We are being careful and following CDC recommended guidelines. We are focusing on outdoor work.
This was our first ever remodel and we couldn’t be more pleased with our experience with HC Remodel & Design. From start to finish, Gary and his team made us feel at ease, answered all of our questions and concerns, and took the stress out of a home remodel. We look forward to working with them on future projects!
Additional Comments - Our experience with HC remodel & design has been fantastic. They completely transformed our bathroom. Everything was done professionally and in a timely manner. We are so happy that we chose HC remodel & design!!
Additional Comments - Overall wonderful experience, best contractor ever. If you want the best, look no further.
Everyone on the HC Remodel team is awesome to work with.
Areas Of Satisfaction - We have used HC Remodel for a few major home remodel projects. We've always been impressed with their expertise of craftsmanship. For example, there was a situation in which the kitchen island island base was not up to standard satisfaction from the manufacturer. Though we had to wait an additional couple weeks, we appreciate that HC Remodel recognized not only the blemishes of the product, but also the customer satisfaction factor. We truly appreciate the honesty and straight forward communication to resolve the problem. Kuddos to Gary, Dan, Will, John, and the whole gang in their advice, their promptness of daily arrival, and overall demeanor of skill and care for our desires!
I have done several home remodel projects with HC Remodel & Design and think they do an excellent job. I always know the job will be done to my satisfaction. I highly recommend Gary and his team!
Trust - We know the job will be completed as promised. We have always felt very confident we were getting a good value for our money and honest feedback.
They do quality work.
Use Comments - Huge THANK YOU to everyone at HC Remodel & Design for transforming my living room into exactly what I had been dreaming of. It’s absolutely perfect. My husband and I are thrilled. I’m already dreaming up our next project!! Everyone was extremely professional and courteous and fun to work with. The work was completed on schedule and within our budget, just as promised. I will only use your company in the future, and will strongly suggest my family and friends do the same.
Use Comments - I had a great experience with HC Remodel. They did a fantastic job and the crew were very trustworthy and respectful. Will absolutely use them again
Areas Of Satisfaction - The whole experience was a good one! Each and every one of the staff of HC Remodel & Design went above and beyond to be friendly, helpful, organized and to provide quality work.
The entire team at HC Remodel and Design are top notch individuals that go above and beyond every step of the way for their customers. The design process was stress free thanks to Gary and his designers. Once we got into the demolition phase, we had excellent communication from the team and their state of the art demo equipment allowed us to continue to sleep in our own room while our Master Bathroom was being renovated which was a HUGE bonus for us. The outcome of our bathroom was beyond what we expected. All of the tile work, electrical work, painting, and fixtures were of the highest quality and we absolutely LOVE our Master Bathroom thanks to entire crew at HC Remodel and Design. We highly recommend!!!!
Yes, I’ve already recommended HC Remodel to several friends.
Communication - Communication was efficient and prompt. EVERYONE at HC Remodel respected my decisions, steered me in the right direction when I needed help, offered great suggestions and solutions to problems, and when I changed my mind a couple times, they were understanding and happy to accommodate my wishes.
Clean & Safe - They removed my artwork from the walls for safety, created plastic tents and ventilated the rooms with a big air filter to manage the dust, and everyday I returned home to find the place as tidy as it could be.
Areas For Improvement - I did not experience any problems with Gary and his crew.
Areas Of Satisfaction - The guys did an excellent job all around, I look forward to working with them again.
This was a very small project for HC Remodel and I was always kept informed on their progress. I trusted them to come into my house if I wasn’t home and they always cleaned up. I would highly recommend HC Remodel. They were recommended to me by two customers and HC Remodel’s quality and attention to detail was above and beyond. Gary does not cut corners.
In regards to #5, HC Remodel's workmanship was high quality. However, the reason for giving a '3' vs. '4' was that the supplier fell short in some cases - the back of our kitchen island needed to be sent back due to a big blotch in the wood (or something of that nature), as well as one of the island drawers was not up to par -- corner notch was off-center/not glued perciesely into place. I do appreciate the quality of workmanship by HC Remodel and how they were effective in correcting the supplier's errors.
Areas Of Satisfaction - I was most satisified with the courtesy and the precise workmanship of the team overall. Daniel Lund (supervisor) was always spot on with what to expect throughout the whole process. Gary, as well as the rest of the team, were most pleasant and approachable in response to every question or concern we had. We truly appreciate how well-together, prompt timing each day of work, and perfessional the team was!
HC Remodel and Design came highly recommended and they did not disappoint. Our Bathroom - Bedroom remodel is like a 5 star hotel now. We are in awe that this is all ours and all the work was done while we lived in a spare bedroom. I would highly recommend Gary and his whole team for anyone thinking about a remodel or kitchen rehab.
Best contractor experience ever. Gary came up with a creative and functional design within a difficult design area. Dan, the project supervisor, was absolutely outstanding in all respects. He is extremely knowledgeable, highly competent, and fully committed to his work. He answered every question I had to my total satisfaction and followed up promptly on any action I requested. If you are looking for the best, look no further than HC Remodel & Design.
HC Remodel and Design was fantastic and great to work with. They went above and beyond on many aspects of the project. I'd highly recommend them again.
Areas Of Satisfaction - I was most satisfied with the quality and end product. It's exactly what we wanted. It was excellent workmanship, and they went above and beyond on many aspects of the project.
We discovered HC Remodel & Design from a recommendation of a tile contractor we have worked with in the past. The process, communication and finished product were excellent. Gary had some clever solutions and design elements that looked great and kept the project under budget. We would definitely use HC Remodel & Design for future projects and recommend them without hesitation to family and friends.
Gary and staff are professional and easy to work with. The finished basement looks great.
Areas Of Satisfaction - Professional and responsive to every question I had. Everyone that worked at the house were respectful and trustworthy. They did a great job of communicating exactly what was going to happen and when.
Areas Of Satisfaction - An office that handles initial communication. No other contractor we contacted had office staff to help organize meetings or appointment reminders.
Areas Of Satisfaction - Gary was very thorough in explaining how he and his company worked and would work with me if I chose him as my contractor. He also took his time to explain the services provided.
This is the second time I have worked with HC Remodel & Design, I am 100% pleased with everything that was done in both of my bathrooms. The crew and staff are awesome, I hope to work with them again when it comes time to work on my kitchen.
Areas Of Satisfaction - Everything! Everyone who stepped foot in my house was nice and willing to answer any questions I had. The job was completed before the deadline, I look forward to working with them again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of HC Remodel & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys