Concern For Needs

Concern For Needs - Bill and Jesse have been great at organizing our project and managing our expectations along the way.

Project Architect Concern for Needs

Project Architect Concern for Needs - Bryce has gone above and beyond. His advice and his vision have brought so much more balance and elegance to the project.

Interior Designer Concern for Needs

Interior Designer Concern for Needs - Vana is an absolute joy to work with. My only regret is that we do not have more interior spaces to design with her on the project. It is so exciting when she has decisions for us to make.

Salesperson Accessibility

Salesperson Accessibility - Yes! Jesse consistently went above and beyond with regards to his accessibility. He helped us solve problems of all sizes, big and small.

Project Architect Accessibility

Project Architect Accessibility - Bryce has responded very quickly to emails and braved Los Angeles county traffic many times to see that our project was as wonderful as it can be.

Interior Designer Accessibility

Interior Designer Accessibility - Vana drove all over the earth helping us pick the best tile and fixtures for our project. We cannot praise her enough for this!

Recognized Excellence

Recognized Excellence - The whole team has been phenomenal, but I would like to give a special recognition to Bryce for his patience with us as we ironed out the details, and I would like to give special recognition to Vana for guiding us to such wonderful materials.

Additional Comments

Additional Comments - Though the process of home remodeling is unpredictable and stressful, our worries were minimized by HartmanBaldwin’s experience and professionalism.

Project Architect Accessibility

Project Architect Accessibility - Bryce is incredible. He has helped us unlock the full potential of this remodel and has gone above and beyond on making sure the vision is realized.

Interior Designer Accessibility

Interior Designer Accessibility - We rely heavily on Vana’s advice, and she responds promptly. We enjoy working with her tremendously.

Project Manager Accessibility

Project Manager Accessibility - Reg has been so patient throughout this entire process. Constantly extinguishing our concerns and the concerns of our neighbors. All while managing the contractors who infrequently refer to the plans. I am a mathematician and I solve less problems than Reg. He is outstanding!

Recognized Excellence

Recognized Excellence - Reg is our lifeline. Without Reg, this experience would feel very much like a standard remodeling experience. With Reg, the stress of communicating with the contractors and the stress of making sure the work is done to expectation is completely eliminated. Reg has brought the Hartman/Baldwin excellence to our build process.

Recommend Builder

Recommend Builder - Hartman Baldwin eliminates the stress of remodeling as much as humanly possible. If you are looking for an expert build with minimal interference to your life, please contact them.

All of our interactions with HB personnel have been professional, friendly, and we are confident that we have a competent team working on our project. Since we are doing this project from overseas, confidence in the HB team was critical in making us feel we could do this project by remote control. We have always felt that confidence.

Recognized Excellence

Recognized Excellence - Everyone has been helpful and responsive.

Project Manager Accessibility

Project Manager Accessibility - I'd give Levi a 7 for accessibility and responsiveness if I could.

Recognized Excellence

Recognized Excellence - I would like to recognize Jesse Emmert for his exceptional service.

Additional Comments

Additional Comments - This is the second time we have used them. They did such a good job the first time we came back to them.

Recognized Excellence

Recognized Excellence - Certainly Levi, our project manager who has been very helpful. And Jesse Emmert who helped us start this journey but has been unable to participate recently.

Additional Comments

Additional Comments - The relationship they build with the client is what we love. Their attentiveness separates them from others.

We've already recommended HB to several friends and acquaintances. The strongest recommendation is the work itself--which is so beautiful, of such high quality, and so evocatively expresses our values, tastes and lifestyle. Whether they've known us along time or just met us, folks walk in, gaze in awe, and say: "This is so beautiful, and it is so YOU." We love the way the spaces feel and function.

Recognized Excellence

Recognized Excellence - Bryce Buckley's understanding of the details of the design and his ability to develop and present alternatives has been exceptional!

Recognized Excellence

Recognized Excellence - Bryce Buckley, Luis Ramon, Vana Kiork

Recognized Excellence

Recognized Excellence - Ralph always takes the time to understand our concerns and where they are coming from.

so far our experience with HartmanBaldwin has been very good - the design and pre-construction process has taken quite a bit longer than we expected but the quality and thoroughness have very good - the staff members have been great to work with

Recognized Excellence

Recognized Excellence - Bill Judson, Reg Abersek

Project Architect Accessibility

Project Architect Accessibility - Our project started with a different architect and changed to Bryce toward the end. Both were responsive.

Employees & Subcontractors

Employees & Subcontractors - The cabinet men in particular were great.

Recognized Excellence

Recognized Excellence - Bill Judson, Reg Abersek, Jesus (Last Name?), Vana Kiorsk, Matt Mace

Recognized Excellence

Recognized Excellence - I would like to recognize the whole team for their exceptional service!

Improvement Suggestion

Improvement Suggestion - We were pleased with everything!

Recognized Excellence

Recognized Excellence - Jesse, Alan and Myranda were all great.

I already have recommended HB to several friends!

Salesperson Accessibility

Salesperson Accessibility - Bill is delightful

Project Architect Accessibility

Project Architect Accessibility - Jeremiah is wonderful

Project Manager Accessibility

Project Manager Accessibility - We adore Taylor

Understand Building Process

Understand Building Process - Anything I don't actually know, however, I know I could ask HB and get the answers quickly.

Recognized Excellence

Recognized Excellence - Taylor, Jeremiah, and Bill are all incredible.

Recommend Builder

Recommend Builder - I already have!

Salesperson Accessibility

Salesperson Accessibility - Immediate response to text and weekly written update distributed to all.

Project Architect Accessibility

Project Architect Accessibility - Excellent architects!

Interior Designer Accessibility

Interior Designer Accessibility - Immediate response to inquiries and ease of communication.

Project Manager Accessibility

Project Manager Accessibility - Immediate response if needed. He handles all protests from a problem neighbor.

Lead Carpenter Accessibility

Lead Carpenter Accessibility - Hard working and excellent follow through.

Project Manager Concern For Needs

Project Manager Concern For Needs - Really receptive and very responsive!

Team Problem Resolution

Team Problem Resolution - Excellent explanations if questions.

Employees & Subcontractors

Employees & Subcontractors - Never a problem—very professional.

Understand Building Process

Understand Building Process - All inquiries explained in clear terms.

Construction Quality

Construction Quality - I will be proud to show the workmanship!

Our first experience with Hartman Baldwin was in 2015. After we moved to our present home a year ago we chose them without question for our second go around. We are completely happy and satisfied with that decision.

Salesperson Accessibility

Salesperson Accessibility - We especially appreciate Bill’s assistance and guidance through the contract phase and for sticking with us.

Project Architect Accessibility

Project Architect Accessibility - Matt did a terrific job with the drawings and was always available at many times during the project. His work helped us a great deal throughout the project. If we did this again we would want him on our team

Project Manager Accessibility

Project Manager Accessibility - Troy did a great job of keeping on top of the job, working to coordinate the various subcontractors and keeping the job moving forward. We are aware that under the circumstances of our job, the time of year, the availability of sub contractor's and other circumstances that this was no easy job. Kudos to Troy

Project Manager Concern For Needs

Project Manager Concern For Needs - Troy worked hard to get the job done on schedule to get us moved back in sooner.

Employees & Subcontractors

Employees & Subcontractors - Always courteous and professional

Understand Building Process

Understand Building Process - We feel the team was very careful to determine with us the best course of action when decisions were needed that required a plan change

Construction Quality

Construction Quality - We are 100% satisfied with the quality of all the work.

Recognized Excellence

Recognized Excellence - Joe, Troy’s assistant, was very helpful at several intervals during the project. Whenever he came he made a special effort to touch bases to update us and ask if we had any questions or needed anything. Other names that come immediately to mind are Bill, Matt and Troy

Recognized Excellence

Recognized Excellence - I would like to recognize Matt and Bill for their exceptional service. They have been the most involved so far

Additional Comments

Additional Comments - We are a work in progress....so far our experience has been great

Salesperson Accessibility

Salesperson Accessibility - Bill did a great job helping us focus the scope of our project. We appreciated his excellent listening and communication skills!

Project Architect Accessibility

Project Architect Accessibility - Alan listened and worked very hard to give shape to our ideas. We really appreciated all the times he went back to the drawing board to get the concept just right

Project Manager Accessibility

Project Manager Accessibility - Reg runs a tight ship! He makes sure we know what to expect each week and the process has proceeded like clockwork. He has been extremely considerate of our needs and comfort in the midst of the controlled mayhem.

Employees & Subcontractors

Employees & Subcontractors - Top notch crew! Everyone is very polite, professional, and attentive to detail.

Additional Comments

Additional Comments - This is our second project with HB and as always they are excellent at what they do. Everyone on the team is exceptional. Great attention to detail. Communication lines are always open. We are very pleased with everything. Looking forward to our next project.

I am very happy and have referred them to friends.

Recognized Excellence

Recognized Excellence - I would like to recognize Jesus. We had a delivery of a washer and dryer that was not going to fit, so they stopped what they were doing to help us out with that situation.

Additional Comments

Additional Comments - We have been very happy with the work they did. They even helped move along the permit process.

Recognized Excellence

Recognized Excellence - I would like to recognize Reg, Chuey, Bryce, and Alonna. They were all awesome and great.

Construction is a difficult process for me, with a lot of emotional ups and downs. I need to work with people who are always available to answer questions and come up with creative solutions. Hartman Baldwin has been the perfect partner for me.

Salesperson Accessibility

Salesperson Accessibility - We feel so lucky to have Bill Baldwin leading the team. Not only is he accessible and responsive, he's just a great person. He has a lot of integrity and stands behind the firm's work. It also helps that he has a great sense of humor and a talent for diffusing tense situations.

Project Architect Accessibility

Project Architect Accessibility - Ty did the initial architectural design work, and patiently went through endless revisions in response to our requested changes. I've lately been working more with Doreen Ruiz, who I see as being teamed up with Ty. Doreen is extremely responsive, and offers several solutions to each problem with an extremely fast turn around. She really listens and is able to translate what I'm saying into to an executable plan.

Interior Designer Accessibility

Interior Designer Accessibility - Myranda is always there and very responsive. She has been good about paring down the choices to a manageable handful that are in line with our taste. When we don't like any of the choices offered, Myranda has a good attitude about having to "go back to the drawing board". It has been a good collaboration.

Project Manager Accessibility

Project Manager Accessibility - I visit the construction site often, and whenever I have a question or a problem about anything I'm looking at, Reg has answered quickly.

Team Problem Resolution

Team Problem Resolution - Any concerns that we've brought up, have been resolved. Every member of the team has contributed to problem solving along the way.

Construction Quality

Construction Quality - HB stresses the importance of quality in their work -- that's one of the main reasons we chose them. We want to work with someone who cares as much about our house as we do.

Recognized Excellence

Recognized Excellence - Everyone has been great. It would be tough to say anyone on the team stands above anyone else. I would say that Bill Baldwin has been a superior collaborator, and, in our experience, unexpectedly involved for the head of a company.

Recognized Excellence

Recognized Excellence - The entire HartmanBaldwin Design/Build team provided exceptional service. They all work hand in hand, and they are very collaborative.

Recognized Excellence

Recognized Excellence - Jeremiah and Troy have been fantastic throughout.

Recognized Excellence

Recognized Excellence - Both Lynn Dean and Bryce Buckley have been fabulous to work with - they feel like family at this point!

Additional Comments

Additional Comments - Hartman Baldwin exceeded our expectations in every way. We’ve since engaged them for two more phases of work (to update our guest suite and install a pool). They’ve been wonderful partners and their team is second to none. Can’t recommend them highly enough.

There is significant value working with a complete design build contractor as it streamlines and simplifies the otherwise ad hoc complexity of the entire process from design, permitting, build and completion. HB is very good at what they do!

Recognized Excellence

Recognized Excellence - Alan, Bill and Vana have each provided fantastic service and have been great to work with through this point of the process.

Recognized Excellence

Recognized Excellence - The entire design build team has been terrific working together as a team.

Bill and Bryce understood our project and came up great ideas and drawings that accounted for our needs and budget.

Concern For Needs

Concern For Needs - Bill was very transparent about cost, and worked with us to create a project within our budget.

Project Architect Concern for Needs

Project Architect Concern for Needs - Bryce is a gift! He helped us define our project and is fluent with all aspects of the design and implementation.

Interior Designer Concern for Needs

Interior Designer Concern for Needs - Vana has been very helpful with our designs needs. She has been a great resource helping us find the design elements that we desired, and her ideas have been really appreciated by us. She is really easy to work with and has a terrific eye for design.

Salesperson Accessibility

Salesperson Accessibility - Bill has been very accessible, responsive, and a pleasure to work with. He understands the scope of our project and has been very open to incorporating our ideas with those of H/B.

Project Architect Accessibility

Project Architect Accessibility - bryce is wonderful to work with, always available when needed and has helped us immensely. He is an amazingly talented architect.

Interior Designer Accessibility

Interior Designer Accessibility - Vana has always been accessible and responsive, intuiting our taste and offering interesting design ideas that were fresh and exciting.

Responsive Design

Responsive Design - Excellent design that improves how our home with function.

Recognized Excellence

Recognized Excellence - Bill, Bryce, and Vana are all exceptional and have made the process enjoyable and fun. Bryce went above and beyond to secure our permits, get approval from the city to build the garage, and deal with the city on complicated issues.

Additional Comments

Additional Comments - The design process, although slowed by COVID, has been terrific. Thanks everyone on our team for your efforts so far!

We have had experiences with independent contractors: vetting them ourselves and finding it difficult to pull together a cohesive plan. Even working with w designer was extremely time consuming, frustrating and concerns about the final project. Once the remodel was completed, over time we found hidden problems of sloppy materials and work.
With Hartman Baldwin, the team works cooperatively to provide contractors they monitor and correct any issues that arise.

Recognized Excellence

Recognized Excellence - The entire team provides exceptional service. We are very pleased.

Project Architect Accessibility

Project Architect Accessibility - Jeremiah promptly addresses my questions and concerns with much knowledge and expertise. He is also accessible and attentive.

Interior Designer Accessibility

Interior Designer Accessibility - Becca addresses my questions and concerns and always makes herself available to guide and support my decisions. She is observant and knows and understands my vision and has been a wonderful collaborator through this process.

Project Manager Accessibility

Project Manager Accessibility - Luis clearly communicates to us what is coming next in the project. He has been very helpful in meeting our needs as we remain in our home. We know our project is in good hands because Luis maintains excellent communication with the subcontractors and comes regularly to supervise the work being done which puts us at ease. Luis is thorough and makes sure all working areas are safe and clean.

Employees & Subcontractors

Employees & Subcontractors - All the workers have been excellent! They are professional diligent.

Recognized Excellence

Recognized Excellence - Everyone working on our remodel is beyond wonderful! But we think Doreen Ruiz really goes above & beyond to accommodate us, get answers, work with our thoughts and put them on paper, coordinate with the team, and rapidly communicate with us. She's a hard worker!

Recognized Excellence

Recognized Excellence - Troy, Jesse, Becca, Ty and a special thanks to Doreen (She and Ty rocked).

Additional Comments

Additional Comments - The weekly meetings were highly valued. When there was an issue, which construction almost requires, your response time and action made us feel comfortable and assured that we were going to receive quality.

I am likely to recommend if someone is demanding of high quality and can afford the costs.

Recognized Excellence

Recognized Excellence - Levi Losser was our on the ground project manager. I appreciated that he kept an eye on things and ensured that they were being done properly. He also had great ideas for improvements or when things did not work out quite like they thought they would.