We are very happy with Starlight Homes. We are very happy homeowners.
Will and Rich definitely know their craft. They've been ahead of schedule for all of our projects, they've followed up with issues, cleaned up very well, worked efficiently, and we've received all sorts of compliments from the owners and other vendors on not just the aesthetics of the gutters but ho... more
They were especially aware of the limitations with our corona virus sheltering in our home.
Top quality work with a technically proficient, professional, and caring staff. I placed my trust in Jenkins Restorations not to overcharge me and do poor quality work as so many other companies do. They delivered expertly!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of GW Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys