We are following and enforcing all guidelines.
BWB Builders Inc was highly professional, keeping the place immaculate at all times. They were prompt, honest, and were easy to work with.
Recognized Excellence - Humberto as the face of the company has a handle on everything - wether wielding a joint knife on a tricky drywall detail or negotiating with a cabinet maker to make sure I get what I envisioned. Mike runs the schedule, reminding us that decisions need to be made and masterfully juggling the subs and Elio is a genius for creative solutions to respond to surprises that inevitably crop up in a remodel. Hugo and Jesse try to do their work unnoticed, but their smiles shine through!
Additional Comments - The entire staff at BWB is committed to quality work and customer satisfaction. Their 'heart'-work shows - their passion for craftsmanship, their unflappable calm on the job site and their gentle sense of humor made the entire experience a pleasure and the end result has exceeded our expectations.
BWB are the best! Knowledgable, efficient, organized, trustworthy and just good all around. We highly recommend them and we are so pleased with the outcome of our project.
BWB Builders was a pleasure to work with. Humberto was extremely detail-oriented every step of the way. He was professional, honest, and responsive. The team was punctual, courteous, and exhibits master workmanship in their skills. I am extremely pleased with the outcome of the project and I would be ecstatic to work with them again on future projects!
Areas Of Satisfaction - Every aspect of the project has exceeded my expectation, the most notable aspect is the level of detail and organization that BWB provided to the project. Catching the most minute details and recommending solutions in real-time was exceptional. Every minor thing I had mentioned, they remembered and followed through to the T.
Additional Comments - I wanted to reiterate how extremely satisfied I am with the outcome of the project. The team was professional, courteous, punctual, organized, and responsive. The workmanship was excellent! I would definitely work with them again on future projects. Thank you BWB!
We have used the services of BWB on multiple occasions over the years and have always been pleased with their attention to detail and the ease of communication with every member of their team. When problems occurred, they were addressed promptly and honestly, and every effort was made to assure our satisfaction. The quality of subcontractors hired for our job were excellent. We recommend them highly.
I wanted professionalism & quality workmanship & Humberto & his team far surpassed my expectation!
Barrios Wagner Builders completed all of the tasks on budget an ahead of schedule. They kept us well informed as the project progressed. The were very professional in all their dealing with us. They kept the work area clean and were very considerate to keep things so that we could continue to live in the house, while the work was progressing. I would (and have) recommend them to friends and neighbors.
I worked with BWB after my house was flooded in February. Knowing that I had already been out of my house for over a month, they worked hard to start as soon as they could and finish in a timely manner. The work was completed on time and in a professional manner. Several houses on my block were also impacted by the flood and while I wasn't the first one to start work, I am the first one back in my home. I was so happy with their work that I referred them to my father, who is starting a job with them next month.
Excellent work. The only improvement I would like is better communication regarding issues that come up during the job.
BWB was a great company to work with for our remodel and we are extremely happy with the work. They were attentive and responsive to all of our needs. They went above and beyond to ensure we were happy with the work. They pay attention to detail and have a high quality of work. I would recommend them to anyone who is looking for a contractor for a remodel. Their cost and schedule estimates were accurate and they worked hard to stay on schedule even with some added scope and surprises.
The staff were very knowledgeable, creative at solving problems, and easy to work with. The quality of workmanship was excellent.
We decided to use BWB as our contractor because we had worked in the past with the previous owner, who'd retired and sold the business to his employees. As new owners, they faced a difficult task following in his footsteps, but they managed to meet our expectations of high quality, honesty, and perseverance when obstacles arose. They responded quickly to our concerns and worked hard to satisfy us. We would highly recommend them.
We worked with Donatelli Builders for many years, and we're extremely pleased that Barrios Wagner Builders is continuing the terrific experience that we had with Donatelli, providing the same strong commitment to workmanship, follow-through and excellent results. We trust Barrios Wagner to complete construction and maintenance jobs exactly as specified because that's been our experience with the people and the company, and we expect to continue our relationship with Barrios Wagner or many more years.
The BWB crew is a pleasure to work with -- Humberto, Mike (our project manager) and their sub-contractors too. Excellent communicators. Highest quality of skilled, professional services. Very conscientious about customer satisfaction. Overall BWB experience was very positive, involving total kitchen remodel in 1920's house. The project affected several common rooms as well, and some overhaul of ancient electrical and plumbing systems. I would hire BWB again in a heartbeat.
We worked directly with Humberto (Barrios) and Mark (Wagner) and found them to be personable, capable and open in their communication. Furthermore all of the other on site staff followed this pattern, an important consideration as we continued to live in the home throughout the project. The project schedule presented prior to commencement was always within a day or so at any point throughout. Any difficulties (there are always some) were quickly addressed or alternatives provided. Perhaps the best testimonial is that we have asked them to consider another project for us.
Areas Of Satisfaction - Commitment to schedule and ability to address change quickly and effectively.
We have worked with several contractors previously and Barrios Wagner was by far superior in workmanship, quality and service.
We recommend Barrios Wagner Builders without reservation, and with our highest recommendation. Communication, quality of work, professionalism, follow-through beginning to end, are excellent.
Areas Of Satisfaction - Professionalism and communication are key. Concerns and questions were dealt with in a professional and timely manner. Quality of materials and craftsmanship were always of the highest standard. We truly appreciate Humberto and his team. They are accessible and keep their promises.
Barrios Wagner Builders more than exceeded our expectations. This was a small job, but they gave it all the attention as if they were remodeling the entire house. Humberto Barrios realized the urgency of our project and made time in his already busy schedule to accommodate us; sometimes even doing the work himself. We had used BWB previously and were so impressed with their work that we didn't hesitate to call them again.
Areas Of Satisfaction - They calmed our fears concerning the water damage to our kitchen/living room and the extensive repairs other contractors insisted upon. Instead, they calmly assessed the situation and developed a solution with the minimal disruption to our home.
Friendly, on time, on budget, professional work.
Good and timely communication. Job completed on schedule and on budget, including fair adjustments both up and down for changes.
We were very satisfied with the finished project.When asked ahead of time change orders were always possible. We had a good communication. They listen to your demand and give you some suggestions. Some were good ones.I had 3 projects done in the past 9 years and soon I will have one more. I would definitely recommend Barrios Wagner Builders to my friends and family.
Great professionals who managed the project incredibly well all the way through to completion. Cannot recommend them highly enough!
Barrios Wagner Builders exceeded our expectations on all fronts. They were professional, their work was of the highest quality, and they were also just a pleasure to work with. I felt that they had our backs with sub-contractors and made sure that everyone delivered the same excellent work. We actually ended ahead of schedule. I couldn't be happier with our experience!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BWB Builders Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys