Highland Commercial Roofing
Customer feedback report for

Highland Commercial Roofing

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 2176 customers surveyed, 1083 responded
Expertise
Highland Commercial Roofing had the necessary expertise to manage my project.
100%
Warranty Satisfaction
I am satisfied with my warranty program.
100%
Warranty Work
I am satisfied with the work completed by the warranty and service technicians.
98%
Employees & Subcontractors
The employees and subcontractors of Highland Commercial Roofing are professional and courteous.
97%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
97%
Understood Needs
Highland Commercial Roofing sought to understand my needs.
97%
Employees Professionalism
The employees of Highland Commercial Roofing are professional and courteous.
97%
Sales Knowledge
The Highland Commercial Roofing salesperson was knowledgeable and helpful regarding my project.
97%
Concern For Needs
[SALESPERSON] sought to understand my needs.
96%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
96%
Clean & Safe
The job site is kept clean and safe.
95%
Value Received
I feel I received a fair value for my money.
95%
Dust & Dirt Control
Adequate measures were taken to effectively control dust and dirt during construction.
95%
Likely To Recommend
I am likely to recommend Highland Commercial Roofing to a friend.
95%
Likelihood To Hire Again
If needed, would you hire Highland Commercial Roofing again? Why or why not?
95%
Follow Up
[SALESPERSON] followed up with me in an appropriate and timely manner.
94%
Production Communication
[PROJECT MANAGER] was responsive and helpful during the construction phase of my roofing project.
94%
Overall Experience
Highland Commercial Roofing delivers an exceptional customer experience.
94%
Professional & Organized
Highland Commercial Roofing was professional and organized.
93%
Problem Resolution
Highland Commercial Roofing effectively addressed and resolved problems.
92%

Of 2176 customers surveyed, 1083 responded What does this data mean?
Filter Reviews
Of 1083 respondents, 546 left a review.
4.8
381 of 396 would recommend
338
43
9
2
4
No rating
150
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Highland Commercial Roofing using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Highland Commercial Roofing

5105 Heintz St,
Baldwin Park, CA
www.highlandroof.com (626) 856-2076