Crews use masks and eye protection on jobsites. We're providing soap for hand washing and additional supplies as needed. Crews are still going out but taking precautions to keep distance, driving their own cars to jobs, hand washing, etc.
My project included a drainage issue as well as a hardscape patio. East Coast Landscape Design was helpful with the approval process with my homeowners association. The staff was helpful and friendly. The stonework itself looks great. The crew cleaned up after the project was completed I would definitely recommend them to a friend.
Basically, they have done multiple jobs for me and they always do a great job!
On time each day, good wood supplied, great attitude, finished on time and laughed at my stupid jokes. Powerful stuff.
The execution is not satisfying. I only got it done less than a month ago, and I have a lot of weeds growing out of it. I don't think there is enough of the thing that covers it. It was a really hot day, but I felt like some areas they left not done. The design was not properly communicated to the people who showed up to do the work. I had to go through that with them again. The execution just wasn't there. They just kind of left my mailbox area there. There are weeds growing all over it. I am going to have someone else take care of it, even though I waited half a year and paid all my dues. I am just not willing to go through it, so I will have someone probably take care of it. A lot of the plants are not looking good already. We water them every day unless there is a heavy rain. Some of the plants were planted sideways. A lot of the transplant plants were not planted very well. They are drying out and falling off, and it rained a lot the day after. For the money I spent, I feel like I am going to have to do another round to finish the job.
I am likely to recommend East Coast Landscape Design because they did a great job. I actually have recommended them to a friend already.
The company did a great job and I am very pleased with the finished product!
This company worked on a retaining wall project for my house, fixing up some damage and improving the water drainage. I found working with the owner and his staff that did the work to be a great experience. They were very knowledgeable and worked well with to fix our issues quickly. I would say the one area the company needs to improve is their scheduling department. Getting the work scheduled was challenging and took more time than I was expecting. But when it was scheduled and they work was being completed, I was happy with what was done. I would still recommend this company to others.
I will definitely highly recommend East Coast Landscape Design not just to a friend but other acquaintances with whom I come in contact.
They were helpful in refining the scope of the project and offering material selections. Workers were talented, hardworking, creating a quality installaton.
East Coast Landscape Design did great quality work and were courteous and efficient!
Overall my experience with East Coast was excellent in my retaining wall project. They have the knowledge, experience, certifications, and warranty to back up their work. From the negotiations and planning of the work up front to the crew who performed the work, they were very professional and courteous. I can tell they take pride in their work and doing it right. Would definitely use in the future and recommend.
They were the most accommodating contractor I've ever worked with!
They do very good work and are very patient with their customers.
They have excellent workmanship.
Everyone was professional friendly and the work done was a superior. Thank you so much.
East Coast Landscape Design is a first-rate company! They really know what they're doing. All of the people involved in the project were excellent!
I had very specific requirements for my under the deck concrete patio. East coast was very accommodating. And that was followed through as promised
They are an amazing company. They are very responsive. They do a wonderful job with the design side and now with the maintenance of my landscaping. Mark does an impeccable job leading his crew and I have been thoroughly satisfied with the work they have done.
Over the past several years, we have used East Coast for three projects: permeable driveway installation, complete backyard landscape & hardscape planning and installation, and decorative retaining wall and plantings. We would use them again, if another project like these came up and have recommended them to others who stopped by while they were working.
The best of the best!
Excellent, competent work!
I would recommend them. They were very prompt and did a great job. Everything was very transparent and everyone was pleasant to work with.
Mark and his vision are very clear. The execution of his team is great. If there are any issues they prompt to resolve it. We have been using East Coast Landscape Design for many years and have seen they do not compromise for quality.
Absolutely! I have been a customer for 20+ years and have always been happy with their professionalism, attention to detail and an excellent finished result.
They were highly professional, worked well with us, were outstanding and precise in all that they did. It was a pleasure to work with them and we have recommended them several times already.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of East Coast Landscape Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys