Our bathroom turned out beautifully in the end and we are thankful to have worked with Davis Kitchen and Tile. There were a few minor fixes needed at the end of the project and they stayed with it through to the end to ensure that we got the resulta we were looking for.
Davis Kitchen and Tile used the best quality materials and employed the most skilled workforce to provide the highest level of design and workmanship in completing our home bathroom renovation.
Davis Kitchen and Tile is the only company I would consider for any kitchen or bathroom remodeling. They exceeded my expectations and i'd recommend them to all my friends. Furthermore, the value of my home has increased through their careful work.
Great customer service, great designing, and excellent job. We were very pleased with their work and we are going to use them for other parts of our house.
Additional Comments - It was trying time through a pandemic, but Davis Kitchen and Tile communicated with me throughout the entire process. I always knew where they were and what they were doing. We will be utilizing them for future projects.
They were prompt, within budget, quick, and clean. I am very satisfied with the work they did.
They were great to work with; everything went according to plan. It looks great!
I am a very happy and satisfied customer!
I am absolutely in love with my kitchen/bath/laundry room remodel! Lyndsey was so easy to work with designing it all, Chuck kept in touch with me throughout the process, and Gary did exceptional work. Gary ran into some unforeseen issues, but he was still able to tackle all of them. He also gave suggestions along the way which turned out to be very practical as well as aesthetically pleasing. He's top notch! I highly recommend Davis Kitchen & Tile.
We are delighted with our new kitchen floor. The installers were professional, extremely competent, and a pleasure to work with. Davis had originally replaced a badly cracked floor but the job was quite poor. Ed made it right and Gary, Dan, Mike and Jordan did a fabulous job. We understand the original installer doesn't work there anymore.
Areas Of Satisfaction - Lyndsey did an amazing job designing our bathroom. After a short meeting to explain what we wanted, she nailed it! Also, Gary is unmatched in skill, expertise, and attention to detail. We had a bathroom reno done by a different company at our previous home, and this experience beat the old one by leaps and bounds.
Areas Of Satisfaction - Great communication between the front office, employees, me the consumer ,
Very professional and helpful. Were responsive and engaged from beginning to end.
Areas Of Satisfaction - The actual work being done was really high quality. Seeing Jay (the employee who did the majority of the work) be detailed and suggest improvements (insulating an exterior wall while the drywall was down, for example) was great.
I was very pleased that Davis Kitchen and Tile had an interior designer that could work with me before the construction started, very professional and always related to what I wanted to do in my project. The construction crew were equally as professional.
Areas Of Satisfaction - I have been satisfied with everything they've done.
I'm not happy with the construction material used in our new cabinets. I wish I had been advised these were made of MDF.
Areas Of Satisfaction - I thought that the communication was great. The look of the kitchen is exactly what we wanted. They were right on budget. I have all good things to say. We agreed on the budget for the design and it was right on, there was no overage or anything else.
I was pleased with the initial consultation and planning and the work as completed.
Areas Of Satisfaction - Workmanship and completion of work were exceptional.
Additional Comments - The installer is worth his weight in gold.
Areas Of Satisfaction - They met my expectations in all areas.
Areas Of Satisfaction - Ed was very patient, made an adjustment to the price due to the issues, which were not the mistake of Davis Kitchen and Tile, he met the counter maker at my home to assure the corrections were made. In addition, the Davis employee installing the plumbing was very competent.
Areas Of Satisfaction - Lyndsey answered all of our questions during the planning process. Chuck contacted us regularly and kept us updated and informed. He worked well with us and his crew to achieve a perfect outcome.
Additional Comments - Davis provided the design and products. My team did the installation. It was a win-win for all of us, especially me.
Additional Comments - It has been an ongoing pleasure working with this team.
Loose tile, failed grout lines. Spilled paint. Worked to correct, but not great
Additional Comments - Ed, Gary and the team did a great job on my bathroom remodel. It was wonderful to have a reliable, competnet company do quality work. I love my new bathroom! I would highly recommend Davis Kitchen and Tile for any home project.
Areas Of Satisfaction - Davis Kitchen and Tile exceeded our expectations with everything, the overall project!
Quality work and quality products
Areas Of Satisfaction - Safe and clean performance
Areas Of Satisfaction - Dance work was exemplary!
Areas Of Satisfaction - I was satisfied with their quality and service.
Areas Of Satisfaction - Dan is a wonderful contractor. He is meticulous, kind, and was respectful of our home. We can't say enough about the quality of his work!!Davis worked quickly to resolve any issues in a timely manner. We were very pleased with the customer service. Lyndsey is prompt in responding to emails and helpful in the design process.
Areas Of Satisfaction - I was most satisfied with the workmanship and professionalism. They worked and did everything in a timely manner.
Areas Of Satisfaction - I was most satisfied with the workmanship. Particularly the part of the job that Ralph did. He was very good.
Areas Of Satisfaction - Mike the contractor, treated my home like it was his.
Additional Comments - I really enjoyed working with Davis Kitchen and Tile. It was a very positive and delightful experience.
Areas Of Satisfaction - I was most satisfied in terms of the quality of the product. We got the Fusion Plus, so it cleans easily. It is still relatively new, so I don't know how it will wear, but as of now the water slides off like RainX.
Additional Comments - We love our kitchen
DK&T did a wonderful job with our closets! They were very professional and courteous throughout the design and installation. I wouldn't hesitate to recommend them.
Areas Of Satisfaction - Their ability to solve problems. I was sure there would be a delay when they found a broken piece while unpacking our materials, but they were able to fabricate a replacement and complete the job on time.
Davis KItchen and Tile provides excellent professional quality work and services. Our project was a repair and replacement of a custom shower and bathroom in a condominium building. Given the nature of the repair and the building construction some unanticipated problems were discovered but were addressed efficiently and economically.The final result was beyond our expectations. Davis's expertise with materials, colors and installation allowed us to achieve the desired results within our budget with no surprises. Given the quality of their work, they are in demand. Working with Ed Davis early on to schedule your project is highly recommended.
Lead Source - Reputation and previous encounters.
A 5 on a 4 point scale. We were very pleased with the work.
Likely To Recommend - A 5 on a 4 point scale. We were very pleased with the work.
Areas Of Satisfaction - I was most satisfied with the tile work. It was very good quality and very good work.
Areas Of Satisfaction - The quartz countertop that I chose from a sample in their store did not represent the countertop that was installed. They encouraged us to pursue replacement with quartz that blended with the other surfaces of our kitchen. We are thrilled with the new quartz.
Additional Comments - I had heard through the grapevine that Davis was very expensive. I had priced products and installation at two other stores and went to Davis to look around. The pricing was below the other stores, and my experience was the work was superior and completely in a timely manner. I have already recommended Davis to several people.
They have good customer relations and great products but sometimes it takes awhile to get stuff done properly.
Great company that met my needs. Extremely Satisfied
The ceramic tile that was applied in my bathroom was installed professionally.
Areas Of Satisfaction - Everyone was excellent. They were kind and courteous. The workers did a great job!
Additional Comments - Dave, Jerry, and Jeremy were great! I'm so thankful we had them in our house.
Areas Of Satisfaction - Quality of the workmanship
First, get the initials correct: J.N. & S.K. of Oakland, MDI don't have artistic/design skills. I wanted a kitchen that worked easier than the ancient one I had & I wanted it to appropriate for my home style. Lyndsey, Chuck & Dan took it from there & I couldn't be happier.
Areas Of Satisfaction - The builder of my home was an admirer of Frank Lloyd Wright & Falling Water. I needed a new kitchen (cabinets were vintage 1950s, appliances were 1980s except for fridge & didn't work well or at all). I didn't know what I wanted - I wanted a bigger fridge (than 18CuFt) with an icemaker, induction cooktop and I wanted it to be relatively plain (Quaker style). I just wanted it to work, be easier to work in and complement the rest of the great room. They did a great job accomplishing that.
We hired Davis to do a $40,000+ remodel of my kitchen and master bathroom. Halfway through the job they fired our general contractor and replaced him with a variety of less-skilled contractors to complete the job. Additionally, the original contractor did about $7000 worth of damage to our wood floors in an area unrelated to the job site. Instead of doing the right thing and having the floors repaired by a professional, we spent months arguing with them to fix the damage they admittedly caused. Ultimately, we had to settle for less than half the cost of the repair, as their insurance adjustor depreciated the floor for age (as all insurance companies would do). Had they had the damage repaired to our satisfaction, we probably would not be walking away with a negative perspective on them and their work, but it was clear they were more focused on their profits than their reputation.
They crushed through the design.
We have been very happy with Davis Kitchen and Tile. We have used them for many of our projects in the house that we've been working on for six years.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Davis Kitchen and Tile as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys