The communication, customer service, and quality of the product.
I would recognize Jim Grechis, Jose Perez, and Eric Linzmeyer.
I would say it was very effective. I was given a lot of choices.
I chose Highland because of anticipation of good quality roofing.
Eric Linzmeyer provided exceptional service.
Eric Linzmeyer and Chris Hinck
I would hire them again because of their customer service and responsiveness.
The primary reason I would refer them is because of their customer service.
I contracted with them because of the anticipation of a good quality roof.
I am the most satisfied with the quality.
Greg was exceptional.
All of the above
Professional attitude of everyone I came in contact with.
Adam Herring and Steve Mills
I highly recommended Highland Commercial.
Eric and Steve Mills did a great job. They did a great job working with a difficult tenant.
I already hired them to do another job.
The interaction between us and Highland. It was a difficult job dealing with the tenant but we were able to pull it off without a hitch.
They had the best solution for your building.
The communication was great.
I would like to recognize Eric for his exceptional service.
I received a referral from a friend because of their good service.
They did a great job!
I was most satisfied with the speed of the work and they are efficient as well.
Eric communicates very well and Bill is also very good. They always follow up and that is appreciated.
The roof is only a year old, but for now we are highly satisfied.
They've been great for us. We use them a lot or our projects and consulting. They go the extra mile and I trust the information I am provided by them.
We have certain expectations for our shopping center, so I go in knowing what we need for the particular project. However, I do defer to their expertise when they make suggestions that are in line with what we need.
For us, it is a combination. We are over shopping centers, so we have investors that we have to consider when doing work on our centers. This means price is a huge factor for us, then the quality of the install and the materials would be next.
For the most part, I think that the communication is really good with them. Before they begin a job, they are great at interfacing with our tenants to be sure the work is not too disruptive to their business.
Todd and Dan are both great. Dan worked under Toff and was with us on site and did an excellent job.
I do not know any other shopping centers in need of work at this time, but I do recommend them when asked about these types of projects.
Travis has been great to work with on this project and many other across our portfolio in the Valley
Really enjoyed working with Adriel. Very professional. Great followup.
Highland Commercial Roofing will be my 1st option in any roofing project. They are meticulous when providing the roof inspection and all the way to the end of project.
Highly educational with visual & tangible samples.
Customer service was exceptional along with the quality of work.
Dan Nahirny, Chris Hink, Adam Herring, Steve Mills all showed a great pride in their job and excelled in customer service.
I recommend Highland Commercial Roofing to any of my clients that are in need of roof project.
Thank you Highland Roofing Commercial Team for your commitment to excellent customer service!
We contracted with Highland Commercial Roofing because they had the best solution for the building and because of their warranty.
I was most satisfied with the application of the roofing. It was fast and quick.
I would recognize Micheal Jackson for his exceptional service.
Approximately 10 years ago I was looking to get the roof replaced at one of the facilities that I am responsible for, I have used them every time since then for my repairs. Their price is competitive and their quality is excellent. Their follow up response is very quick.
Yes, the products were very successful for specific repairs.
Eric has always been there for my company on behalf of any new projects even if they are not in his jurisdiction.
I had a great experience with Highland roofing from my initial call to the finalization of the project. I would definitely use them again and have already told other clients about them.
I contracted Highland roofing due to there website and my first contact made with them.
I was most satisfied with all aspects
Everyone that I delt with was excellent. Brian and Steve especially
for the best solution for our building
it was a satisfied experience in all areas for their quality of service.
no but I"ll be more than happy to recommend Highland commercial Roofing for their building needs.
They are terrific to work with!
yes, and we have referred them to others we work with
They provided a brochure with samples of the roofing we were getting, very easy to understand
All of the above, their price was good, warranty was good and the quality of the material used sold us
Very easy process, easy to communicate with. No struggles
I think the whole team provided the complete package, if any of them were missing it would have not went as well.
Communication throughout the process was excellent. The job was done timely and to our full satisfaction.
Great communication, little disruption, job well done.
The team at Highland was easy to work with. Work was conducted with little disruption to business, and completed as advertised.
Quality of work and product.
All the above reasons. When comparing options, Highlands solution made the most sense.
The foreman of the installation team, Ace, did a great job a communicating his daily plan to coordinate any possible disruptions to business.
I would hire them again due to the speed of work and the professionalism of the crews.
I contracted with Highland because of their price.
I was most satisfied with the price and the speed of the job.
I would like to recognize Tony Radovich and Janet Brown for their exceptional service.
They do all of out roofing. We trust them.
They are reliable and the work is exceptional.
I was most satisfied with the quality of work and customer service
I would like to recognize Greg Pender.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Highland Commercial Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys