Feinmann Inc.
Customer feedback report for

Feinmann Inc.

Feinmann Inc.

Feinmann is an award-winning design/build firm, specializing in kitchen and bath remodels, room additions, and whole house renovations. From listening to our clients over the past 20 years, we have learned what matters most when it comes to making major home improvements - in short, they look for ingenious design, a well-articulated process, superb craftsmanship, responsive service, and the best value for the cost. That is why we have built a complete range of in-house services, from expert planning all the way through fabrics and furnishings, around exactly these requirements. And, even when a particular project is complete, we are committed to enhancing our relationship through on-going education, acting as a sounding board for design and remodeling issues, and helping address the hands-on maintenance needs of our clients.

Types of work

Additions 239
Design build remodel 236
Kitchen remodeling 235
Energy efficiency upgrades 235
Home remodeling 219
Bathroom remodeling 12
Bath renovation 12
Remodeling & renovation 9
Renovations 6
Deck building & maintenance 3
Historic restoration 3
Basement remodeling 3
Siding 2
Screen porch 1
Roof repair 1
Kitchen & bathroom remodeling 1
Attic 1
Garage 1
Exterior remodel 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2005
Guildmember since 2005
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2017, 2018, 2019, 2022 with Highest Distinction
Feedback Milestone
10 Consecutive Great Reviews 2022
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
5 Consecutive Great Reviews 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
Feedback Milestone
5 Consecutive Great Reviews 2015
Feedback Milestone
5 Consecutive Great Reviews 2014
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We’re taking the following precautions for our customers:

We are minimizing the amount of people on any job site to maintain social distancing and much of our office staff is working from home.

Of 687 customers surveyed, 441 responded
Understand Building Process
I have a clear understanding of the process remaining from now to completion.
100%
Expertise
Feinmann Inc. had the necessary expertise to manage my project.
99%
Trust
I trust Feinmann Inc. to follow through on commitments.
98%
Clean & Safe
The job site is kept clean and safe.
98%
Responsive Design
My home design meets our needs.
98%
Construction Quality
I am satisfied with the quality of materials and workmanship.
96%
Problem Resolution
Feinmann Inc. effectively addressed and resolved problems.
96%
Employees & Subcontractors
The employees and subcontractors of Feinmann Inc. are professional and courteous.
96%
Likely To Recommend
I am likely to recommend Feinmann Inc. to a friend.
96%
Overall Experience
Feinmann Inc. delivers an exceptional customer experience.
94%
Professional & Organized
Feinmann Inc. was professional and organized.
94%
Design Center & Selections
The Design Center team made the selections process easy.
89%

Of 687 customers surveyed, 441 responded What does this data mean?
All project locations are approximate
Of 441 respondents, 126 left a review
4.8
91 of 93 would recommend
82
9
1
1
0
No rating
33
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Feinmann Inc. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Feinmann Inc.

27 Muzzey Street,
Lexington, MA
www.feinmann.com (781) 860-9800