Mikes crew were professional, efficient, courteous and neat.

Yes, I would definitely recommend Kotch's Windows - N - More.

Recognized Excellence

Recognized Excellence - Mike Kotch was thorough, knowledgeable, and very customer-oriented. I would like to recognize him for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Their knowledge and expertise exceeded my expectations.

This will supplement my Aug. 13, 2022 review. Our Sunrise windows carefully installed by Kotch's just got the Winter Blast test with temperatures below zero and sustained (for days) winds over 40 mph straight at them. Fabulous! The cold corner of our kitchen is no more!

The 18 Sunrise v-class windows and patio door look great. The installation was quick finishing the day before a bitter cold winter storm. The installers were awesome, laying floor runners before and vacuuming after every day. Very knowledgeable and friendly, and they took great pride in their workmanship.

Quality Of Materials

Quality Of Materials - Extremely please with the v-class windows

Value

Value - Very pleased with the results

Recognized Excellence

Recognized Excellence - Mike - owner - great guy - Ryan/Conner/Lance fantastic installation team. Thanks

Recognized Excellence

Recognized Excellence - Lance & Conner were a pleasure to work with. Their craftsmanship on the trim work, windows, and storm door was money well spent. They kept us in the loop during our project and were professional throughout the job.

Areas Of Satisfaction

Areas Of Satisfaction - We were extremely satisfied with all areas on our project. Our expectations were met/ exceeded.

Additional Comments

Additional Comments - You've gained customers for life. We will never consider doing business with anyone else, and will be recommending you to all of our family and friends within your service area. Thank you for a great and seamless experience!

They went above and beyond what was actually necessary and required for the workmanship, quality, and design. The quality of the materials is topnotch. The workmanship is superior.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone I dealt with on the job for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - The quality and workmanship exceeded my expectations.

Safe

Safe - They cleaned up as they were moving along. It was great for my family and dogs

The entire team was exceptional to work with. Honest people, great product and spectacular attention to detail. Would definitely have them back for other work and would not hesitate to recommend.

Great to be able to hire someone and trust that everything will get done the right way

Additional Comments

Additional Comments - In my 40 years as a home owner I have dealt with 3 different window companies. I have gotten quotes from several others. With Kotch’s I never felt pressured. They were friendly, efficient and honestly did what they had promised in the time frame they said they would. The quality of the doors is outstanding. I will recommend them with no hesitation.

Recognized Excellence

Recognized Excellence - All who I had contact with were professional and competent at the job they performed.

Areas Of Satisfaction

Areas Of Satisfaction - The product is absolutely beautiful as well as the installation of our doors. We live in a house build around the turn of the century. The doors were a challenge that Ryan and Jim did very well. They worked until it was completely installed. (There were other steps that had to be taken because of the age of the house.) An installer without their years of experience would have had trouble.

Additional Comments

Additional Comments - The experience was very good! I would recommend Kotch's Windows to anyone. When my neighbors saw their truck in our drive they commented that Kotch's had done work for them as well and were very satisfied.

Kotch's Windows - N - More were fabulous to work. Their customer service is the best that I have ever experienced.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met/exceeded all of my expectations.

Their work was exceptional. They were friendly, communication, and timing was great. The quality of my doors is wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - Their work was exceptional

Mike Kotch and his family team put 24 windows of various sizes plus a picture window and a sliding door in our house. It was a delightful experience all the way, done on time as promised. I have gone over each window very carefully. The finished product is superior and the quality of the workmanship and installation is beyond anything one might expect.

Putting the great product aside for a moment, the real beauty of doing business with the Kotch family is that they are small, local, competent and trustworthy. No pressure – just good advice. Their installers (two of Mike’s sons and a friend) have been at this quite a while. They know what they are doing and they take the time to do it right.

I am a very skeptical guy. We considered various alternatives including the big operations, the famous names, talked to customers and looked at a number of installations. Kotch’s customers uniformly loved the people and the product. Mike and his crew have made a believer of me. My wife adds that it was nice to get to know this family.

Recognized Excellence

Recognized Excellence - Mike, Ryan, Lance, Connor -- you can't leave anyone out. The whole team is exceptional

Additional Comments

Additional Comments - Like Barb says, it was nice to get to know the family.

Types of work

Types of work - Door replacement

We really liked working with Kotch Window, very personable, professional and family operated business.

Recognized Excellence

Recognized Excellence - We liked the fact it is a family business, from Mike the owner to both sons Ryan and Lance who installed the window. We have to give a thank you to everyone including Connor who was also on the project. I work from home and it went extremely smooth!

Everyone was professional and friendly! They did a great job and even cleaned up before they left.

Types of work

Types of work - My windows look great!

Communication

Communication - Mike was great to work with. Everyone was knowledgeable, professional and friendly.

I would recommend Kotch's Windows and More to anyone that would ask.

Communication

Communication - During the initial discussion of what Kotch's Windows and More had to offer and during the ordering process, Mike Kotch answered all our questions and we never felt pressured to order one type of window over another. There were no sales pressures. During the ordering process, Mike priced out the three different window models and let us choose which one we preferred. During installation, Mike called me on multiple days to see if I was happy with the installation process.

Professional & Organized

Professional & Organized - The correct windows and door ordered were ready to be installed when they arrived at our house. There were no surprises of a mis-sized or damaged windows. The installers took their time and were always polite and considerate when they were at the house.

Value

Value - We feel that the windows and quality of installation was well worth the cost.

Areas Of Satisfaction

Areas Of Satisfaction - There were no high pressure sales tactics. During installation, they were very congenial and respectful while they were at the house, and always left the work areas clean at the end of the day.

Outstanding quality and workmanship. Friendly work crew.

Schedule

Schedule - Mine was a smaller job that most other companies did not want to do. Kotch's still did the job and fit me into their schedule.

Recognized Excellence

Recognized Excellence - Conner and the Kotch sons. All friendly and professional.

I recommended Koch's to Katie Isenberg for a door replacement.

Areas Of Satisfaction

Areas Of Satisfaction - One of the 3 door replaced had to go into the not so square opening the boys pointed out the problem and they were able to square it up allowing the door to swing freely.

Additional Comments

Additional Comments - I would not have any trouble using their services in the future.

Areas Of Satisfaction

Areas Of Satisfaction - My windows were old, the new windows made a world of difference! I am extremely happy with the quality and look of my new windows and the costumer service is excellent!

Recognized Excellence

Recognized Excellence - The whole crew they were all friendly. Took the time to talk to you and answered any questions I had.

Areas For Improvement

Areas For Improvement - Nothing

Areas Of Satisfaction

Areas Of Satisfaction - The windows are great but the front door is amazing. So glad he talked us into getting a provia door.

Additional Comments

Additional Comments - It’s amazing that my kid’s love the windows and can open them with ease. Don’t think many kid’s these day’s care about anything but a phone lol but they love there new windows.

Excellent service, excellent product, excellent installation!

Recognized Excellence

Recognized Excellence - The whole team was great!

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations on everything!

The installation team did an excellent job, keeping us informed on the progress. Cleaned up when completed. Mike guided us to choose a door that enhanced out space…

Recognized Excellence

Recognized Excellence - The installers were great, kept us informed on the progress. Cleaned up. Good guys!

Additional Comments

Additional Comments - Recommend them to everyone I know

Areas Of Satisfaction

Areas Of Satisfaction - The crew really had some unusual obstacles during our install and definitely saw that each of these concerns was addressed properly so that it would not compromise the products they were installing or the finished look.

We found the company very easy to deal with. They got 11 windows,3 doors, sliding glass door and a screen door done in 2 days. They have a good group of guys in their work crew.

Additional Comments

Additional Comments - It's worth your time to talk to them if you need windows or doors.