I would recommend Kotch's Windows and More to anyone that would ask.

Communication

Communication - During the initial discussion of what Kotch's Windows and More had to offer and during the ordering process, Mike Kotch answered all our questions and we never felt pressured to order one type of window over another. There were no sales pressures. During the ordering process, Mike priced out the three different window models and let us choose which one we preferred. During installation, Mike called me on multiple days to see if I was happy with the installation process.

Professional & Organized

Professional & Organized - The correct windows and door ordered were ready to be installed when they arrived at our house. There were no surprises of a mis-sized or damaged windows. The installers took their time and were always polite and considerate when they were at the house.

Value

Value - We feel that the windows and quality of installation was well worth the cost.

Areas Of Satisfaction

Areas Of Satisfaction - There were no high pressure sales tactics. During installation, they were very congenial and respectful while they were at the house, and always left the work areas clean at the end of the day.

Outstanding quality and workmanship. Friendly work crew.

Schedule

Schedule - Mine was a smaller job that most other companies did not want to do. Kotch's still did the job and fit me into their schedule.

Recognized Excellence

Recognized Excellence - Conner and the Kotch sons. All friendly and professional.

I recommended Koch's to Katie Isenberg for a door replacement.

Areas Of Satisfaction

Areas Of Satisfaction - One of the 3 door replaced had to go into the not so square opening the boys pointed out the problem and they were able to square it up allowing the door to swing freely.

Additional Comments

Additional Comments - I would not have any trouble using their services in the future.

Areas Of Satisfaction

Areas Of Satisfaction - My windows were old, the new windows made a world of difference! I am extremely happy with the quality and look of my new windows and the costumer service is excellent!

Recognized Excellence

Recognized Excellence - The whole crew they were all friendly. Took the time to talk to you and answered any questions I had.

Areas For Improvement

Areas For Improvement - Nothing

Areas Of Satisfaction

Areas Of Satisfaction - The windows are great but the front door is amazing. So glad he talked us into getting a provia door.

Additional Comments

Additional Comments - It’s amazing that my kid’s love the windows and can open them with ease. Don’t think many kid’s these day’s care about anything but a phone lol but they love there new windows.

Excellent service, excellent product, excellent installation!

Recognized Excellence

Recognized Excellence - The whole team was great!

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations on everything!

The installation team did an excellent job, keeping us informed on the progress. Cleaned up when completed. Mike guided us to choose a door that enhanced out space…

Recognized Excellence

Recognized Excellence - The installers were great, kept us informed on the progress. Cleaned up. Good guys!

Additional Comments

Additional Comments - Recommend them to everyone I know

Areas Of Satisfaction

Areas Of Satisfaction - The crew really had some unusual obstacles during our install and definitely saw that each of these concerns was addressed properly so that it would not compromise the products they were installing or the finished look.

We found the company very easy to deal with. They got 11 windows,3 doors, sliding glass door and a screen door done in 2 days. They have a good group of guys in their work crew.

Additional Comments

Additional Comments - It's worth your time to talk to them if you need windows or doors.

Outstanding company to work with.

Recognized Excellence

Recognized Excellence - The entire crew did an outstanding job!

We were thrilled with the Sunrise product line, as it closely matched the oak trim that is throughout our home. This is a family owned and operated business, and we dealt with the owner, Mike Kotch, throughout the entire process. The installation crew is from Kotch's, and not subcontractors, which added to the professionalism of the installation. The entire installation crew was there when promised, worked steadily, were polite, and did an outstanding job. They were respectful of us and our home, and everything was completed as promised. We highly recommend Kotch's, and will have them back for additional improvements.

Recognized Excellence

Recognized Excellence - The installation crew was Lance, Conner, Mike, and Josh. They are all talented and hard working. It would be difficult to recognize any single person from this great group of guys, so I would have to say I appreciate all of them.

Mike Kotch was honest about the lead time necessary for this job from the very beginning. It has been worth the wait. Quality products at reasonable prices. Quality and care from the installation crew. Thanks to Kotch’s Windows and More.

From start to finish the crew cared about the work they did! They cared about my comfort during installation. This is one of the BEST companies I have ever worked with!

Recognized Excellence

Recognized Excellence - The entire installation crew

Kotch's Windows-N- More did an amazing job. Very pleased.

Additional Comments

Additional Comments - Would highly recommend them

Clean

Clean - Very professional! Left extremely clean

Kotch's provided a high quality window and beautiful workmanship on the installation. The crew was a pleasure to have in my home, and Mike provided excellent communication and stopped by the job daily to make sure all was well. I am so happy that we chose Kotch's because we are 100% satisfied and would highly recommend them to anyone looking for a quality product and excellent workmanship and service.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was organized, friendly, timely, and the workmanship is beautiful.

Additional Comments

Additional Comments - Kotch's was not the cheapest estimate I received, but I will return my business to them when it's time to replace the rest of my home's windows.

Recognized Excellence

Recognized Excellence - yes Ryan and Connor.

From the sales phase to the installation and after, the experience with Kotch's was stellar. All companies should strive to provide this level of service and exemplary workmanship. Highly recommend Kotch's completely

Recognized Excellence

Recognized Excellence - Mike did an exceptional job explaining options and making sure our purchase was right for us. Ryan and Connor were excellent during installation, both in the workmanship and customer service

Our experience with Kotch's was very friendly and caring

Mike & his team were great, very friendly, no pressure selling, family operation, installation went very well

Very professinal, they went above and beyond.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

We love our new windows, doors, and doorwall! The quality is so evident - quiet, less heat coming in, screens are better - we couldn't be more pleased. Installation was great. The installers were a great crew - thorough, as careful with our home as if it were theirs. Went above and beyond with taking care of us.

Communication

Communication - Excellent communication throughout the entire process - from order to installation and any follow-up.

Quality Of Materials

Quality Of Materials - We are thrilled with the windows, doorwall, front doors, exterior and interior trims. Mitered corners on trim are outstanding. Wish I could have all the trim in my home re-done to be as perfectly as these mitered trims are.

Quality Of Workmanship

Quality Of Workmanship - We are so happy to have used Kotch's for these windows, doorwall and doors. We are very particular about our choices and are so pleased with how they have improved the quality and look of our home.

Professional & Organized

Professional & Organized - Loved that the installation crew was an in-house crew who had experience working together. The team work was evident.

Value

Value - We looked at two other window companies prior to settling on Kotch's. We felt comfortable with this company right away and felt we were getting an honest deal from a local company, great product and not a bunch of baloney in sales. Kotch's came highly recommended from a friend, and we will continue to pass along the highest recommendation.

Recognized Excellence

Recognized Excellence - The entire team should be recognized for excellence! From order to install, we think everyone provided exceptional service and attention to our needs. This was a big deal for us, and while you may work with this everyday, you made us feel like it was a big deal for us, and that's important.

Areas Of Satisfaction

Areas Of Satisfaction - Answering all our questions at ordering was exceptional, installation was exceptional, service at installation was exceptional, follow-up has been exceptional.

10/10 would hire again. No hassle, wonderful experience.

I am extremely pleased with the results. Entire process from quoting to insulation was great. Mike is very knowledgeable about their products. Price is extremely great compared to some of the other quotes I received.

Areas Of Satisfaction

Areas Of Satisfaction - Windows are great and my new entry door is beautiful. I am extremely happy.

Areas Of Satisfaction

Areas Of Satisfaction - Very professional the door looks and works great. They let me know when they were done and asked me questions if any issues arose.