Very efficiently and professionally done
K&L Industries was on time and on budget.
We were very satisfied.They were prompt and did a good job. It worked out well.
They didn't do what they were supposed to do. We agree on something, but they took the easy way out. They told me they were gonna start within a week, but it took them a month. And they didn't do everything at once, they did it in pieces. So it held up my project. I kept asking when they were going to show up, and they always said, "Tomorrow, tomorrow." Then they showed up a month later without letting me know.
The order of the job was important in performing operations and it was not done in the correct order. This made the job look a little sloppy for me and caused me to be slightly disappointed.
Have already done that several times!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of K&L Industries Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys