You won't be disappointed. They're everything they say they are.
Recognized Excellence - Each of Burgin's team members provided excellent service however a special thanks to Ian Stewart for a job well done
Areas Of Satisfaction - the completed look of the bathrooms look far better than what we had imagined
Design - finding all of the materials had its challenges, but the end result with Tamara's guidance turned out beautiful
Additional Comments - Thanks to all of the team at Burgin Design Remodel for all of their attention to our project we are very happy with the result
Additional Comments - My review is long overdue, but we wanted to thank the team over at Burgin Design for the excellent work you did in our home. Brad Burgin was amazing with his ideas and his detail-oriented approach to our design. We always loved it when he visited our job site because we knew we were getting the best care. Matt Hales, our Project Manager, was exactly what our project needed. Matt was extremely PATIENT with us and addressed any and all questions that we had. This was a tremendously large project, and Matt made sure we were comfortable and happy the entire time. Matt and his crew exceeded a lot of our expectations! And finally Tamara Stratton, our designer….this girl knows her COLORS! She was able to communicate and execute EXACTLY what we were visualizing. Because of Tamara and Matt, I smile every time I pull up to my house! Thank you again. The Conard Family
Recognized Excellence - I'd like to recognize Ian, the master carpenter and lead designer. He was excellent and did a good job.
Additional Comments - Ian was extremely professional. The design and office were outstanding.
Additional Comments - Over the top professionalism and workmanship.
Highly recommend Burgin Design Remodel. First choice.
Work Quality - Very satisfied.
Crew and Team - Everyone is courteous and professional.
Jobsite Cleanliness - Don’t think any other company could make a better effort.
Additional Comments - Burgin Design will meet or exceed your expectations. They are a company you will go back to for future projects.
I really want to give a kudos to Tamara and Matt Hays.
Schedule - 3+
Areas Of Satisfaction - My designer, Tamara, was awesome and so patient--poor woman having to work with me. Matt was also just great; he was the lead on two jobs they did for us, and he was awesome. I would recommend him for anything.
Lead Source - I don't remember how we heard about them. They did our kitchen years ago, so when it was time to do the bathroom, we just called.
We would highly recommend Burgin Design Remodel to anyone who is interested in a beautiful, first class remodel. Remember you always get what you pay for!
Areas For Improvement - We had no problems of any significance with Burgin Design Remodel.
Areas Of Satisfaction - Loved their designer Tamara Stratton who really assisted with the shopping for the perfect granite, tile, cabinet knobs, etc. to pull her design together to match our tastes. We wouldn't have our beautiful new kitchen, three bathrooms, laundry room and linen cabinets without her assistance!
Lead Source - Referral from a neighbor.
Additional Comments - You will not be disappointed if you select Burgin Design Remodel for your home remodeling.
Areas For Improvement - None
Areas Of Satisfaction - Design support. Friendly,flexible,and knowledgeable....
Lead Source - From a friend
Additional Comments - Pleased with the project and enjoying the finished product.....
I was just very, very happy with them.
Areas Of Satisfaction - I was satisfied that they did a great job and offered a quality product with quality employees and workmanship.
Lead Source - I heard about Burgin through Joni Owen, a friend and neighbor who is a designer for them. How could I not go with my next door neighbor?
Areas Of Satisfaction - They are knowledgeable and reliable. I am able to trust them in my house when I’m not home.
Lead Source - Family
They remodeled our kitchen and then later a bathroom and the results have been beyond our expectations. We recommended them to a friend who had an entire home remodel with additions and they were very pleased with the workmanship from beginning to end. This is a highly qualified company with a knowledgeable, polite, staff and tradesmen. They answer all of your questions and concerns immediately and very patient. Can't say enough good things about them.
Areas For Improvement - None
Areas Of Satisfaction - Final results. Everything was kept clean. They came when they said they would and added input when we needed it.
Areas For Improvement - None.
Areas Of Satisfaction - Burgin was so easy to work with. The entire plan was laid out in detail before any work began. Their designers offered some suggestions which we incorporated. All the workmen were very pleasant and arrived at the same time every day unless they let us know differently. The finished work is flawless. Every tiny detail was attended to, from a closet latch that was a bit too tight to a light switch that needed to be reversed. We would use Burgin again in a heartbeat!
Lead Source - We were referred to them by our son's friends, who were very pleased with a kitchen remodel Burgin did for them.
We were very pleased with all aspects of the remodel, employees and subcontractors were professional and courteous. They went out of their way to accommodate our needs.
Areas For Improvement - None
Areas Of Satisfaction - Working with the design team to achieve the best outcome for us and Burgin.
Lead Source - Burgin had remodeled our kitchen several years ago and we were very pleased with the kitchen so we definitely wanted Burgin to do this latest remodel.
Areas Of Satisfaction - The final result of the project was most satisfactory.
Areas Of Satisfaction - Burgin is honest, reliable, highly-skilled, personable, and thoughtful towards treating our house like our home, not just our house. It was a very pleasant experience. Also, they don't "disappear" once the job is done. We feel as if we can still call them, should we have any questions, and they are a great information resource (and we never had to call them to redo or correct their work - it was always done right the first time.)
Lead Source - Internet search, but I don't remember the web source.
Additional Comments - Burgin just keeps getting better. I compare our experience to what others went through with their remodels, as well as the workmanship I see happening with the homes in my neighborhood. Burgin remains head and shoulders above the rest, every time, still (4 years later.)
We were thrilled with their service. We wouldn't dream of using anyone else. I would highly recommend them to anyone who is seriously considering construction work.
Areas Of Satisfaction - I was most satisfied with the overall personal touch and the quality of the work.
Lead Source - I heard about Burgin Design Remodel from one of our neighbors.
Additional Comments - Anytime anything went wrong, they handled it wonderfully. We were thrilled with their response to any hiccup. We wouldn't go anywhere else for construction work.
The project process was amazing. The staff of System pavers ensured my wife and I were informed throughout the project. Someone was always available to answer our questions or address our concerns. We have receive nothing but praises for our patio!!!
The sales process was great, Keaton was excellent. Knowledgeable, responsive and professional. The project management by Jose was awful. Our pool was supposed to take 6-8 weeks to complete. It took 15 weeks. Instead of scheduling the project out from the beginning and lining up the trades accordingl... more
From the moment I met Jennifer for our walkthrough and consultation, I knew I was working with the right company for our paint job. As someone who knows nothing about paint or hiring painters, she helped me understand everything from start to finish, and even offered fantastic paint tips/advice. Fro... more
They were very professional and my pool turned out great.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Burgin Design Remodel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys