I am thrilled to have had my guest cottage redesigned by Mason. It was poorly built out and the shower was really ugly, so I was not using the cottage as a guest house. Mason listened to the way I wanted my guests to feel when they stayed there but I didn’t know what I wanted to change or how to get there. He redesigned the room and recommended ways to celebrate the water view of the cottage. The kitchette and a wall were removed, a large window was added, and a glass entry door was installed in a new spot. Mason and Rafal framed in the new areas and it is now more open and will accommodate a soaking bathtub. Yay!! Mason listened to my goals and then designed a layout that will make the room feel bigger, will let more light in to the room, will allow privacy for the toilet area but give the cottage a spa feel. I was relieved that he was able to work within my budget and that I could turn it over to him and not have to participate or worry. Rafal traveled a long way and put in long hours to remove then rebuild the interior and I am grateful.
I went to check out the new design after they had left; there was no debris and the existing furniture and rug were clean such that you couldn’t tell that the construction process had taken place.
I received photos and texts and phone calls , as I was not at the property during its construction. I felt very much in the know.
Mason has so much experience with choosing fixtures, cabinets, doors, etc, that I did not even look at the internet for alternatives. He’s got great taste and he listened to the “look” I was aiming to create. Mason recommended some upgrades to the existing finishes that will be visible but thought we could use some of the original paneling for things like the interior of the closet. I appreciate trying to use what we already had and spending money on materials where they will count in both function and appearance.
It all looks terrific.
The stepwise process went smoothly and my design unfolded without glitches in scheduling or materials.
I’m very happy with the bottom line for the craftsmanship and design of my cottage interior.
Rafal and Mason traveled quite a distance to my property and worked very diligently — long hours at a rapid pace — to rebuild the guest space so someone could use it. The effort was way above and beyond the norm for residential construction projects.
None, I was relieved to be able to NOT participate in this process and go on with the other things in my life. I just trusted them and left it to them, and they sent me photos and updates.
I was hesitant to move forward with this project because it felt like it might become an overwhelming focus for me, with too many moving parts. I turned it all over to Mason and Rafal, and stepped back. I’m thrilled to see the improvements without effort and worry on my part.
It’s rewarding to have someone with Mason’s talents put in place what I envision but can’t verbalize well or design on my own. He is adept at figuring out how to solve a use-of-space problem or make something look a certain way without spending more money than necessary. I’m very happy.
They painted the wrong color and when we pointed that out, they came back and fixed it immediately.
Mason has been very responsive to our needs and requests.
Rafal, Jeff, James, and of course Mason
They exceeded my expectations in all areas
This was the best case scenario for a new build. My basement in law suite is beautiful!
Caleb did a great job managing our project and Mason is always a pleasure to work with. He is a stickler for details, as am I, so we produce great projects together.
Mason has been wonderful, keeping me in the loop about timing, next steps and what to expect. No surprises here!
The project manager helped us think through cost effective measures in terms of materials to use in order to get the look and feel we were going for and still remain within our budget.
BNI - Business Networking International - Mason Hearn
The project HomeMasons helped with was building a screened porch. It's one of our favorite rooms in the house now!
We have recommended HM to a neighbor. The Lori and David Williams.
We were always able to get someone on the phone or a call back within minutes.
I have recommended them to several people.
Everything is always kept spotlessly tidy
When they had to leave a fence post hole open overnight they called to let me know, and also covered it to keep the area safe.
They stay in contact with me throughout the day and make sure I am aware of any encountered complications or schedule changes, and always obtain my approval before proceeding.
Every job they have ever done for me has been completed impeccably.
The estimates they provide always include a price range to account for unexpected complications or delays. There are never any unpleasant surprises, and they have always managed to finish near the low end of the estimate.
Hung Mai did a fabulous job rebuilding a retaining wall and skirting my deck, and Chris Woodard replaced siding and rebuilt a section of fence. Both did a wonderful job!
They haven't fallen short in any way that I can think of!
Cliches exist for a reason, and as a single female homeowner it is so common as to be cliché to have to deal with contractors that try to take advantage of a perceived lack of knowledge or expertise when they are employed by a single woman. It's so prolific that I typically have a chip on my shoulder before workmen even show up! Home Masons has completely shattered that stereotype. They are honest, reliable, and fair. I know I can always trust them to do the best possible job at the fairest price. I can't imagine using anyone else at this point!
We can highly recommend HomeMasons for all your remodeling, carpentry and repair needs! We were very pleased with Mason's work and he made some suggestions that improved our project. We were comfortable giving them the keys to our house and letting them work while we were away.
Chris was very good to work with and Amy is super in the office!
They made suggestions and worked with our budget.
Rafael was very personable and helpful
Mason and all of his employees were delightful to work with. They were incredibly professional from start to finish and were a pleasure to have in my home during construction. They always let me know what to expect each day and what the next step would be. From start to finish, it was an incredibly positive experience.
I only wish I had unlimited funds so I could have them back to do more fabulous things to my house!
Our master bath remodel project ended up costlier than we anticipated, but it was because of unexpected infrastructure problems requiring repairs that we discovered during the project.
No areas were a problem.
We really appreciated being kept well informed as the project developed, being always treated with respect, and especially appreciated the guidance and good counsel as we planned out the project. Mason’s expertise guided us well in choices and planning .
Our daughter Natalie Reddell, an RVA interior designer, recommended HomeMasons, Inc.
I have high expectations for the quality of work. HM and its subs met them.
Great people who are professional and talented!
Honestly everyone was great. I couldn't single out one above the others, though I did love Rafal''s personality!
Sincerely appreciate Mason for working with me.
Great experience. Thank you all.
The quality of work and attention to detail is like none other contractor that I’ve seen. Very impressed with the over all quality of the work completed and feel it was done correctly. Head contractor is also very knowledgeable and has a lot of different and unique ideas to bring to the table on all decisions that needed to be made.
Will definitely use HomeMasons, Inc. again when the time comes for another home project. Thank you so much!
They were really great and I love everything.
HomeMasons was able to quickly mobilize. I was selling a house and they were able to do the work that was required in order to complete our commitment on the sale. It was a very positive experience.
I was most satisfied with their ability to solve a problem in a quality like manner.
I heard about HomeMasons because I knew the owner from many years ago.
I was most satisfied with the timeliness, the courtesy and the quality of the job from my experience with HomeMasons, Inc.
A friend recommended HomeMasons, Inc.
I would just say that we like the personal attention we get from the office and management at HomeMasons, Inc.
HomeMasons has an attention to details and we were very happy with that.
We had a great experience with HomeMasons and were very pleased with their workmanship.
Quality of wokmanship and communication regarding the project status
So capable and professional.
Very professional. Got back to me right away and followed up after the work was completed.
I was most satisfied with the design phase. He was very creative, knowledgable, and it's refreshing because he's not just doing contracting. They actually create, it was just lovely and turned out to be beautiful.
We have known of them for several years. We have worked with them in the past.
I was most satisfied with the finished product! It is great.
Well done project from beginning to end and under budget.
quality of work
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HomeMasons, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys