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GuildQuality surveys
Customer satisfaction
Of 547 customers surveyed, 369 respondedReviews 53
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Recent reviews
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - The staff is friendly and professional. They were easy to work with and I love my new home. The details that came as a standard are far above what other builders in my area offer. Also working with the designer in the design studio was so enjoyable. This is a stressful process but Becca was confident and so helpful in assisting us. I was very pleased with her.
Additional Comments
Additional Comments - Jerry and Marcy have also been wonderful to work with. My prior buildibg experience was so different, Konter homes really takes the time to connect with customers and make there wants and needs important. Great company. I would build with them again.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - The price, the quality of the home, and the communication. Konter homes are very competitive with their price per square foot compared with other local builders. We are very pleased with the quality of materials used and the workmanship that went into the house. The few times there was an issue, it was the builder bringing it to our attention for an immediate resolution. Never any surprises with the company.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - The design process went well. We loved picking out everything.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - Budget planning, realistic expectations for costs, timeliness, quality/workmanship, professionalism of subs
Additional Comments
Additional Comments - THANK YOU THANK YOU THANK YOU!
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied in that the house is nice.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their superintendent, Steve. He was very helpful and open. He focused on making sure he was building a home that was up to his and our standards.
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - Our home was ready for us to move in on time and thy are always easy to reach in case we need/needed anything.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - Everything really. They were excellent.
Additional Comments
Additional Comments - They're great. The whole process was easy.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with selection process with Becca. The level of detail and variety of products that we were able to chose from to truly make our dream home custom. Becca did an amazing job telling us what would go/not go together.
Customer in Pooler, GA
Areas For Improvement
Areas For Improvement - None. I have never had a house built before but my husband did and it was much bigger than the one that we built. He said that he had way fewer issues with this build than his previous he is very happy with the company and this home.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the schedule because they stuck to it perfectly. I would also have to say the quality because it was superb.
Additional Comments
Additional Comments - I would like to compliment Jerry and Marci who are extremely professional. Marci is a joy to work with. Our realtor Suzanne was great and did her job. Tyler , who was just learning about the job, went above and beyond.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - Timeliness and communication.
Customer in Savannah, GA
Areas Of Satisfaction
Areas Of Satisfaction - Upon purchasing our first home, I was interested in new construction. I had done a lot of searching online and visited different companies in the area. I'm not sure if it was because the competitors in the area all had established neighborhoods and were not desperate for our business, but the customer service was lacking. I received the feeling of indifference. It did not matter to them whether I chose to build with them or not. The day I had my appointment with Konter Quality Homes, I was blown away by the level of customer service I received in comparison to their competitors. Mark Konter was very professional and took the time to sit with us and welcome us to Savannah, He explain the area, the neighborhood, the history of the company etc etc. Konter Homes was also able to build the home faster and offer a better price than any other builder in the area. I also appreciated that Konter Homes presented the choice of individual upgrades, rather than a packaged upgrade selection.
Customer in Pooler, GA
Recommend Builder
Recommend Builder - I have recommended Konter Quality Homes to a friend multiple times.
Areas Of Satisfaction
Areas Of Satisfaction - I appreciate the customer service, and the one on one attention they give to their customers. They are all knowledgeable, helpful, and willing to find the answers you need.
Customer in Guyton, GA
Areas Of Satisfaction
Areas Of Satisfaction - Customer serivce and the "family feel" personal relationship we got from the owners of the company.
Lead Source
Lead Source - Accidently called the wrong builder....turns out they were the RIGHT builder for us!
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - The attention to detail was outstanding
Customer in Pooler, GA
Professional & Organized
Professional & Organized - We bought our house from Hawaii. I'm active duty military, and we were able to organize the whole thing via emails and phone calls. My wife flew to Savannah for one weekend to see the house and that was it. It was very well done.
Recommend Builder
Recommend Builder - Absolutely, without a doubt.
Areas Of Satisfaction
Areas Of Satisfaction - Their correspondence is absolutely remarkable. If you had told my parents I could buy a house in Georgia while I was living in Hawaii, they would have called you a liar.
Customer in Guyton, GA
Areas Of Satisfaction
Areas Of Satisfaction - Their response time was excellent.
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - The whole process was smooth. We were contantly kept in touch with, they kept us in the know, they picked a great lawyer. I think every builder should be like Konter.
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - We got a good deal on the house. Also, the amount of time it took to build was right on schedule.
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the overall quality of the house and how quickly it was built.
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - My wife and I were very satisfied with the selections they have for the interior of our home, the quality is of good standard
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - They stuck to whatever agreement we had. The time and the whole business.
Additional Comments
Additional Comments - Everything went well.
Customer in Savanah, GA
Areas Of Satisfaction
Areas Of Satisfaction - The customer service. I had to use it one time. She was quick with getting the problem resolved.
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - The staff was very friendly and handled my closing in a very efficient manner.
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - Alicia was a dream to work with. She was excited for me and with me every step of the way. She went above and beyond the call of duty. She is an asset to KontertHomes.
Additional Comments
Additional Comments - Thanks to all. You made the process painless. I love my new home!!!!
Customer in Pooler, GA
Areas Of Satisfaction
Areas Of Satisfaction - The expertise he has on his crew is wonderful. I have never seen such service in my life. They are excellent.
Additional Comments
Additional Comments - We have had four houses built in the years that we've been married, and Konter is the best. I would recommend them to anybody.
Customer in Tybee Island, GA
Areas Of Satisfaction
Areas Of Satisfaction - The whole thing went pretty well. They were very professional and they knew what they were doing, they built a fine home.
Lead Source
Lead Source - I have been going to Savannah for 40 years and I knew they were a big reality company. I was checking online for builders and saw some of their homes. When I called for the initial interview they were very professional and courteous. We went to the office and saw that they were indeed a reputable company. They had what we were looking for.
Customer in Savannah, GA
Additional Comments
Additional Comments - Dear Mr. & Mrs. Konter, We would like to thank you for everything that you have done for us. It has been an extreme pleasure to do business with Konter Homes and all of the personnel that we have dealt with. Every need has been met with kindess, professionalism and efficiency. We love our new home. The quality and workmanship has been above standard. Your employees have done a spectacular job. Thank you very much for making our experience with Konter Homes something that we can pass along to all of our friends and others that we know who may be looking for a great and caring company who has gone out of their way to make the transition to our new home such a success. Cordially, Robert & Denise Pancoast 20 Waterstone Circle Savannah, Ga. 31405
Customer in Pooler, GA
Additional Comments
Additional Comments - I think their customer service is wonderful, and they take care of things in a very timely manner. We have built several homes and this one is the best built, and was the easiest experience.
Customer in Pooler, GA
Additional Comments
Additional Comments - Tell Marci hello. They did everything the way I wanted. Even when I gave them my money, it was cool. He's really a professional.
Customer in Pooler, GA
Additional Comments
Additional Comments - I'm very happy with my home.
Customer in Pooler, GA
Additional Comments
Additional Comments - They get a five out of four on everything! I love Konter. I love Marcy and the whole staff. I just love my house!
Customer in Pooler, GA
Additional Comments
Additional Comments - We are absolutely pleased with the way that everything was handled and we are impressed with the quality. It was a dream come true...it is very very nice and we believe in what we are saying when we speak so highly of this company. Looking forward to living in this beautiful home.
Customer in Pooler, GA
Additional Comments
Additional Comments - The entire staff was very professional and prompt when resolving any concerns.I spoke with quite a few of the contractors working different jobs such as walpapering, painting and field superintendent and they all spoke highly of there employer,Jerry, which equates to happy employees and a quality product. Again I am very pleased with the end product and would buy another home from Jerry, especially if Charlie is the field superintiendent.
Customer in Pooler, GA
Additional Comments
Additional Comments - We are very pleased with our decision to buy a Konter home and feel it is a wise investment. They have followed through on everything. Thank you, Joe & Marlene Lombardo
Customer in Pooler, GA
Additional Comments
Additional Comments - Customer service is outstanding. Every promise was delivered. Very satisfied with follow ups . No such thing as trivial.
Customer in Savannah, GA
Additional Comments
Additional Comments - I'm pleased w/ everything. Everything was fine.
Customer in Pooler, GA
Expertise
Expertise - They did very good.
Professional & Organized
Professional & Organized - Very good.
Employees & Subcontractors
Employees & Subcontractors - Very courteous and very professional.
Additional Comments
Additional Comments - The people at Konter Homes have been so nice due to my dilemma here with my mother being so ill. We are in the process of having our home in GA possibly rented out until our life is back together here in Missouri. Konter Homes has very good quality, they really really do. My husband built our house here in St. Louis, and we are very pleased with the product that Konter has. We know a little bit about building, and we are very pleased.
Customer in Savannah, GA
Additional Comments
Additional Comments - I would like to say Konter Homes was very professional, they went above and beyond what I expected from a home builder. I appreciate their patience with me and I would recommend them to everyone.
Customer in Savannah, GA
Additional Comments
Additional Comments - It is a real nice home and they are good people to get houses built from.
Customer in Savannah, GA
Additional Comments
Additional Comments - I am very pleased!
Customer in Pooler, GA
Additional Comments
Additional Comments - I was very pleased and they did everything in a timely manner. It was very very easy. They were very organized and they made the whole process easy. I am very pleased with everything.
Customer in Pooler, GA
Additional Comments
Additional Comments - I enjoyed working with them and I had a nice experience.
Customer in Savannah, GA
Additional Comments
Additional Comments - I'm really satisfied with my home.
Customer in Pooler, GA
Additional Comments
Additional Comments - Overall they are just a great builder and I am satisfied with their product.
Customer in Pooler, GA
Value
Value - I felt like Jerry Konter and his staff provided a nice house with a lot of upgrades that was 10,000 cheaper than others. I was very happy.
Customer in Pooler, GA
Additional Comments
Additional Comments - Marcy is wonderful. She followed up and was great to work with. Mr. Konter was great too.
Customer in Rome, GA
Additional Comments
Additional Comments - I have been very happy with everything.
Customer in Lizella, GA
Additional Comments
Additional Comments - We are enjoying our new home built by Jerry Konter/Konter Realty. However, we are experiencing a problem that's been addressed in several service calls in which the service person only band-aid instead of correcting the problem. I believe if the selling agent/home builder would have calculated the cost of two units within the selling price of the Pulasli style home to supply efficient heating/cooling to both levels. It's always cold downstairs and extremely hot upstairs. The temperatures are much more than five degrees difference. Sometime in the future we must invest in another unit to supply upstairs. It would have been nice to had that additional cost within the original mortgage payment.
Customer in Rome, GA
Additional Comments
Additional Comments - It was a very professional job and a good experience.
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