Legacy did an outstanding job with our first floor renovation! We especially appreciated the creativity and experience of the design team; the expertise, attention to detail and workmanship of the subcontractors; the daily communication with our project manager and the software program that tracked our project; and, the courtesy and professionalism shown by all who worked on and in the house. We also could not have asked for a better project manager than Brent to guide us through our first house renovation! Not only was he excellent in communicating details, focused on promptly addressing any questions or concerns, highly skilled in masonry and carpentry, he was also great fun to work with!
Overall, I’m thrilled with the final product
Legacy Builders were a trusted partner in our remodeling project. From design expertise, project management, hands-on tracking and daily updates throughout, Legacy ensured our project was completed to a spec beyond our expectations. They are flexible to meet daily challenges, and always kept us informed of status of any issues. They were a pleasure to work with, and we've already started lining up our next project with them!
This was our first major remodel and we could not have had a better experience! The project was extensive (taking five months) and it was on time and on budget. The entire process--from design to final walk through--was a pleasure. And as a bonus, everyone we dealt with at Legacy and EVERY subcontractor couldn't have been nicer and more accommodating. Their attention to detail, follow through, and craftsmanship was excellent. The finished product is beautiful!
We strongly recommend Legacy Builders to anyone considering a remodel, small or large.
Legacy Builders was great to work with from the first meeting, through the process, and all the way through the wrap-up of the project.
From the very beginning of the process through the final walkthrough, Legacy was great! Communication, quality of work and attention to detail were beyond our expectations.
Construction Quality - I would give this more stars if I could.
Clean & Safe - Every night the entire workspace was cleaned. Every. Night.
Employees & Subcontractors - Everyone who worked on our house, whether employees or subs, we’re professional and highly qualified.
Areas Of Satisfaction - Quality of work, communication and overall professionalism were beyond our expectations. Our job was a whole-house remodel (it took almost a year to complete) and it turned out better than we imagined. We added several things along the way as the job took shape (a custom built window seat, inlaid flooring, a number of electrical upgrades) and Legacy worked them in effortlessly.
Additional Comments - This is truly a quality company. Everyone, from the office staff, craftsmen in the field to the owners are fantastic. Being out of our house for almost a year was a pain but in the end it was worth it.
The company was very easy to work with. It was a one stop shop. All we needed to do was pick out our product selections and they took care of everything else. The project manager, Brent was very professional and coordinated the contractors very efficiently. He was readily available to us whenever we needed him.
Legacy did an absolutely wonderful job on our bathroom remodel. Although construction can certainly be disruptive to a household, they did everything they could to ensure that the adjoining space was protected and that the work area was cleaned up on a daily basis. The finished product is exceptional and the craftsmanship superb. Their process is very structured and every phase was seamless, beginning with the expert design service at the inception of the project. We have used Legacy in the past and would not hesitate to use them again, and we have already recommended their firm to neighbors who are considering construction work. And we loved working with a Montgomery based outfit!
I have done many projects with Legacy Builders and I have always been pleased with the quality of their work and professionalism. They are my 1st go to for any home remodeling project! And I would recommend the same to anyone considering a home improvement project.
Expertise - Their expertise is amazing. They listen to what I want to do and make suggestions for things that I had not even considered or was aware of
Professional & Organized - Very professional. They document the timeline of the project and are very clear about what will be happening when.
Schedule - The schedule was executed as expected
Construction Quality - Workmanship and quality were excellent
Communication - Excellent communication. Very kind and respectful
Problem Resolution - Very few problems on the project, but small adjustments were made and communicated very well
Employees & Subcontractors - Brent Fudge was the lead contractor for Legacy and he did an excellent job. I was almost sorry when the job was complete because I work from home and missed seeing him. The subcontractors were great, but Brent managed communication with them so it was seamless to me.
Areas Of Satisfaction - Legacy Builders exceed expectations in terms of professionalism, quality of work, and communication
Lead Source - I have done many projects with Legacy Builders and I have always been pleased with the quality of their work and professionalism. They are my 1st go to for any home remodeling project!
our experience with Legacy was everything we expected and more. We are extremely happy with the project results and already have recommended Legacy to others. Our kitchen is the centerpiece for the interior of our house. Guests are amazed by the space and we could not be happier.
Legacy is a great company with a super talented staff. Their sub contractors were also top notch. From design to completion, everything went exactly as they said it would. They communicated clearly and stayed on time and on budget. We love our new master bath and kitchen!
LBG did thorough and professional work from start to finish. They made sure we were satisfied with the outcome, and if we weren't happy with something, they did not hesitate to make it right.
I have had Legacy Builders for three major projects in my home over the last 10 years. Each one was handled professionally and to my complete satisfaction. Also, the work done has lasted and still looks great!
Legacy Builders Group was top notch professional from start to finish. We appreciated the openness of the whole process.
Professional & Organized - From start to finish, we knew what we were getting. They had a plan and they worked it.
Clean & Safe - Always! The sub contractors did a great job with their clean up and the Legacy Builders Group team ALWAYS cleaned up each day!
Employees & Subcontractors - The electricians we had were very professional and hardworking. The employees were very friendly and courteous to us.
Areas Of Satisfaction - They were respectful of our home and our space. The LBG guys were fabulous. The man who did our brick, I forget his name, went above and beyond to match our brick. The were courteous and always cleaned up. All of our questions were answered each time we had one.
While they are not the lowest priced offering, they stayed on budget, stayed on schedule, and the quality of the recommendations and construction were really good.
Areas Of Satisfaction - The change controls we requested were done in a timely manner and added great value
Areas Of Satisfaction - Legacy personal are top notch and now their trade. Their subcontractor for the concrete work was top notch(Midwest Stone Scapes) and very customer oriented.
Additional Comments - I will recommend Legacy to anyone interested in a major remodeling project
Legacy exceeded our expectations from start (design phase) to finish (project execution). They set clear and fair expectations on timing and budget and then followed through on both elements.
Schedule - Even when unforeseen (and uncontrollable by Legacy) circumstances arose they were able to exhibit agility and flexibility to help our project stay on track.
Construction Quality - Specifically the workmanship — every detail was accounted for and aligned to with us.
Communication - Very fast at responding which is always appreciated.
Clean & Safe - Family members remarked at how clean the work space and surrounding areas remained throughout the project.
Additional Comments - They are by far the easiest and best people to work with. we had other people to do things and they did better. we were very happy.
Additional Comments - Very professional in both design and execution.
From the beginning I could see the experience with the scope of the project we were proposing. Bill was always accessible and explained things in a clear manner. There cost estimate was right on target
Expertise - There were multiple subcontractors for our project and the expertise was clearly seen when after a new set of gutters and roofing were installed. The Legacy team was at our porch during a rainstorm and saw that the gutters and roofing were not functioning properly. They recontacted the roofing/gutter and had them correct the issue. It was that type of attention to detail that impressed me and was not the only example during several month project
Budget - Probably the most reassuring aspect of home remodel was that there weren't surprises or extras to make the budget burst
Communication - Bill and the team were easily accessibly by email and text and responsive to questions and queries
Lead Source - Friend in neighborhood who completed work on projects.
Additional Comments - I was so satisfied with the scope of the project and execution that I have not had hesitation recommending them. The porch project came out so well many neighbors have come to see it and one of them contacted Legacy about starting their own project
Areas Of Satisfaction - They were very professional, and great to stay on schedule. In the end, great quality work.
We have already recommended Legacy to several people and have no concerns about doing that.
Use Comments - I couldn’t believe that the Houzz reviews were all true. This is a company that actually sets a schedule and a budget and doesn’t waiver from it. Wonderful experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Legacy Builders Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys