They are professional, courteous, on time, always there when I call, and they never let me down.
FiberClean came on time and did a good job.
We were satisfied with their services.
I am not satisfied with the work that they did.
FiberClean explained everything to me as they were doing the work. They are very thorough.
Fiber Clean are very professional and thorough with their job.
Some technicians are better thatn others.
I was very pleased that they were very considerate and compliant with rules!
They did a good job.
They did a great job and the carpets were much cleaner than other carpet cleaners have done.
only people i use to clean my carpet
I appreciated him letting me know the duct cleaning wasn't necessary so he didn't charge me $350 when it wasn't necessary, but I wasn't completely satisfied with the carpet cleaning. I thought the carpet on the stairs would have been cleaner.
I would give them five stars if they were so expensive.
They always do the best job.
They are very honest. They assessed the air ducts properly and were honest with me and advised me that they did not cleaning at the time which saved me money.
I have used FiberClean on multiple occassions to repair wood floors and to clean the floors in a few houses that I have owned. Their workmanship is excellent, they are professional, and all of this is provided at a reasonable cost.
FiberClean has always done a very good job.
I just love them. I have been using them for a long time, they do work on my mothers' house, and I have two other homes where I used them also. I have nothing negative to say.
Yes, I would, they clean two extra area rugs for me.
The owner was very helpful in securing our scheduling. The scheduling department was excellent in following up. The gentlemen that came and did the work did a thorough job, were super polite, and were thorough.
Fiberclean was great to work with, I would use them again.
Very responsive, very respectful, and great pricing.
I was expecting it to turn out cleaner than it did but I would use FiberClean again.
Great service, great work, and nice people.
I have always been very satisfied with the company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of FiberClean as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys