This was only my 2nd time that I, without my husband, had to work through with a contractor a project at my home. Rodney Beck far exceeded my expectations. He was very informative at every step of the project and answered all my questions (I think I had too many) in a timely fashion and an easy to understand way. I have already recommended him to several people.
We’ve had a lot of work done in our home over the years, and Rodney and his team are the best we ever worked with. Great quality work done by great people! Beck Renovate and Remodel will be the first place we call from now on. We couldn’t be happier.
This project was one that we had wanted to complete for nearly 20 years. We asked many contractors over the years and never found one who was comfortable with the work involved until we found Beck Renovate and Remodel. We are very please with the outcome.
They not only did they the job requested, they coordinated with the other contractors to keep everything running smoothly. The job was finished on time and well done.
Rodney and his Dad built our home in Tyburn Woods back in 1988. Rodney remodeled our Bathrooms and added an Office/Storage Room onto the back of the house and in our Townhouse, renovated all 3 bathrooms...Rodney is easy to work with and stays on top of everything
Areas For Improvement - Not applicable
Areas Of Satisfaction - Rodney is a great communicator and our concerns were addressed immediately. He will do everything he can for the customer's satisfaction. He is a trustworthy man who keeps his word. We would highly recommend Beck Renovate and Remodel.
We highly recommend Beck Renovation and Remodel and you can trust them to be fair and responsive.
Budget - Any time an item exceeded the estimate, Rod discussed it with us and present us with options.
Construction Quality - A#1! Our bar, media room, patio and deck are the envy of all of our friends.
Employees & Subcontractors - We could not have asked for better people! Doug went above and beyond anything we could have ever expected. Chris was always friendly and conscientious. We were pleased that Rod worked with Rick from SP Floors, where we had made some previous floor selections. Ryan, their installer, did a great job. Manor House was a little bit of a challenge, but in the end we were very satisfied.
Areas Of Satisfaction - The fact that we could call at anytime and get a quick response was priceless.
Additional Comments - Absolutely fantastic and I look forward to using them on my next project!
All of the workers were professional and courteous. They took great care to see that the end result met or exceeded our expectations. The home now has great curb appeal. I'm very pleased with the work.
Areas Of Satisfaction - I appreciated the excellent communication and the professionalism of the crew. They cleaned up the area at the end of each work day. Great job overall
Areas Of Satisfaction - very professional and always stayed in contact with the schedule.
We have had three projects with Beck, a bedroom/bathroom remodel, a deck, and a gameroom remodel. All three projects had special challenges because of how our house is laid out on a hillside, and all three went smooth and fast.
Beck Renovation and Remodel was great to work with. Rodney worked closely with us to make our renovation a complete success.
Areas Of Satisfaction - Rodney made every effort to keep us as functional as possible during our first floor remodel. He saw to it that we were able to cook and have water in the kitchen and laundry throughout the construction process. His team cleaned up each day before they left for the day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Beck Renovate and Remodel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys