We are operating at our normal service hours and performing all services. On behalf of everyone at Legacy Plumbing, our hearts go out to all those impacted by COVID-19. We are dedicated to ensure the health and safety of our employees, customers, and the community. Legacy is constantly monitoring the situation to ensure we are taking all necessary precautions to keep everyone safe. As a company that is founded on servicing personal homes and businesses, we are asking customers to notify us if anyone has had symptoms that the CDC has identified as being related to the virus. Our Technicians are performing "No-Contact" service calls and wear CDC-approved PPE (i.e. masks, gloves, etc.) and wash their hands/use hand sanitizer frequently. Legacy has always had high standards of keeping the areas we work in cleaner than the way they were before we arrived and we continue to do so.
It's about communication and customer service. You guys went above and beyond, my repair was relatively minor and many could have done it. However, it's how you Completed the job that distinguishes you
I was very happy with with work done - faucet leak and garbage disposal repair, and water heater replacement. The response was quick, the work was done completely and explained well. The price was reasonable.
Did a great job and very punctual.
Overcharged. Repaired wrong faucet. Wanted to charge me when they came back. Didn't wear booties. Didn't give me senior discount.
Very expensive $$$$$
Legacy Plumbing had an excellent price and no hidden charges. Gerald came out the same day with everything on his truck to replace my water heater. I highly recommend Legacy Plumbing for any of your plumbing needs. 5 STARS!!
Professional work and the technician explained work being done. Very pleased with work.
I have recommended Legacy plumbing many times. Some people prefer "cheaper" companies, but they end up calling yet another company to fix mistakes. Legacy does excellent work the first time and for a fair price.
Good attitude - great work
Adam and Ramon from Legacy Plumbing were so smart to find our problem quickly and made the repair fast even though it was one of the hottest days of the year. It didn't seem to matter to them.
Hubert is excellent.
Very quickly accessed the problem. Provided pricing and completed the work. Worked extra hard to get the city aproval, so my gas could be reactivated. Highly recommend!
From when I first called to get an estimate (the young lady I spoke with was so courteous and professional) to the owner calling us to provide information about replacing our 50gal water heater as opposed to a tankless water heater, to Mr. Mena installing the water heater, the whole experience was fantastic. We are completely satisfied and would highly recommend Legacy Plumbing.
Mike and his helper showed up on time and were very efficient.
Logan only charged me for what was actually needed, which was less than the original quote.
Adam did a great job.
Paul and Philip were communicative. Very smart plumber, he know his job. Thought out of the box. Clean and clean work. Caring.
I have been recommending Michael and Legacy Plumbing all over Next Door. That says it all.
Excellent job and very helpful technician.
I have used Legacy Plumbing for many years now. They are the best and always get the job done right the first time.
Plumber didn’t tighten drain pipe leading to leak and water damage to cabinet.
Excellent work, as always.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Legacy Plumbing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys