We’re taking the following precautions for our customers:
The safety and health of our customers as well as our own team members are extremely important to us at JD Coussens Remodeling. We are currently requiring all staff to monitor their temperature daily, wear CDC-approved PPE (i.e. masks, gloves, etc.) and wash their hands/use hand sanitizer frequently.
Within 2 days of paying our initial deposit, we had a projected calendar with a timeline that was followed. The contractor worked with us and all of his laborers, including the plumber and the electrician. We were informed of what was happening and when. Clean, neat, professional work.
Would only recommend Edgar And JR.
Actually, I have already told numerous people how happy we are.
Very pleased with the quality of work and professionalism of the workers.We love our new basement living space.
Wonderfully honest and responsible people. JD's team eventually finished our project, but our simple kitchenette project took about 5 months instead of six to ten weeks.
I would not hire them!
I really appreciated the way in which Jerry Coussens worked collaboratively with my architect to get to the desired "look" of the garage and loft, working the whole of the project into the back yard, down to feet and inches within the property and setback lines.Jerry's choice of and relationships with the subcontractors tapped into high quality work that would have taken me months (or years) (or never...) to develop: roof truss concrete, retaining wall, electrical, gas & plumbing, roofing and guttering contractors all showed up on time and kept what was a pretty complex project on schedule. Jerry's and his crew's knowledge of materials and best building practices saved me a lot of what would have been mis-spent time on my part trying to learn the trades; and, that knowledge and those relationships surely saved more than the nominal overhead of running them all through him as General Contractor.I enjoyed interacting with his work crew (which often included Jerry as equipment operator), who were good-natured, helpful, and willing to discuss the different steps in construction, and share their knowledge and insight for my edification.I couldn't be more pleased with the whole project, and the working relationship to resolve the very few areas of the project that hadn't been foreseen in the planning stages. I would recommend JD Coussens to any of my friends or acquaintances that I think would be the kind of customers the firm deserves to work with.
J D Coussens did great quality work and I love the craftsmanship. The company offers great quality for a great price.
I think the guys were great and did very professional work. We are happy. They've done a nice job and we are very happy with it.
J D Coussens Inc. does very good quality work and we are very pleased with our remodeled kitchen and bathrooms.
We were very satisfied with the professionalism of all the workers and sub contractors. Would definitely use them again and recommend to our friends..
Overall, I have been very pleased with the project; in particular with their craftsmanship and problem solving. When we ran into issues they offered good ideas. That's why they are in business.
JD Coussens went above and beyond our expectations. We had a small problem that they fixed even better than when they started. We really appreciated that.
Even if their bid is a little higher than other(s), it will be well worth it.
They provided high quality, professional work.
The work was done effectively and on time. I would recommend them again to anyone.
I think the work provided by J D Coussens was overall highly professional and excellent. The work was done in a superior manner with a fine attention to detail. They were very easy to work with and I would highly recommend the company to a friend.
I would absolutely hire J D Coussens to do some work again, but if they are going to use same subcontractors I wouldn't recommend them ever again. Lee does excellent work and so does Keith, but I was very disappointed with the subcontractors.
I enjoyed my experience with their designer, Jen Peters. Her design work was phenomenal. Their suggestions to better the organization of the kitchen and overall design of my home was perfect. They are coming back soon to replace my front door and I am looking forward to that.
Areas Of Satisfaction - Every aspect of my experience was very organized. If we wanted to change anything or they planned to do something different, it was always discussed first.
Jennifer designed the kitchen and extra living area we had always dreamed of. She and Jerry provided us with options that were within our budget. She helped us throughout the remodel with addtional design and color options. Our production manager Keith keep us informed of what steps were going to be completed next and when. He quickly resolved any problems that we noticed without hesitation. Keith was always available when we needed to ask questions for any reasons. Our carpenters Mark and Monty were wonderful. They paid attention to detail and their work is exceptional. Over all I would highly recommend JD Coussens to all for their remodel needs. Thanks for our dream kitchen and family room.
Areas Of Satisfaction - The design of my new kitchen and addition is exactly what we wanted.
I was throughly pleased and pleasantly surprised with the overall outcome and attention to detail. I'm very happy and satisfied with they're overall professionalism brought to the job. I'm really quite happy with it all.
All remodeling project are stressful for the homeowner. However when you know you are dealing with someone that you can trust and that works to earn your respect, that stress goes down quickly. JD Coussens not only has high levels of integrity and competence, but they handle the job in a manner that elicits trust and confidence.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of J D Coussens Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys