Extremely professional and creative solutions to deliver an exceptional result that was even better than we expected while keeping the project on time and on budget. Highly recommend BKZ to others and we plan to use them on our future projects!
Brian and Justin and their crew are very easy to reach/voice any concerns !
Additional Comments - Would never go with anyone else for remodeling. Even our Parrot has a crush on Brian !
Areas Of Satisfaction - The owner was prompt, pleasant, and professional. He did a great job repairing the hole in the ceiling, and cleaned along the way to avoid a build up of materials.
Lead Source - I heard about BKZ Contractors from my realtor.
Areas For Improvement - None.
Areas Of Satisfaction - Love the adherence to timeline, kindness and trustworthiness of Brian and his employees, and obviously the amazing workmanship!!! So so happy with everything.
BKZ is the best in the business. Both Brian and Justin go above and beyond to make sure the work is perfect! I would and have recommended them to anyone without hesitation. With BKZ you get high quality professional work for a fair price.
Everyone was very professional, clean, courteous and got the job done ahead of schedule.
Recognized Excellence - I would like to recognize Bryan and the other 2 guys that came out.
Additional Comments - I would highly recommend them to anyone!
Brian and his team were tremendous to work with. Very attentive to their work and deliver an excellent product.
Recognized Excellence - Everyone!
Recognized Excellence - Justin did a very good job wiring everything in the kitchen.
Areas For Improvement - In no way did they fall short! Awesome job, very thorough, informative and professional!
Lead Source - Recommended by frank and Charlene Bergmaier.
Additional Comments - Thanks so much for making out sunroom and deck a reality. We are loving it and will definitely call on BKZ for future projects.
Areas For Improvement - They have never fell short of my expectations. As a matter of fact, in some areas they have exceeded my expectations of the jobs they have done.
Additional Comments - I would definitely use BKZ Contractors again and I have already recommended them to other people that I know.
Recognized Excellence - Brian Deldes.
Lead Source - A referral from a friend.
Areas For Improvement - BKZ did not fall short in any area. They were extremely professional and their work is absolutely remarkable.
Recognized Excellence - Brian Zeldes has done a great job compiling his team. No one inparticular stands out because everyone associated with theBKZ team is a highly skilled tradesman.
Lead Source - After months of research and dealing with un-reputable contractors, we did a search of contractors associated with professional organizations and found NARI. For us, being associated with professional organizations showed a true commitment to the industry.
Recognized Excellence - Everyone was very helpful and answered all my questions. They were very professional in every thing they did.
Recognized Excellence - Bill and Brian both did a very good job.
Additional Comments - We were very pleased.
Recognized Excellence - I thought the guys they had on site were pretty great.
Lead Source - I have known Brian for about 21 years now. He was a neighbor in our okd community. I was on the board of directors and we hired him to do work around our community after hearing about his quality work.
Areas For Improvement - They exceeded our expectations
Recognized Excellence - Brian Zeldes was very professional, listened to our ideas and oversaw the entire remodel from start to finish. The lead contractor on our job, Bill, had excellent workmanship, always came when he said he would, and was very careful to keep the dust and dirt to a minimum. Harriett, in the office, was always pleasant to deal with and kept us informed of any changes or scheduling on the job.
Lead Source - I learned about BKZ through a home remodeling publication that was handed out at a local annual Home Show.
Recognized Excellence - Explained eveything and will definately use them in the near future, need windows and gutters and other improvements - hopefully when the economy gets better !
Lead Source - Through a friend
Lead Source - nari website
Recognized Excellence - Billy.
Lead Source - Brian happened to be the housing inspector for a house I owned like ten years ago.
Additional Comments - Brian is a wonderful contractor. They communicate well and use the best products.
Areas For Improvement - No, they exceeded expectations.
Recognized Excellence - Brian, the owner.
Lead Source - It might have been word of mouth, but it's been so long I can't really remember.
Recognized Excellence - Brian was a great guy. He was right on top of the workman and gave excellent service.
Lead Source - We network together.
Additional Comments - He was supervising very accurately. He was here all the time and he never rushed. He really took his time telling you what was going to happen and answered any questions.
Lead Source - From a friend.
Areas For Improvement - Sometimes they had to leave to do something.
Recognized Excellence - Brian
Lead Source - Through a cousin.
Lead Source - I used to babysit for their kids.
Communication - If there was anything above a four I would give them that.
Construction Quality - They take great pride in what they're doing.
Areas For Improvement - No at all. They were the most wonderful contractors. I am so happy that I found them.
Recognized Excellence - Brian Listens to what your problem is and tries to solve that problem. Other contractors tried to sell to you what they could do.
Lead Source - They are a member of Nari. I had looked for contractors in the better business bureau. I think I rejected half a dozen contractors before I picked BKZ. I don't remember exactly though.
Additional Comments - I think that one of the best things that happened to me in 2008 was finding BKZ. I had looked for so long for someone that was reliable. They have done two jobs for me and I have people over all the time to point out the special touches BKZ had done. If anyone is looking for a company that is fair and honest, they need to go to BKZ. You call for an appointment and they come right away. They make suggestions. They do the work and are pleasant. I can't tell you how happy I am.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of BKZ Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys