Reliable, responsive, and high quality workmanship
There is nothing they cannot fix. I have already recommended them to others.
Not chosen to do the job.
I have recommended them to many people already.
Can't recommend after waiting over 2 weeks for estimates that were never submitted.
The work L&C Fence did for us was excellent. Their workers were anxious to please, and they came when they said they would come. We had some special problems with our existing fence and they worked hard to communicate with us and to complete the job to our satisfaction. I would definitely recommend them!
I was not informed of the service fee of $90 and hourly rate of $60 until after the work had been done. I needed a new battery for my electric gate that they charged me $120 for,that also seems excessive. I used these guys because that installed my fence and gate originally. I doubt that I will use them again.
They demonstrated outstanding workmanship with a capacity to complete any customized job to near perfection.
Amazing service and vety professional work.
I have referred them already.
I didn't feel like there was a good communication between L & C Fence & Gate and employees. It felt like they weren't always aware of what was going on. One person wasn't mandating the whole project.
They did some good work but I had some problems with my system and asked them to come out and they charged me an arm and a leg. The arm of the gate came unwelded from where it pivoted and it has only been two years. The circuit board has also gone out.
I liked the work. They installed a new picket fence, and then they added a trellis to an existing fence. So they did both. I would grade the overall experience with an A. They could improve their customer service, in terms of scheduling, communication, things of that nature, but the work itself was incredible.
They installed a gate for me back in 1994. That was the best of services, and I still use them. I would recommend them highly. They put in a fence and a gate—it goes all the way around my property. It was excellent—nothing other than the wear and tear things that you have to redo, come back and repair, weather. That's all. Jon, who I think took over from his father, is an excellent person. I can't speak more highly of him.
I liked that I got a fence. They were extending an existing fence. It didn't go all the way around, and now it does. I'd give them an A.
When you have a problem, you can schedule with them, and they will show up when they say they will. I've had them install wood fences, metal fences, electronic gates—all of those. I'd give L&C Fence & Gate an A+.
The sales guy was really good. I had a new 25-foot gate installed, an automatic gate that opens and closes. I'd give them an A+.
They all seemed to be very personable and understanding of what needs to happen. They did a repair. I'd give them an A-. I think punctuality is where they slacked a little bit.
We've used them for twenty years, so I love that they're responsive. I love that when they didn't—if they could save me a call on coming out and a service charge, they've guided me on the phone how to fix my gate opener, which I think is unusual today and wonderful. They've always been very pleasant, so I would highly recommend them. They're A+. My daughter now lives in the house where I lived and when they call them, they say they know the address. They don't know me, but they know the address.
They did good workmanship, and the product was as promised. We were satisfied overall. They installed a new chain link fence. I'd give them an A.
They did very good work. They did what they said they were going to do for a certain date and for the quoted price. They did repair on a wrought iron gate and fence area. I'd give them an A+.
L&C Fence & Gate were great. They replaced a backyard fence for us. They were easy to work with. They showed up when they said they were going to show up. They listened to any concerns I had, and they took care of it. I'd give them an A.
I have a moving gate on the backside of my property into the alley, and they were responsible for the fence and the gate. I'm a realtor and I close about $5-6 million worth of property a year, and I deal with lots of fence companies. So the best is when they do what they say they're going to do at a reasonable price, and I don't have to worry about them showing up or doing it right. So they were great—A+.
They added a dog run, but they also put the fence on this property when we purchased it, so they did a great job with both fences. The customer service was really good. The workers were great. The guy who came out to actually give me the estimate and talk to me about my fencing options was great, very professional. I'd give them an A.
They repaired a chain link fence because a tree had fallen on it. They got there real quick and got it done—it was an emergency. Nice guys. I'd give them an A. I would recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of L & C Fence & Gate as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys