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I thought my salesperson, Robert Crosby, was informed as far as the overall job, with the exception of an issue with my step. I'm very glad the Project Manager said this was not correct, and she made sure the step was installed the right way. There was a lack of communication with the subcontractors... more
This is the third project on which we have used Allen Care & Repair. We continue to use their services and recommend them to friends because they communicate very clearly throughout the project and complete it on time and on budget.
Everything went as expected.
Wonderful work from very nice people. Thorough, professional and punctual. They made our project seem easy and left us with a first rate look. I highly recommend them for any job. Earned the 5 star rating!!!!!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dental Health Answer as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys