Overall a positive experience. Quality product and workmanship with solid communication and value. Would recommend.
Windows are air tight. Installers were friendly and steady workers.
Cvs showed up when they said.
Very professional job through the whole process
Salesman John, siding installer Dave, window specialist Rob, and the gutter guys were a great team that worked very well together. Very professional, knowledgeable, and trustworthy!
everything went very smoothly
From our initial meeting with John McFarland, to a phone meeting with the owner, to installation…the people really make this company while selling a quality product. We are beyond satisfied with this investment in our home. So thankful CVS was the first company we met with. We knew we did not need to look any further.
Easy, Reasonably priced, Quality work
We thought it was a good product at a fair price.
Installer’s professional and amazing work
In all honesty, I did not have a positive experience. Although I had hired CVS before for a very large job, I felt neglected this time around. I only wanted one window done to complete my home. I called CVS and initially, it was a positive experience. I paid in full upfront. The problems were communication with Ray. Ray scheduled me to come out and verify measurements but never showed. I had to call him and he apologized for forgetting and rescheduled. A date was set for the window to be installed when it arrived. The window arrived earlier than the projected 8-10 weeks which was excellent. Ray contacted me to schedule the installation of the window. Ray did not make the appointment and I called after 4 minutes past the agreed time to ask what happened. Ray apologized and set another appointment. Ray came the next day on time and completed the install. Communication was definitely the negative aspect of this experience.
Absolutely will recommend CVS to everyone!
Very good experience. Worked in the cold weather. Never complained.
CVS Windows and Siding is great, but it took a long time.
The install crew was great, my gripe is communications with sales relative to project start date etc.
The rooms with the new windows are definitely warmer this winter than before the new installation
Working with the office personnel was constantly effective and satisfying. Installation of the windows went smoothly and the outcome more than met my expectations. Great work!
The owner came out to make sure everything was going well, the 2 men were very efficient, nice and hard working. Our salesman John was great coming to our home multiple times and speaking with me over the phone when I had a question. I would absolutely recommend CVS for any work.
We received estimates from 3 different window companies. We chose CVS due to our salesman John's knowledge about the product and the best value for our money.
It took a long time to get the measurements for the windows, then another long time to get them manufactured and delivered. Communication was also an issue.
I was very pleased with their work and the completed project.
All phases of the project were easy from sales to install. The pricing far exceeded any other quotes we received and the quality is comparable!
CVS Windows and Siding has a friendly, efficient staff.
The salesman was very professional and not pushy. I was extremely pleased with the guys from Hink Installation and would recommend them to anyone.
Karl and Matt took the time to understand our needs and explain our options. Our project was delayed due to Covid but it was well worth the wait. Diaz and his crew did an exceptional job replacing our siding. They worked hard, long hours and paid attention to detail to do the job right. They exceeded our expectations and I highly recommend them!
I am well satisfied. The workers were fine.
I could not possibly be happier. I am a tradesman, and I was a painter for 35 years. They were clean, fast, and square.
Comparable pricing with accommodating financing options. Service was stellar. Completed a 2 day job in one day. Very professional and the end results look and feel fantastic.
The project with CVS Windows and Siding has been a good experience.
they came to do the job right after a big snow storm
when they got here they started beating on the house
so hard they knocked pictures off the walls breaking
the glass in one
they trampled all over our landscaping ruining several
of our plants
could go on but I won't
I am very satisfied with the sales knowledge and the workmanship. I have recommended CVS and will do so again when the opportunity is presented.
CVS installed quality siding that transformed my house from a weathered cracking uninspiring sided 3-story dwelling to a show stopping property that will maintain its beauty for years to come. The installers took the better part of four days and did an outstanding job to complete the transformation. This is my second time around with CVS as I had them install their vinyl windows on the same house over 7 years ago and I couldn't be happier.
We were very pleased with the workmanship of the crew.They paid attention to detail.
" Yes, I would recommend CVS Windows and Sidling to a friend "
We're really disgusted with the windows, and my husband is outside filling the holes left in the house.
From the date we signed our contract until the project was completed CVS was very professional and informative. It turned out beautiful!!
I couldn't be more satisfied. They arrived in a timely fashion
I love my window.
We were very satisfied with the work that they did, and with the results.
Friendly, cared about property, good work.
They did a wonderful job. John was wonderful.
Diaz and his team worked quickly but without compromising any quality of work. They were extremely professional. We couldn’t believe how clean they kept the job site! Everything’s was picked up as they went without so much as a nail left in the yard. They also cleaned up all tools and materials at the end of each day which we really appreciated.
The installation work performed by CVS was excellent. Care was taken by the installers to protect the work area and all debris was picked up during and after the job was completed. The dumpster was delivered the day before the job was started and removed promptly the day after the job was completed.
From the owner, the salesman and the installation team - the professionalism, service & installation work was top notch in every regard.
I have recommended CVS to others.
They were very professional and worked really well to assure I had the best windows.
Salesman John was fantastic, Owner was fantastic... install team left much to be desired... still cleaning up from them, nails and trash , downspouts were put up crooked and left that way, areas of siding constantly falling ... got caulk on brand new concrete patio and left it
The installers were very nice. They cleaned up after themselves and did a good job.
They did a good job,
It took a long time to get the windows after ordering them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CVS Windows and Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys