You always hear horror stories about home remodels but we have to say, Haile Kitchen & Bath did an absolutely terrific job for us. There wasn't one time during the entire process where we felt concerned or nervous about any of the work being done at the house. To a man, everyone was respectful, courteous and cared about the work they did for us. Like most home-owners faced with a large remodel, it was a little overwhelming to think about how to get the process started but HKB guided us through the entire planning, design and decision making process. We couldn't be happier with the outcome. It's now a pleasure to invite people into our home. Thank you HKB!
We don't feel that there were any areas that HKB fell short of our expectations.
Honestly, it's hard to narrow down the areas that we were most satisfied with. We were especially happy (and grateful) with the expert help during the design phase. There were a lot of design decisions and selections to make and it was so helpful to have our design professionals, Esteban and Eve, working with us and guiding us through the process to ensure that the outcome was beautiful and what we envisioned. We also felt that the quality of the work was very good. There really was no area that we felt anything was lacking in or that could have been done better. And, importantly, we can't say enough how great it was to work with HKB's construction folks. Orion, the project foreman, was an absolute pleasure to work with who communicated well and in a consistently timely manner. He did an expert job with time management and everything ran right on schedule. He also did a terrific job coordinating work where we were involved and had to be at the house. Plus, he was extremely personable and we always felt we were in good hands with him overseeing the work at the house. Likewise all the project personnel, Reggie, Jarod, Brandon, Jay (and others!) and subs were awesome to work with. To a man, there was always a "can-do" attitude. We were never met with any negativity....ever! It was also a pleasure to meet with folks over at the HKB retail shop in Haile. Their showroom is fantastic and all of the gals who work in the retail shop were always a pleasure to work with. So the project, instead of being an exhaustive process left us feeling great joy and happiness with what was accomplished!
Haile Kitchen & Bath is located nearby and we had heard, primarily through word of mouth, positive things about the company on and off and about Brad Fortune as the owner and contractor. We knew that this was going to be a big project and one that we were not likely to ever do again so we wanted to make sure that it was a success...and it was!
Final comments here are, Haile Kitchen & Bath you were awesome to work with. We're looking forward to Phase B...the pool deck kitchen!
Haile K&B had my confidence from the first meeting with them and the method of approaching our project. I have never had anyone in this type industry ever approach a home remodel project in their manner. The professionalism and experience level caught our attention right from the start and carried throughout the completion. I would highly recommend Haile K&B to anyone looking for a complete turnkey project.
Every one of the craftsman that entered our home was extremely professional and knowledgable in their trade; the effort to apply their expertise to the completion of their portion of the project was outstanding and the end product was excellent.
Outstanding and extremely professional outfit
We recently bought an older home with outdated 1970's bathrooms. Haile Kitchen and Bath did a total rebuild for us: demolition down to the studs, reworking the plumbing and electrical, improving the design and function of every aspect of these small (5 by 8 foot) spaces, and ultimately giving us two beautiful, modern bathrooms that we absolutely love. We will certainly call them for any other renovation projects we do in the future.
We had a wonderful experience with Haile Kitchen & Bath.
We've been very happy with their service.
Like most homes the walls had small issues, but after the lazer measurements the finished product fit perfectly.
Haile Kitchen & Bath did an amazing job with our kitchen remodel from concept through to completion. From the initial meeting, Brad put me at ease with his in depth experience in the business and also his knowledge of area builders and materials. He and his team offered valuable input into the design and even provided multiple sketches to help visualize the end result. The team of contractors were very professional and kept the house surprisingly clean throughout the process. Communication was excellent and I was kept well informed at every step. I also appreciated how the team kept me involved at sought my input when needed (example: height of light fixtures). The project was even finished ahead of schedule! In the end, we have a beautiful kitchen that came in on budget and with no surprises or delays. Haile Kitchen & Bath exceeded my expectations!
HKB remodeled my kitchen and guest bathroom. They do a great job of working with me at the start to make sure the design is exactly what I want, they plan the work out well, they keep the area clean, and they are always respectful of my time. I have lots of friends who used different contractors who were so disappointed. I have only positive things to say about HKB!
Haile Kitchen and Bath created a kitchen of my dreams. They were easy to work with in regard to my must haves, saw my vision and gave great advice and ideas. Attention to details was excellent. Brad and his staff are amazing! I highly recommend Haile Kitchen and Bath.
Haile Kitchen and Bath had better design ideas than I did, and from our first meeting till my first bath in new bathroom they did an excellent job
Brad Fortune and his crew were always professional, extremely competent, and very communicative. All of the design work and remodel of both of our bathrooms are exemplar and we are always proud to show it off.
Google. I'll note that the photos on the website and the reviews on Guild Quality are what led me to reach out in the first place. I noticed many other renovation and kitchen contracting companies have very little public-facing information, so as someone making decisions from Connecticut, seeing the work and the detailed reviews gave us comfort that contacting HKB would be a good use of our time.
HK&B recently finished a remodel of our master bath cabinets, counters, sinks, mirrors and lighting. They did an excellent job in a reasonable time-frame, and at what we thought was an excellent price. Brad pulled together some excellent choices for us and we couldn't be more pleased. Everyone who worked on the project was friendly and knowledgeable. All the staff at the storefront location were also very helpful. HK&B had previously done our kitchen countertops, sink and faucet - also an excellent job, and I've already got our next project in mind!
Haile Kitchen and Bath was absolutely wonderful to work with! Brad and his team are extremely helpful and professional and we are so happy with the outcome of our 3 bathrooms, kitchen, laundry room and bar area! I would highly recommend them!
I was very pleased with the design, the process of the job completion, the outcome was exactly what I wanted and they were a pleasure to work with.
I shop at the Pubix next door and came in to compare prices with my quote from Lowe's one day and found that I could get much better product for my money.
I am thrilled with every bit of my experience with Haile Kitchen and Bath and so happy I decided to purchase my cabinets and counters through them. The result of my remodel was everything I hoped it would be.
Brad and Jennifer, along with the rest of their team, were amazing to work with! They were always very responsive and professional, and they presented great design ideas. We really enjoyed working with them and look forward to working with them on future jobs.
The materials, constant communication, professionalism, and timeline was fantastic. I have had issues with other companies not following through or leaving me disappointed in these areas, but Haile Kitchen and Bath always made me feel like they truly care about their clients and wanted to see my vision realized as much as I did. Working with Shawn was so great! He made what could have been a daunting project feel easy, he always called and emailed when he said he would, and he was always very positive. No matter how chaotic other areas of my life where at the time, he made my experience as smooth as possible. Most of all, the final product absolutely wowed me!
I am SO very happy with my new kitchen! It feels like a dream come true. Shawn was wonderful to work with and was truly present every step of the way, and Eve had a FANTASTIC eye for materials. Everyone always greeted me kindly in the store and was personable with my two young children. The workers were professional and hardworking. I have worked with other companies before for renovations and was so disappointed at the lack of communication and progress timeline, but with Haile Kitchen and Bath they definitely went above and beyond expectations and made this the best experience ever in home improvement! I've had freinds actually tell me my kitchen looks like a Pinterest picture and I have to agree-- the quality of the work and materials really shows. I will most definitely be coming back for my next remodel project! :)
Haile Kitchen and Bath are just awesome at what they do, they are using quality materials and are very professional. I would recommend them without any hesitation. They redid my whole kitchen and I love it!
Brad Fortune and his staff have done a kitchen remodel and and an entire new home for us, including cabinets and counter tops. They are professional, incredibly responsive and act with integrity. The quality of the product is excellent and they offered suggestions that guided us in directions we would not have thought of on our own. We could not be more pleased and we strongly recommend Brad and Haile Kitchen & Bath.
We are thrilled with how everything turned out. Brad has always responded to our questions incredibly fast. The cabinets and counters are perfect. Their suggestions for the tile backsplash, and even suggesting that we make a music room, has helped make our house the house we have always dreamed of having. We appreciate their patience, attention to detail and advice along the way.
Truly exceptional products and service. Brad took advantage of ever square inch of space, and his design gives us a wonderful kitchen with great storage and plenty of workspace. We couldn't have asked for more. The HKB store in Haile Plantation is a terrific place shop not only for kitchen and bath items, but for other home decor as well. We bought a painting that had to be ordered, and when it came in, Brad delivered it to us! That's typical of what one can expect. Oh, and HKB arranged our custom pantry and master closet as well and saved us quite a bit of money over the nationally advertised brand.
We have dealt with kitchen/bath design/install companies before, and Haile Kitchen & Bath is HANDS DOWN the best. Fabulous design, great advice, showed us alternatives, and the installation was wonderful.
I could not be happier with the job that Haile Kitchen & Bath did with our kitchen. They were knowledgeable, flexible, and really helped us to put together a design just for us. Haile Kitchen & Bath was awesome every step of the way as we designed our kitchen, they took out the old kitchen, and put in the new. Everyone was professional and courteous, the site was always immaculate, and we couldn't be happier with the quality of work. We have gotten so many compliments on our new kitchen!
Haile Kitchen & Bath renovated our master bath and we are very happy with the results. We were extremely pleased with the communication between ourselves and Haile Kitchen & Bath. The entire process, from choosing materials (tiles, granite, cabinets, faucets, etc) to budgeting went smoothly and better than we expected. We highly recommend Haile Kitchen and Bath!
Brad was easy to work with and answered all of our questions promptly- even the dumb questions! We truly appreciated the personal attention and professionalism. We always felt like our job was important, even though it was a relatively small one. Thank you for a wonderful new bathroom!