Highly recommend Kotch's Windows-N- More for your needs!!! I am planning on using them again on my next entry door in the near future. A high quality company using high quality products!!
Recognized Excellence - I would like to recognize the three workers and the owner for their exceptional service.
Areas Of Satisfaction - The friendliness met and exceeded my expectations.
I would highly recommend this company. The quality of work was excellent, everyone was very friendly and the new windows look great!
They did excellent work.
Recognized Excellence - They were all great.
Areas Of Satisfaction - They exceeded my expectations in all areas.
As of late, many companies we have hired have been lacking the professionalism and quality that we expect. Not with Kotch’s. Everything about the window buying experience has been excellent from top to bottom. Mike, his sons, and the rest of the Kotch’s crew exceeded our expectations and delivered top notch work. We cannot recommend Kotch’s enough, and will definitely be using them again for our future window and door needs!
Clean - Spotless. The crew used drop cloths and had shop vacuums at the ready during the construction
Quality Of Materials - Great product!
Quality Of Workmanship - The install crew knew exactly what to do and were particular with their process
Value - This family run and operated business is fair and professional-very good value and superior product
100% recommend - they will be my first call for any other window or door improvements. The installation crew did a great job - very clean and efficient installation. The windows look great and the trim work inside and outside matches perfectly. Would absolutely recommend them for any project.
Clean - The installation crew completely cleaned up - no trace of debris or dirt.
Communication - Everything that was promised was delivered
Recognized Excellence - Kotch's exceeded my expectations - Mike was fair and honest and his crew did a great job all around.
Additional Comments - 100% recommend - they will be my first call for any other window or door improvements
They were an excellent group to work with, with quality installation and quality products.
Recognized Excellence - They all were excellent. Mike, the owner, was great to work with in getting prices and a quote, and his installers were great to work with as well; they were all excellent.
Additional Comments - I highly recommend this company; they are great to work with, and I am very satisfied with the job they did at my home.
Recognized Excellence - I can't thank Mike, Ryan, and the rest of the team enough for their service. They were extremely flexible with timing to accommodate my remodel project timeline and got all of my windows installed quickly once the time was right. Their attention to detail and cleanliness is on par with my own and they executed everything flawlessly.
Areas Of Satisfaction - Cleanliness, organization, flexibility, and attention to detail.
Additional Comments - After getting absolute sticker shock with a larger window company I contacted Kotch's and from the beginning it was the exact experience I was hoping to have. They treat you like family and attentively listen to what you are trying to accomplish. Mike took the time to detail the pros and cons of his products using demonstrations so you can understand what you are investing in. Once on site, the team was extremely clean and organized during the entire duration of the job. They made this investment feel like a no-brainer and helped my remodel project reach yet another level. Cannot thank the entire team at Kotch's enough for their service.
Quality Of Materials - Beautiful statement of a door. We are soooo happy we went with Kotch’s a great family business.
Quality Of Workmanship - They worked well together and were happy to do the job. I’m beyond satisfied with the company and workmanship of its employees.
Recognized Excellence - Mike gave us advice when we were unsure of what to choose we followed his recommendation and are completely satisfied. All of the guys who came to install were great as well they’re a family company and we love that about them. They worked so well together. Thank you so so much!
Areas Of Satisfaction - Definitely was blown away when I saw the final finished install. So happy to have it done it’s absolutely beautiful and everything that Kotch’s said it would be.
Mikes crew were professional, efficient, courteous and neat.
Quality Of Materials - Doors look fantastic!
Quality Of Workmanship - Doors look a function flawlessly.
Yes, I would definitely recommend Kotch's Windows - N - More.
Recognized Excellence - Mike Kotch was thorough, knowledgeable, and very customer-oriented. I would like to recognize him for his exceptional service.
Areas Of Satisfaction - Their knowledge and expertise exceeded my expectations.
This will supplement my Aug. 13, 2022 review. Our Sunrise windows carefully installed by Kotch's just got the Winter Blast test with temperatures below zero and sustained (for days) winds over 40 mph straight at them. Fabulous! The cold corner of our kitchen is no more!
The 18 Sunrise v-class windows and patio door look great. The installation was quick finishing the day before a bitter cold winter storm. The installers were awesome, laying floor runners before and vacuuming after every day. Very knowledgeable and friendly, and they took great pride in their workmanship.
Quality Of Materials - Extremely please with the v-class windows
Value - Very pleased with the results
Recognized Excellence - Mike - owner - great guy - Ryan/Conner/Lance fantastic installation team. Thanks
Recognized Excellence - Lance & Conner were a pleasure to work with. Their craftsmanship on the trim work, windows, and storm door was money well spent. They kept us in the loop during our project and were professional throughout the job.
Areas Of Satisfaction - We were extremely satisfied with all areas on our project. Our expectations were met/ exceeded.
Additional Comments - You've gained customers for life. We will never consider doing business with anyone else, and will be recommending you to all of our family and friends within your service area. Thank you for a great and seamless experience!
They went above and beyond what was actually necessary and required for the workmanship, quality, and design. The quality of the materials is topnotch. The workmanship is superior.
Recognized Excellence - I would like to recognize everyone I dealt with on the job for their exceptional service.
Areas Of Satisfaction - The quality and workmanship exceeded my expectations.
Safe - They cleaned up as they were moving along. It was great for my family and dogs
The entire team was exceptional to work with. Honest people, great product and spectacular attention to detail. Would definitely have them back for other work and would not hesitate to recommend.
Great to be able to hire someone and trust that everything will get done the right way
Additional Comments - In my 40 years as a home owner I have dealt with 3 different window companies. I have gotten quotes from several others. With Kotch’s I never felt pressured. They were friendly, efficient and honestly did what they had promised in the time frame they said they would. The quality of the doors is outstanding. I will recommend them with no hesitation.
Recognized Excellence - All who I had contact with were professional and competent at the job they performed.
Areas Of Satisfaction - The product is absolutely beautiful as well as the installation of our doors. We live in a house build around the turn of the century. The doors were a challenge that Ryan and Jim did very well. They worked until it was completely installed. (There were other steps that had to be taken because of the age of the house.) An installer without their years of experience would have had trouble.
Additional Comments - The experience was very good! I would recommend Kotch's Windows to anyone. When my neighbors saw their truck in our drive they commented that Kotch's had done work for them as well and were very satisfied.
Kotch's Windows - N - More were fabulous to work. Their customer service is the best that I have ever experienced.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They met/exceeded all of my expectations.
Their work was exceptional. They were friendly, communication, and timing was great. The quality of my doors is wonderful.
Areas Of Satisfaction - Their work was exceptional
Mike Kotch and his family team put 24 windows of various sizes plus a picture window and a sliding door in our house. It was a delightful experience all the way, done on time as promised. I have gone over each window very carefully. The finished product is superior and the quality of the workmanship and installation is beyond anything one might expect.
Putting the great product aside for a moment, the real beauty of doing business with the Kotch family is that they are small, local, competent and trustworthy. No pressure – just good advice. Their installers (two of Mike’s sons and a friend) have been at this quite a while. They know what they are doing and they take the time to do it right.
I am a very skeptical guy. We considered various alternatives including the big operations, the famous names, talked to customers and looked at a number of installations. Kotch’s customers uniformly loved the people and the product. Mike and his crew have made a believer of me. My wife adds that it was nice to get to know this family.
Recognized Excellence - Mike, Ryan, Lance, Connor -- you can't leave anyone out. The whole team is exceptional
Additional Comments - Like Barb says, it was nice to get to know the family.
Types of work - Door replacement
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kotch's Windows - N - More as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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