I would be honored to recommend Karin Ross Designs to everyone! Meeting Karin was the best thing that happened to me! As soon as she walked in my front door, listened to what I wanted, she immediately had ideas on how to make my dreams come true.

Types of work

We had a small remodel in our upstairs hall bathroom. They took out old tub and tile. The area looks amazing! Fantastic job on the tiling! We ordered custom made cabinets from Yorktown cabinets. They are absolutely gorgeous! Karin met with me 1 day a week for 6 weeks to select everything I wanted for cabinets and drawers. I have the best combination of upper and lower cabinets with deep large drawers, medium size drawers and regular sized drawers. I have a specialty cabinet (built in hutch) that is super special! Brad is their cabinet guy and he did an excellent job installing all of our cabinets and hand built our crown molding to fit perfectly! He is a true artist! Our backsplash is totally amazing and Joel, the tile guy, was a master at making sure everything matched up as it should. He was so completely thorough in laying the tile pieces. He is amazing. We replaced some windows and covered up other windows. Jerry was absolutely amazing at installing those and made the outside of our home match what we currently have! You can't even tell its been modified! We kept our original floor but had to add tile where the wall came down to expand our kitchen into a sitting area that we had. This expansion alone made our area so spectacular! All of the guys worked on taking this wall down and reconfiguring everything from the plumbing, to electrical to adding plug ins. Completely amazing! Karin also helped me with interior design ideas. She is the most patient person in the world. I had so many questions and sent so many texts it was crazy. She NEVER made me feel I was bothering her. She answered my texts, calls, or emails within a couple of hours or less! Who does that! Typically it can be 24 hours or more before you hear back from them. She is so impressive! I cannot put into words how much I love and appreciate her! Karin is an amazing, talented designer with an eye that is unbelievable. Nick, Karins husband, was our contractor. He was absolutely amazing! He never made me feel I was asking dumb questions or taking too much of his time. He answered all of my questions and was able to give me examples of what he was trying to explain. Although I knew that he was so busy and had many other places to go everyday, he never made me feel he was in a hurry to leave! That meant so much to me. I know that seems simple but for me as a teacher, it means a lot when someone is able to make you feel that you are the only one he cares about right now!!!! That takes a special person!

Safe

My husband and I were blown away by how clean they left our areas so neat and clean every single night before they left. Thanks so much guys for doing that! I have a 3 year old granddaughter that spends a great deal of time at our house. I didn't have to worry about her safety at all.

Respectful

The entire team at Karin Ross Designs was respectful in every single way. They were so thoughtful and mindful of what we were doing and where we needed to go in our house. We live in a multi-level house with a ton of stairs everywhere it seems. We had to go up and down everyday as nothing is on the same level! Can't say enough about the professionalism of the entire team!

Communication

Communication is absolutely effective and efficient! My questions were answered in a timely manner every time. Karin checked in with me at least 2 times a week. Nick came by the house 1-2 times a week as well. The crew came every day on time and communicated what they were going to be working on that day. Awesome communication!

Problem Resolution

We really didn't have any "problems" at all, however there were times when items were delayed due to what was going on at the time of our remodel. The coronavirus was just starting to be recognized which contributed to some delays in materials being delivered. Karin and Nick felt horrible. They contacted us immediately and explained what was going on. They were both so respectful of our feelings and made us feel at ease,

Professional & Organized

The entire team is professional and extremely organized. Karin kept everyone on schedule and checked on progress often.

Schedule

Schedule was adhered to as much as possible due to what was happening in the world. Karin did an excellent job managing through this whole ordeal that was beyond anyone's control!

Value

Karin Ross Designs is worth the money spent!

Sales Knowledge

Karin was the salesperson and she was beyond knowledgeable and helpful in guiding me through every step of my project/

Design

The design part is what sold me in hiring Karin Ross Design. I wanted that design piece and we didn't find any other company we interviewed that offered that piece.

Recognized Excellence

I mentioned specific members of the team in #2 but I will mention them again here. Brad: he was our main cabinet guy. He is a true artist when it comes to cabinet work. He took pride in his work and was as excited as I was when he finished each piece of work! I cannot say enough about him!!! He was so professional, respectful and helpful through every stage of our remodel. Brad was the main person that worked on our project and I'm so blessed that he was given our project. By the end of our 2nd week I felt he was part of our family!!!! Jerry; he was our project manager and completed many aspects of our project. So many of those I have no idea, but a few to mention was the reconfiguration of our windows and taking out the wall. .was so helpful in answering all my questions and was extremely professional as well. Alex: completed all the painting. He did an excellent job of painting everything we needed painting. We have some extremely high ceilings and he did an excellent job with all the painting, Joel: put in the back splash tile. He was so precise and the tile is perfect. We love our back splash. Nick: was a part of our project every step of the way. He met with us prior to the project starting to get an understanding of what we wanted and carried through the entire length of the project. Karin: the entire project started with her. Without her this project would not have been what I wanted. From the first meeting to the end, Karin truly understood what I wanted!!! She is truly gifted and unbelievably knowledgeable in design!! She truly listened to what I wanted and gave me an amazing over the top kitchen that I could ever imagine. I love my new designer kitchen. I can't believe I get to come down every single morning to this elegant kitchen of my dreams.

Areas For Improvement

Karin Ross Designs did not fall short of any expectations. She exceeded my expectations by far!!

Areas Of Satisfaction

As I have stated above in many of the questions, I'm extremely satisfied of the work done on our project. I feel so incredibly blessed to have found her in my google search. I believe that fate brought her to me!!!

Additional Comments

Just that I'm very grateful to Karin and Nick and their entire team!!! Thank you so very much for what you created for my family. My kitchen is truly remarkable! We have been enjoying it so much!!! I feel like their team is part of my family!! I'm very honored and blessed that they are a part of my experience. THANK YOU KARIN ROSS DESIGN TEAM!!! FOREVER GRATEFUL AND THANKFUL!!

It was time to remodel our kitchen and family room we were looking for design ideas. We came across Karen Ross Design we liked their work and decided to arrange an appointment with Karen and our family. On our very first appointment we knew we don't need to look any further. We explained Karen and Nick are requirements. She came up with ideas and we picked one that will work for our family. The kitchen and family room came out better than we could gave imagined. Karen and Nick’s suggestion along the way enhanced the design. Husband and wife team work is impeccable. We have an amazing kitchen and family area. We highly recommend her to anyone and everyone.

Types of work

Full redesign of our lake home kitchen

Design

The final product more than exceeded our expectations. Our kit

Areas Of Satisfaction

It exceeded our expectations. It is spectacular.

Additional Comments

She is amazing. We are thrilled and proud of our kitchen. People flip out when they see.

Recognized Excellence

The entire team was wonderful but I would like to especially recognize Alex and Brad for the tremendous work they performed, their professionalism and commitment to detail.

Areas For Improvement

The team exceeded our expectations in every facet of the project.

Areas Of Satisfaction

The team exceeded our expectations in every way. However I would have to say that their sensitivity to working in our home and attempting to minimize the impact on our family provided a much better experience than we could have ever expected.

Additional Comments

Overall, we couldn't be happier and we look forward to working with Karin Ross Design's on future projects.

I have already doing so!

Types of work

Fireplace

Safe

The work area was cleaned up exceptionally well at the end of construction daily.

Respectful

Karin and crew bent over backwards to work with our personal schedules.

Communication

I always felt “in the know” . Karin kept me posted and let me know what to expect schedule wise.

Quality Of Materials

Karin’s guidance helped us make design decisions that created a high end and unique kitchen.

Quality Of Workmanship

Extremely....Tyler is a perfectionist. His efforts were so appreciated. Karin continually asked about contractors on the job. If there were any concerns she and Nick addressed them immediately.

Problem Resolution

There weren’t any problems with this sizable undertaking. They made the process exciting and seamless!

Professional & Organized

6 stars

Schedule

To the ‘T’....If there were any doubts she discussed it with us in advance.

Value

Results are priceless!

Sales Knowledge

Karin went the extra mile to obtain items needed to complete our design vision.

Recognized Excellence

The whole team!

Areas For Improvement

There are none.

Areas Of Satisfaction

From the beginning to end, Karin, Nick and their team created an atmosphere that fostered an air of anticipation for an outcome of a wonderful kitchen. They were totally successful in there delivery!!!

Design

Absolutely

Additional Comments

They left us with a dream kitchen! We loved working with Karin Ross Designs...❤️

I have recommended Karin to my friends and clients and will in the future!

Communication

Yes, the best communication ever. She always called back immediately if we had a question. We always felt she had our best interest in mind and every detail was thought out and looked after.

Quality Of Materials

Very satisfied

Professional & Organized

Karin Ross is very professional and organized. She knows how to get thing done and on time. Nothing was ever behind schedule at any time. It was amazing!

Additional Comments

I would hire Karin and Nick again in the future. They helped greatly in design and things moved smooth and quickly. They made my new kitchen remodel a fairly easy process and I couldn’t be happier!

I would highly recommend Karin Ross Designs for any home design remodel. She is a perfectionist and knows the latest trends in decorating.

Recognized Excellence

Karin, Nick & Brad

Areas Of Satisfaction

The design is incredible & we love it

Additional Comments

They’ve been great to work with & our new kitchen is beautiful!

Areas Of Satisfaction

Karin Ross Designs met my expectations with the design work she did before any of the remodeling took place.

Recognized Excellence

Everyone we worked with was great. Brad worked on the project from start to finish. He was fantastic.

Areas Of Satisfaction

We’re very satisfied with the completed project. We would use them again.

Recognized Excellence

Karin Ross

Areas Of Satisfaction

The design exceeded my expectations.

Additional Comments

I referred Karin Ross designs to my friend. They were great.

Have a few things that needed to be discussed now Thank you

Areas For Improvement

None

Areas Of Satisfaction

Kept to there schedule as best possible

Lead Source

Ad in magazine

Additional Comments

Always did what was promised and more

Recognized Excellence

The workers were very good. Tiling was excellent!

Recognized Excellence

Karin and Nick were a joy to work with!

Areas For Improvement

None

Areas Of Satisfaction

Our kitchen and master bedroom look amazing!

Additional Comments

Everyone on the team of workers was courteous and respectful of our home. They were very good about picking up after themselves, which made the process easier on us. We will definitely be a repeat customer!

Karin was extremely helpful in guiding me with the design!

Recognized Excellence

Karin.

Areas Of Satisfaction

The guidance she gave was very helpful.

Areas Of Satisfaction

She has excellent communication skills. I would ask questions by texting or leaving a voice mail. She would always get back to me the same day. She has great design ideas and has the ability to work with people well. She always tried to work around our time frame. This was a big project and it took longer which was fine.

Lead Source

My husband found her on the Houzz website.

Areas Of Satisfaction

Karin is a true joy to work with! Through put the project she was always very concerned about how I felt it was going.

Lead Source

Magazine KC Living?

She was extremely helpful! We were both happy with the plan at the end!

Budget

Oh definitely!

Areas For Improvement

She did not fall short of our expectations

Areas Of Satisfaction

I was most satisfied with her ability to combine two different styles and ideas between my husband and myself to make us both happy.

Lead Source

I heard about Karin Ross Designs because she moved into our area and I just happened to see it.

Karin Ross was as close as you get to having an expert in the family doing the work! There was great communication and discussion about our bathroom project throughout the process. Karin has a great eye for the small details and the work that was done was priced very competitive. The floor tile supplier made a bad shipment that could not have been noticed until it was down and cleaned and Karin Ross took it up, put down new tile and underlayment without a single request for additional money and did it all with the same professional attitude and smile as the rest of the project. I strongly recommend this small, family owned business.

Problem Resolution

All projects have difficulties that are out of the control of the contractor. Karin Ross did an incredible job of going above and beyond to correct a supplier issue. Simply outstanding.

Areas For Improvement

None

Areas Of Satisfaction

Communication and Quality of Work. Karin and the on-site team were always informing us each day of the project what was happening. The final quality of the work is outstanding--just as we pictured it.

Lead Source

Internet searches for remodelers. Picked them from several quotes.

They were fantastic and we highly recommend them!

Areas Of Satisfaction

Communication was always a strength- we emailed, texted, facetimed, etc.

Areas Of Satisfaction

It was overall quality!

Recognized Excellence

Karin and Nick were fantastic!

Everything was taken care of as we had hoped.

Areas Of Satisfaction

I was most satisfied that they took care of the issue and resolved everything.

Lead Source

My wife saw their ad in a home magazine.

Additional Comments

Everything is good!!

They were extremely professional, great to work with, and have excellent craftsmanship!

Areas Of Satisfaction

I'm satisfied with the craftsmanship that I saw, and the attention to detail. If I did find something that needed attention, you addressed it right away.

Lead Source

I heard about you from a referral, who is a friend at work.

Additional Comments

Excellent remodeling experience!

I would highly recommend Karen Ross Designs! We will use them for our next project for sure!

Areas Of Satisfaction

I loved Karen’s design ideas!

Recognized Excellence

Karen is a brilliant designer, and Nick is hardworking, thorough, and keeps the job site very clean.

They are very good to work with, trustworthy and they did a great job.

Areas Of Satisfaction

I was satisfied that they were easy to work with and I love the products they supply.

Lead Source

I heard about them online.

Areas Of Satisfaction

I was most satisfied with the bathroom and kitchen.

Lead Source

I heard about Karin Ross Designs through the grapevine.