From the very beginning of the process through the final walkthrough, Legacy was great! Communication, quality of work and attention to detail were beyond our expectations.

The company was very easy to work with. It was a one stop shop. All we needed to do was pick out our product selections and they took care of everything else. The project manager, Brent was very professional and coordinated the contractors very efficiently. He was readily available to us whenever we needed him.

Legacy did an absolutely wonderful job on our bathroom remodel. Although construction can certainly be disruptive to a household, they did everything they could to ensure that the adjoining space was protected and that the work area was cleaned up on a daily basis. The finished product is exceptional and the craftsmanship superb. Their process is very structured and every phase was seamless, beginning with the expert design service at the inception of the project. We have used Legacy in the past and would not hesitate to use them again, and we have already recommended their firm to neighbors who are considering construction work. And we loved working with a Montgomery based outfit!

I have done many projects with Legacy Builders and I have always been pleased with the quality of their work and professionalism. They are my 1st go to for any home remodeling project! And I would recommend the same to anyone considering a home improvement project.

Expertise

Expertise - Their expertise is amazing. They listen to what I want to do and make suggestions for things that I had not even considered or was aware of

Professional & Organized

Professional & Organized - Very professional. They document the timeline of the project and are very clear about what will be happening when.

Schedule

Schedule - The schedule was executed as expected

Construction Quality

Construction Quality - Workmanship and quality were excellent

Communication

Communication - Excellent communication. Very kind and respectful

Problem Resolution

Problem Resolution - Very few problems on the project, but small adjustments were made and communicated very well

Employees & Subcontractors

Employees & Subcontractors - Brent Fudge was the lead contractor for Legacy and he did an excellent job. I was almost sorry when the job was complete because I work from home and missed seeing him. The subcontractors were great, but Brent managed communication with them so it was seamless to me.

Areas Of Satisfaction

Areas Of Satisfaction - Legacy Builders exceed expectations in terms of professionalism, quality of work, and communication

Lead Source

Lead Source - I have done many projects with Legacy Builders and I have always been pleased with the quality of their work and professionalism. They are my 1st go to for any home remodeling project!

our experience with Legacy was everything we expected and more. We are extremely happy with the project results and already have recommended Legacy to others. Our kitchen is the centerpiece for the interior of our house. Guests are amazed by the space and we could not be happier.

Legacy is a great company with a super talented staff. Their sub contractors were also top notch. From design to completion, everything went exactly as they said it would. They communicated clearly and stayed on time and on budget. We love our new master bath and kitchen!

LBG did thorough and professional work from start to finish. They made sure we were satisfied with the outcome, and if we weren't happy with something, they did not hesitate to make it right.

I have had Legacy Builders for three major projects in my home over the last 10 years. Each one was handled professionally and to my complete satisfaction. Also, the work done has lasted and still looks great!

Legacy Builders Group was top notch professional from start to finish. We appreciated the openness of the whole process.

Professional & Organized

Professional & Organized - From start to finish, we knew what we were getting. They had a plan and they worked it.

Clean & Safe

Clean & Safe - Always! The sub contractors did a great job with their clean up and the Legacy Builders Group team ALWAYS cleaned up each day!

Employees & Subcontractors

Employees & Subcontractors - The electricians we had were very professional and hardworking. The employees were very friendly and courteous to us.

Areas Of Satisfaction

Areas Of Satisfaction - They were respectful of our home and our space. The LBG guys were fabulous. The man who did our brick, I forget his name, went above and beyond to match our brick. The were courteous and always cleaned up. All of our questions were answered each time we had one.

Legacy is great to deal with, all of their employees and contractors are hard working and respectful.

While they are not the lowest priced offering, they stayed on budget, stayed on schedule, and the quality of the recommendations and construction were really good.

Areas Of Satisfaction

Areas Of Satisfaction - The change controls we requested were done in a timely manner and added great value

Areas Of Satisfaction

Areas Of Satisfaction - Legacy personal are top notch and now their trade. Their subcontractor for the concrete work was top notch(Midwest Stone Scapes) and very customer oriented.

Additional Comments

Additional Comments - I will recommend Legacy to anyone interested in a major remodeling project

I have been telling everyone how great Legacy was to work with. I am still shocked that they finished our project a little bit early! Loving every minute in our new basement!

Legacy exceeded our expectations from start (design phase) to finish (project execution). They set clear and fair expectations on timing and budget and then followed through on both elements.

Schedule

Schedule - Even when unforeseen (and uncontrollable by Legacy) circumstances arose they were able to exhibit agility and flexibility to help our project stay on track.

Construction Quality

Construction Quality - Specifically the workmanship — every detail was accounted for and aligned to with us.

Communication

Communication - Very fast at responding which is always appreciated.

Clean & Safe

Clean & Safe - Family members remarked at how clean the work space and surrounding areas remained throughout the project.

Additional Comments

Additional Comments - They are by far the easiest and best people to work with. we had other people to do things and they did better. we were very happy.

Additional Comments

Additional Comments - Very professional in both design and execution.

From the beginning I could see the experience with the scope of the project we were proposing. Bill was always accessible and explained things in a clear manner. There cost estimate was right on target

Expertise

Expertise - There were multiple subcontractors for our project and the expertise was clearly seen when after a new set of gutters and roofing were installed. The Legacy team was at our porch during a rainstorm and saw that the gutters and roofing were not functioning properly. They recontacted the roofing/gutter and had them correct the issue. It was that type of attention to detail that impressed me and was not the only example during several month project

Budget

Budget - Probably the most reassuring aspect of home remodel was that there weren't surprises or extras to make the budget burst

Communication

Communication - Bill and the team were easily accessibly by email and text and responsive to questions and queries

Lead Source

Lead Source - Friend in neighborhood who completed work on projects.

Additional Comments

Additional Comments - I was so satisfied with the scope of the project and execution that I have not had hesitation recommending them. The porch project came out so well many neighbors have come to see it and one of them contacted Legacy about starting their own project

Areas Of Satisfaction

Areas Of Satisfaction - They were very professional, and great to stay on schedule. In the end, great quality work.

We have already recommended Legacy to several people and have no concerns about doing that.

Use Comments

Use Comments - I couldn’t believe that the Houzz reviews were all true. This is a company that actually sets a schedule and a budget and doesn’t waiver from it. Wonderful experience.

We have used Legacy Builders Group in the past and have recommended them to friends frequently.

Budget

Budget - When the pricing came above our budget, Legacy was great to help us shave some things off to get the pricing back where we wanted it.

Trust

Trust - Absolutely.

Punchlist

Punchlist - They are great to follow through.

Areas Of Satisfaction

Areas Of Satisfaction - Bruce did an amazing job as the project manager. He kept the job site clean and safe, communicated well, and paid attention to all the details. He was great to work with! With Legacy and Bruce running our project we were confident it would turn out well. They dot the i's and cross the t's. The bathroom looks great and we are enjoying it. The job was completed on time and on budget so thank you Legacy Builders Group!

Lead Source

Lead Source - We used them 6 years ago for a project and heard about them then from friends at school/parish All Saints. They came hightly recommended.

From start to finish, Legacy performed exceptionally well. The design and preliminary cost estimate of the extension, screened porch and patio were right on point (Bill Haussler). The on-site-manager was attentive to questions and comments, helped navigate the small area between the houses to get to the rear of our house for the construction and communicated effectively with status updates and observations (Kevin Haussler). Finally, the overall leader of the project was professional and demonstrated experience in working with our project (Chris Otte). We were extremely satisfied and would highly recommend Legacy.

Expertise

Expertise - During our first meeting, Legacy sought to understand our design ideas, furnished evidence of similar projects that they had completed and then executed the plans without issue. They easily navigated the HOA and building permit approval processes and kept us informed along the way. Legacy also performed some additional work that we requested that was outside the scope of the original project (including building an entertainment unit and staining sloped ceiling beams that spanned from 10 to 25 feet high). They accomplished each of these tasks with ease.

Professional & Organized

Professional & Organized - Legacy followed a project plan that was detailed and understandable. We were comfortable that Legacy "knew what they were doing."

Schedule

Schedule - Although delayed by some weather challenges, the schedule was acceptable. Legacy kept us informed and was sensitive to timing.

Budget

Budget - All the work was performed within the original budget and the approved additional out-of-scope work budget.

Construction Quality

Construction Quality - We are very satisfied with the quality of the build.

Communication

Communication - We were out-of-town during much of the construction. So effective communication by phone, test and email was important. Legacy executed well.

Problem Resolution

Problem Resolution - Early in the project, some roofing work yielded an overnight rain water leak while we were out-of-town. By 9 am the next morning, I had 3 messages from the on-site-manager and 1 message from the overall leader describing the issue and assuring us that the matter would be addressed and corrected. Legacy was quick to address the problem and repair the leak without charge. We knew they would fix and problem and were not concerned. All was resolved without issue.

Clean & Safe

Clean & Safe - Legacy installed plastic coverings and dividers to help control dust and dirt in the main sections of the house. They used carpet runners to help control foot traffic dirt and dust. We were comfortable with the effort.

Employees & Subcontractors

Employees & Subcontractors - All employees and subcontractors were professional and courteous. When dealing with a neighbor's request to keep off his yard, Legacy installed barrier tape and stakes to help maintain positive relationships with our neighbor.

Value

Value - We were satisfied with the work and cost of the project. The estimate was on point and we were not surprised by any cost.

Trust

Trust - Being out-of-town, earning our trust was important. From the start, we had confidence in Legacy's work and trusted them completely.

Punchlist

Punchlist - There were no significant punchlist items. All the work was done with exceptional care.

Areas Of Satisfaction

Areas Of Satisfaction - Legacy met or exceeded our expectations in all areas.

This was our first summer using our new deck and remodeled screened-in-porch. It's like a little piece of heaven. When I host events, I am proud to have guests in this space. We also have quiet dinners on the deck over-looking the woods. It's beautiful; It's my favorite space.

Areas For Improvement

Areas For Improvement - The project went very well and smoothly. They were very professional, and everything was done in a timely fashion.

Areas Of Satisfaction

Areas Of Satisfaction - What I was most happy about was not just the completed project, but that they gave me a schedule at the beginning and showed up every day. (It was an outside job, so if it rained, I discounted that.) People were here when they were supposed to be and worked hard all day.

Lead Source

Lead Source - They were working in the neighborhood. I saw their sign and talked to the owner of the house they were working on.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of the work, cleanliness, and professionalism

The quality of the work exceeded our expectations. Would absolutely use them again for future home remodeling projects and I have already recommended them to several people.

Clean

Clean - Cleaned all work areas at the end of every day. Put down protective coverings on floors, furniture, non-work areas to keep things clean and protect from damage.

Respectful

Respectful - Kept things clean and protected no -work areas. Coordinated with us on where to store equipment and materials during project. Made sure sub-contractors did the same.

Communication

Communication - Daily communication with project manager and through use of Buildertrend.

Quality Of Workmanship

Quality Of Workmanship - Quality of work exceeded expectations and high attention to detail was appreciated. Sub-contractors used also completed their work with a high level of quality and were willing to return to fix any problems. Legacy carefully checked everyone’s work and addressed any concerns.

Problem Resolution

Problem Resolution - Legacy addressed all our concerns and made sure sub-contractors did as well. Very flexible in making changes if needed.

Professional & Organized

Professional & Organized - Everyone was very professional at all levels of the project from design to contract, ordering materials, and completing the project.

Schedule

Schedule - Any changes were communicated and time was built into schedule for handling changes without pushing back final deadlines.

Value

Value - The expense of using Legacy versus hiring individual contractors ourselves was well worth it for having someone coordinate everything, assure quality work, and deal with issues that always pop up in remodeling projects.

Recognized Excellence

Recognized Excellence - Bruce Otte - Bruce managed our project on a daily basis and did a lot of the work not assigned to sub-contractors. He was friendly, easy to work with, sensitive to our concerns, kept the work areas clean, and completed his work with a high attention to detail and quality.

Areas For Improvement

Areas For Improvement - None - exceeded our expectations at every level of the job.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work, attention to detail, quality of work of sub-contractors that they used.

Design

Design - Very happy with the remodeling and improvements to our home.

Additional Comments

Additional Comments - I would recommend Legacy to anyone. They were professional at all levels of the project and met our expectations for our remodeling project. We will use them again next year for another project.