They were friendly, capable, and very easy to work with.
Truly professional company and awesome doors.
I would and have recommended Home Story of Marin to friends and family. Sales Reps are punctual, courteous and very helpful, workers are very skilled at their craft and when asked explain in detail what they are doing and how they will resolve issues that arise during installation. Excellent to work with and products are top of the line.
I’d be honored to share my experience with everyone.
Recommended you to my sister and brother in law in Petaluma. Kathy and Steve Schuler. They have been in your showroom, and will probably be using you when other projects have first been completed.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HomeStory Doors of Marin as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys