Clean

Clean - Very professional! Left extremely clean

Communication

Communication - Excellent communication throughout the entire job!

Quality Of Workmanship

Quality Of Workmanship - Excellent workmanship with phenomenal detail to finish work!!

Additional Comments

Additional Comments - Would hire again! Highly recommend!

Kotch's provided a high quality window and beautiful workmanship on the installation. The crew was a pleasure to have in my home, and Mike provided excellent communication and stopped by the job daily to make sure all was well. I am so happy that we chose Kotch's because we are 100% satisfied and would highly recommend them to anyone looking for a quality product and excellent workmanship and service.

Recognized Excellence

Recognized Excellence - Every last person I worked with was excellent. I wish all contractors operated this way.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was organized, friendly, timely, and the workmanship is beautiful.

Additional Comments

Additional Comments - Kotch's was not the cheapest estimate I received, but I will return my business to them when it's time to replace the rest of my home's windows.

Recognized Excellence

Recognized Excellence - yes Ryan and Connor.

From the sales phase to the installation and after, the experience with Kotch's was stellar. All companies should strive to provide this level of service and exemplary workmanship. Highly recommend Kotch's completely

Recognized Excellence

Recognized Excellence - Mike did an exceptional job explaining options and making sure our purchase was right for us. Ryan and Connor were excellent during installation, both in the workmanship and customer service

Our experience with Kotch's was very friendly and caring

Mike & his team were great, very friendly, no pressure selling, family operation, installation went very well

Very professinal, they went above and beyond.

We love our new windows, doors, and doorwall! The quality is so evident - quiet, less heat coming in, screens are better - we couldn't be more pleased. Installation was great. The installers were a great crew - thorough, as careful with our home as if it were theirs. Went above and beyond with taking care of us.

Communication

Communication - Excellent communication throughout the entire process - from order to installation and any follow-up.

Quality Of Materials

Quality Of Materials - We are thrilled with the windows, doorwall, front doors, exterior and interior trims. Mitered corners on trim are outstanding. Wish I could have all the trim in my home re-done to be as perfectly as these mitered trims are.

Quality Of Workmanship

Quality Of Workmanship - We are so happy to have used Kotch's for these windows, doorwall and doors. We are very particular about our choices and are so pleased with how they have improved the quality and look of our home.

Professional & Organized

Professional & Organized - Loved that the installation crew was an in-house crew who had experience working together. The team work was evident.

Value

Value - We looked at two other window companies prior to settling on Kotch's. We felt comfortable with this company right away and felt we were getting an honest deal from a local company, great product and not a bunch of baloney in sales. Kotch's came highly recommended from a friend, and we will continue to pass along the highest recommendation.

Recognized Excellence

Recognized Excellence - The entire team should be recognized for excellence! From order to install, we think everyone provided exceptional service and attention to our needs. This was a big deal for us, and while you may work with this everyday, you made us feel like it was a big deal for us, and that's important.

Areas Of Satisfaction

Areas Of Satisfaction - Answering all our questions at ordering was exceptional, installation was exceptional, service at installation was exceptional, follow-up has been exceptional.

10/10 would hire again. No hassle, wonderful experience.

I am extremely pleased with the results. Entire process from quoting to insulation was great. Mike is very knowledgeable about their products. Price is extremely great compared to some of the other quotes I received.

Areas Of Satisfaction

Areas Of Satisfaction - Windows are great and my new entry door is beautiful. I am extremely happy.

Areas Of Satisfaction

Areas Of Satisfaction - Very professional the door looks and works great. They let me know when they were done and asked me questions if any issues arose.

The crew showed up on time, did great work with attention to detail, explained everything along the way, and the slider matched the expectations I had from the sale.

Types of work

Types of work - Door replacement

Areas Of Satisfaction

Areas Of Satisfaction - Great workmanship, personable, professional and polite crew

Every phase of the project was handled professionally. Highly recommended.

Types of work

Types of work - Door wall replacement

Recognized Excellence

Recognized Excellence - We'd like to recognize Mike and the installation crew of Ryan, Lance and Josh. Mike is always personable and professional. He walked us thru the product lines in a "no pressure" way and helped us make an informed decision regarding our purchase. The crew was considerate of our home, went about their business quickly and carefully, took the time to answer all of our questions and did a great job on the installation. The combined effort of Mike and his crew made this a very smooth process from product selection through ordering, follow up and final installation.

Areas Of Satisfaction

Areas Of Satisfaction - In all areas. I have had windows replaced over 15 years ago from a different company at my previous home and they broke a lamp and didn't replace it and put awindow in crooked. It took half a dozen return trips to get it fixed, Kotch's did a very professional job and I highly reccommend them to anyone.

Additional Comments

Additional Comments - This company is a very prefessional and courteous group of people to have at your home.

Conscience,Considerate

The ProVia Doors we purchased look amazing and have received many compliments on how nice they look. Mike and his team are fantastic!

The installers had a lot of experience and were able to install the new windows into our 100 plus year old — uneven home.

Areas Of Satisfaction

Areas Of Satisfaction - Trim job was very well done.

Great windows, great price, great install. You won’t be disappointed.

Recognized Excellence

Recognized Excellence - Ryan and Lance did a great job with the installation.

Additional Comments

Additional Comments - I would recommend them and will have them back in the future.

Recognized Excellence

Recognized Excellence - The guys that came to my house and did the windows was amazing. They really thought things through and communicated with me through the entire process.

Areas Of Satisfaction

Areas Of Satisfaction - They really did everything they could to get it done and as efficiently as possible.

Additional Comments

Additional Comments - Great company and would use them again.

Kotch's Windows - N - More did such a nice job.

Recognized Excellence

Recognized Excellence - Ryan and Lance did a great job.

Kotch's Windows was very professional and thorough during each step. They are all around fair.

Recognized Excellence

Recognized Excellence - Everyone was all great.

We were satisfied with everything they did from beginning to end. From their work to the way they cleaned up, they're really meticulous and friendly. I just can't say enough good things about them.

Recognized Excellence

Recognized Excellence - I would like to recognize the family. The father is the owner. His oldest and youngest son did the job. They were very respectful, they took their shoes off and vacuumed every room. I'm recommending them to everyone I know

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Additional Comments

Additional Comments - My neighbors had Hampton Windows and they had nothing but trouble so I'm glad I used Kotch's.

Mike and his crew; Ryan, Chris and Clint were great to work with. Absolutely could not be happier. No offense for cheaper alternatives, but spend the extra money and get more than that back in value and quality. My new doors are only as good as the installation process and it was spot on. Good job Kotch's Windows-N-More.

Recognized Excellence

Recognized Excellence - The owner of Kotch's Windows-N-More, Mike, was great. The crew that came out and installed the doors, Ryan; Chris; and Clint, was great.

Areas Of Satisfaction

Areas Of Satisfaction - Kotch's Window-N-More exceeded all of my expectations.

Additional Comments

Additional Comments - If anybody is planning on getting new doors installed, I would highly recommend Kotch's Windows-N-More!