JP Works LLC easily met and exceeded all of my expectations
My house looks beautiful and the quality of the application was phenomenal. The staff that performed the work and sold the product were very professional.
I called and Joshua Hetzler responded immediately within three days. He was fast and efficient and I wouldn't have known he was here.
Fresh Coat Painters was an awesome company, I would use them over and over and recommend them to any one of my family and friends. Especially Juan I.
The portion of the job that was completed was done correctly and looks good. The problem we had was the remainder of the work was incomplete due to poor communication, poor staffing, and their inability to follow through in a timely manner.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JP Works Remodeling LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys