We really like the way they helped us pick out the right cabinets for the budget we had! No pressure to upgrade! All the products were very high quality and they designed our kitchen beyond our imagination! Carl and Natalie were great to work with! Can’t say enough good about them! Excellent work and also price!
Overall very satisfied. Had a few issues. But, were able to work through them to my satisfaction.
I appreciated the time Karl and Natalie took to explain my choices and design options. The color, size and placement of the cabinets are wonderful. The price was reasonable.
My wife and I were pleased with the team at Choice and our easy ability to communicate with them and have them plan our kitchen remodel accordingly. Our kitchen looks amazing and is very functional, and we're grateful to them for their competence and the fair price for product and labor.
Our new kitchen is beautiful! The cabinets are so nice! The kitchen design by Natalie is awesome! Exceeded expectations and we are so thankful.
I had a great experience with Choice Cabinet. They were able to handle my custom cabinet request just as well as my in-stock cabinet request. The cabinet quality is really impressive. The service and installation was great too. I'd highly recommend Choice Cabinet.
Great to work with and excellent product.
Areas Of Satisfaction - I was most satisfied with their communication.
I loved using their decorator. She gave me so many great ideas.
I was thrilled with the quality and ease of the customer service. I got a custom cabinet for the price that I could have just picked out a generic one for. They are great and I highly recommend them .
Choice Cabinet was awesome! The cabinets are beautiful, they are honest, and they have great follow-through.
They had a friendly staff, the communication was excellent, and they went above and beyond.
I worked with Natalie, Carl and some of the crew. They are second to none in that they responded to my emails and were dedicated to making sure I had the right cabinets. They made sure I had the right color and texture from the ceiling to the floor. I can't say enough good things about the people and the products that they deliver.
Everything was just as we talked about. We had no problems. The cabinet is nice, and I am very satisfied.
I was very pleased. I looked at several cabinets and Choice Cabinet was the best. They had the style and workmanship I was looking for.
Areas For Improvement - I was disappointed with them supplying me with info about the accessories like the drawers and pull outs. That was not very well covered in the brochure.
Areas Of Satisfaction - I was satisfied with the finish. The materials are really good. The color selection is also very good.
Recognized Excellence - Joyce Cabinet was very good.
Areas Of Satisfaction - I was most satisfied with Choice Cabinet KC because of the time it took to get the cabinets in.
I found the whole experience very pleasing and I feel we received good quality cabinets for an affordable price.
Areas For Improvement - None.
Areas Of Satisfaction - The listened to what we wanted and worked through the options to get us what we wanted.
Recognized Excellence - Karl did an excellent job.
We recently moved to Missouri and needed to renovate the house we purchased to make it wheelcair accessible for my elderly parents. We needed a kitchen that was open so I could cook and care for my parents. We got many estimates for cabines and countertops and chose Choice Cabinet KC. Karl worked very hard for us in designing the layout that would work best for our needs. He helped us with color choices, countertops and spacing. We had a very short deadline since we had to move my parents into the house quickly. He and the installers worked hard and although there were a few delays, we were able to get my parents in with a fully functional kitchen. The island is wonderful and opens up the whole house. The cabinets are beautiful and very well built. I absolutely love working in the new kitchen. The cabinets just make my day each time I look at them. Thanks Choice Cabinet KC and thanks Karl.
Work Done Right - There was a misunderstanding and they brought the island counter and it was too big, they had to take it back and cut off 10 inches. Also the shelves on each side of the cabinets did not have anything holding them together so they had to put in a bar/brace that connected all the shelves together. I think everything else was done right.
Schedule - the first date had to be changed because they were out of stock of our desired product choice, but second choice was good and they worked very hard to get it installed in the timeframe requested. The only delay was actually when they had to redo the island counter top.
Areas For Improvement - Only in the mixup on the island counter top and that was not Choice Cabinet but the Counter top people. The other was the shelves but they fixed it ok.
Areas Of Satisfaction - I love my cabinets and countertops. Choice Cabinet was easy to work with and very helpful in understanding everything and trying to work with our deadlines and requirements. I only wish he would have convinced me to put in pullouts and lazy susans in all the cabinets instead of just one. But that was my fault as I was trying to be frugal and save some money. I shouldn't have tried to save money at the expense of the pullouts. The cabinets and countertops are beautiful and we are very pleased with them.
Current Referrals - I will send them to Choice Cabinet.
Recognized Excellence - Karl is wonderful and very helpful with everything.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Choice Cabinet KC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys