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Jenkins Restorations is fast, efficient, and addressed all of our needs for our restoration.
We are quite impressed. Randy even came out and ate with the guys.
Tim was amazing to work with and went out of his way to make sure every thing was beyond my expectations! I had a slab leak and was terrified of the amount of damage and work that needed to be done but everyone from my first contact, all the way to the laborer doing the job was pleasant to work wit... more
Great customer service and provided great products. Very professional from Estimator to final step.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Davinci Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys