne was explaining and doing. (As an aside, this on-the-job training has happened each time Legacy has been in my house. That seems to be a hallmark of how Legacy operates and must have its basis in the ownership's philosophy of how a company should operate. If I'm right about that then ownership deserves a lot of credit for designing and encouraging employees to be great ambassadors for their company. Every Legacy employee I have encountered -- front office/call center, calls to confirm upcoming appointments, plumbers and apprentice plumbers -- are great ambassadors for Legacy.)
This is the third time we have used Legacy Plumbing and all 3 experiences have been great. All of the technicians we have had have been very professional and courteous throughout the appointment. This time it was going to be 4 days before they could get here and I was bummed about the length of time so the receptionist offered to put us on a wait list and a spot opened up and she called back immediately and got us in 2 days early. The prices are also very reasonable. Would highly recommend.
After meeting Jason & having the repair work done, I have now scheduled a clean out of my tankless water heater due to Jason’s recommendation. I have also signed up for their gold plan (annual maintenance check of all plumbing) and will definitely use Legacy plumbing & Jason for any/ all plumbing needs in the future. I would highly recommend them to anyone looking for a reliable & reputable plumbing company.
Efficient scheduling. Explained options and pricing clearly. Quality job done. Friendly technicians.
In our opinion Legacy Plumbing is the best plumbing company that anyone could use in the area.
A sewer leak repair should be undertaken by a plumbing company you can trust. I am so glad I chose Legacy Plumbing for it. Cannon Patchell and his team oversaw the entire project: from excavation —to repair —to backfill. I couldn’t have asked for a more competent person. He truly did an exceptional job.
I’ve used many different plumbing companies over the years and Legacy is the best! Finally found a company I’ll use again when the need arises.
Great service, great explanation
We had a great experience and will use Legacy Plumbing again for future needs.
This company has my trust not only because of their professionalism, but the quality of there employees exceeds the norm.‼️
Legacy Plumbing gave me a quote over the phone for a new water heater, and came out and installed it same day. They did a Did a great job for such short notice. Thank you!
I was very happy with the work that was done . I was given very detailed look at what was wrong and what needs to be done to fix it.