Legacy Builders Group

Areas Of Satisfaction

They met or exceeded my expectations with the quality of their work and having a zero punchlist at the end of the job.

Areas Of Satisfaction

Legacy does an excellent job of letting you know what will happen and when. The Buildertrend application is great. Legacy does a great job of communicating related to all aspects of the project.

Legacy Builders assists you all the way through the remodeling process with quality and care.

Legacy Builders, from start to finish, think of everything that needs to be anticipated when doing a large project of any kind. They use professional people. Their communication was always there. If I needed to find out something, I got an immediate call back. Using Builder's Trend was awesome because I always knew what was going on. Annie Miller was able to help me through making decisions on how things would coordinate with color and style and what would work and what wouldn't work. I really appreciated that aspect of it. Everything was just the highest quality that I have ever seen with any remodel that I have done! The plumber and carpenter were beyond outstanding! Everything was just done perfectly. I have really appreciated them!

Areas Of Satisfaction

I was extremely satisfied in the area of the plumbing, tile, and carpentry. The design process, which included Annie Miller and Bill Haussler The project manager, Kevin was always on it and knew what was coming. He kept the project going.

It was a really great experience. It was a great outcome. The process was really good. The finished product is awesome.

Areas Of Satisfaction

I was most satisfied with Legacy Builders Group because of the overall quality. They had every single detail accounted for and covered. They had a plan for every detail and even things we didn't think about.

Legacy was great to work with from start to finish. We are very pleased with the results. They are a quality group and would recommend them to anyone.

From my first meetings with Bill to discuss my project and design ideas, to the selection process with Brian, and the actual construction process with Bruce and Chris, the entire team at Legacy Builders Group were great to work with, and made my project headache free. They have outstanding attention to detail, are quick to follow up on any concerns or issues and stick to the schedule and budget set at the beginning of the project. I definitely recommend them and will use them for any other renovation projects.

Areas Of Satisfaction

I was so impressed by Bruce's attention to detail. I knew if it passed the "Bruce test", it was good and I didn't have to worry about it.The sub contractors they used were very professional and represented them very well.

Areas Of Satisfaction

Professional group to do business with, trustworthy and reliable. Matt R was a pleasure to work with and was excellent in managing the day to day process.

Areas Of Satisfaction

When putting on an addition you have people in and out of your home and it is important to trust those entering. We felt completely comfortable with people in our house . We also appreciated the communication throughout the process. It made the experience go so smooth! Also the finished project has been wonderful. They do amazing work!

Areas Of Satisfaction

I was most satisfied with Legacy Builders Group's employees, they are very confident and courteous and do a good job.

Legacy builders was hired to remodel our bathroom for an ageing in place requirement. The provided the most thorough and timely quote. They were very professional with excellent communication through out the entire process. The subs and vendors they use were always helpful and knowledgeable. The whole project was completed on time and in budget. Their estimates were right on. We would use them again.

Areas Of Satisfaction

I am satisfied that they raised issues quickly and explained them well, they made sure we resolved them fairly in all cases. Even in things they did not have to share with me. For example the drain in the basement, they shared their concern with me on that issue. Legacy Builders Group's craftsmanship and finish woodwork is some of the best I have ever seen.

We love our new master bath, especially the barrier-free shower design and frameless sliding door. It's beautiful. Legacy was professional, courteous, and timely. They were prompt to respond to questions, listened well to what we desired, and took pride in their quality craftsmanship.

Have already recommended Legacy to several friends/neighbors and they have been just as impressed. Will continue to do so.

Areas Of Satisfaction

One major thing we were worried about going into the project was the general inconvenience, particularly since my wife was pregnant and we have a toddler running around. The folks from Legacy couldn't have been more considerate in making sure the workplace was kept clean, and that our expectations were set in advance of any particular loud/dirty phase of the project.

Legacy Builders was courteous and professional throughout the duration of our project. They appropriately scoped the work and projected the costs. Our questions were always answered thoroughly and promptly. Changes in scope were seamlessly managed. Communication was superb. All employees and subcontractors were skilled and punctual. We were delighted with Legacy Builders and would not hesitate to call on their expertise again. We have recommended Legacy Builders to friends and family because we are sure they will not be disappointed. From past experience, we know that it is difficult to find such high quality contractors. Legacy Builders was an excellent choice for us.

Areas Of Satisfaction

We appreciate all of the advice that we received - for the project that we completed, as well as for the potential projects we may need to complete in the future. Legacy brought only the best subcontractors to our home, as well. The finished product is excellent, thanks to Legacy's professional knowledge as well as their forged relationships with other professionals in the business.

Areas Of Satisfaction

First and foremost the team at Legacy Builders Group is a pleasure to work with and we really enjoyed all of their company. We truly felt that every Legacy Builders Group employee wanted to do a great job, they communicated with us at every turn and we had the feeling that the finished project was as important to Legacy Builders Group as it was to us. We also were very happy with a few of the subcontractors that were on our job and we plan on using them in the future for their respective areas of expertise. We are so happy with the finished product and cannot believe how much it has transformed the way we live everyday. We would definitely recommend Legacy Builders Group to our friends and family for their renovation needs.

We worked with Legacy Builders Group to do a complete kitchen remodel which involved blowing out an interior wall in a house built in 1905. Our project had a lot of quirks in it and LBG was great at accommodating our design ideas and very specific kitchen needs. LBG was organized, professional, and tidy; we'd absolutely recommend them to anyone considering a major home renovation.

Areas Of Satisfaction

LBG was very responsive to our unique needs and vision for our kitchen project.

We were so pleased with our finished basement that we have recommended Legacy Builders Group to several friends and neighbors. They were very professional from start to finish and they did an amazing job!

Areas Of Satisfaction

The integrity of the people at Legacy Builders Group. Very trusting and willing to do whatever it took make sure we were happy with the finished project.

I highly recommend Legacy Builders Group as the BEST team in Cincinnati. You will love working with them.

Expertise

From the very first meeting we knew they would be able to handle our job and respect our preferences.

Professional & Organized

Legacy is the best home remodeling team we have ever worked with.

Construction Quality

This surpassed our expectations. We had one issue with our cabinetry but they worked with us until it was completed. Very pleased with their diligence to make things happen.

Communication

Kevin, Brian, David and Bruce communicated daily with us on what they would be doing and what would be happening over the next few days. This was extremely helpful as we have a very busy family with complicated schedules. We were able to plan our schedules accordingly.

Problem Resolution

Absolutely!!! We had an issue with our cabinetry. They went to bat for us with the cabinet company until they got it right.

Employees & Subcontractors

This is one of the most impressive things about Legacy. They were very courteous and cleaned up each day so our home could function in the evening.

Areas Of Satisfaction

Their cleanliness, the subcontractors they use, and the way they handled a difficult situation with grace while making sure our job was finished to both Legacy's and our standards.

I recommend them highly.

Very impressed with Legacy Builders. Always prompt, easy to work with and I felt very comfortable with workers in my home. They were always mindful of keeping my home clean during the renovation and cleaning up every night before they left.. Would definitely recommend them to anyone.

Lead Source

Legacy Builders were down the street renovating my neighbors townhouse. I stopped and talked with my neighbor -- they shared their experience and highly recommended them ........... Said if I was interested in renovating my bathroom, they would definitely recommend Legacy Builders.

The home remodel that Legacy completed for us was exemplary. Their communication was excellent and they and all their subcontractors were great to work with. We have already recommended Legacy Builders Group and will continue to do so.

Areas Of Satisfaction

Quality of workmanship and communication

Professional, reliable & worked within our budget.

Areas Of Satisfaction

I really liked the Builders Trend app that Legacy uses. It was easy to access when needed to check schedule, email & keep a running tab on the project

I wasn't sure how it would go having workmen I didn't know having access to and working in my house day after day, especially during times I knew I would have to be absent. However, Legacy's employees and the subcontractors that came onsite were very respectful and earned my trust. Our project impacted the kitchen and core of the house requiring me to be in close contact with the workers on a daily basis. It made things easier to have good people to coordinate with. They also listened to what we wanted and made suggestions that followed what we were saying. We wanted as much light as possible in our new space, and they suggested tall windows that we had not considered. The windows are in and are just what we wanted.

Areas Of Satisfaction

1.Legacy always listened to and responded to comments or questions we had throughout the whole project. While I felt very sure of the personal communication stream, I did not feel the communication via Builders trend served much purpose except to document agreements. It was not particularly useful to us as a real time communication tool.2. After project completion a heavy rainstorm produced some leaks in the roof. Legacy responded to the problem immediately and did a thorough investigation and fix. We have had no more problems since then. They stood by their work.

Great experience with the remodel of our master bathroom. Professional, true craftsmanship from beginning to end. We are loving our new space!

Areas Of Satisfaction

Attention to detail, integrity of all involved. Workmanship impeccable.