Harry is professional, punctual, and always takes the time to hear my concerns and feedback. He’s the reason we are as happy as we are!
Both Brian and Tony were professional and very helpful.
Both were knowledgeable and were willing to take the time to answer all my questions!
I have delt with 3 people from Am. Pest and all three were great. Susan Rochlitz, Tyrone Qualls and George. (don't know his last name) All very friendly and helpful and willing to answer my questions.
Very good staff. As I have said, very friendly, willing to answer questions and seem very responsive to customer needs.
Dwayne Foddrell He is very knowledgeable, professional and tries very hard to make customers happy. He does a fantastic job every time he comes. I am very happy with everything he does.
American Pest professionally handled my job.
I am completely satisfied with American Peat control. I have not seen any mosquitos this year and we use our deck a lot. .I am glad we selected American Pest for year round pest control. What makes them so nice is that they perform yard service whether your home or not. Also, they respond to service and emergency calls quickly and satisfactorily. There is not abettor pest control company in town.
Response quick and on time
Damien was extremely polite and respectful and seemed quite knowledgeable.
Very pleased with service thus far.
The scheduling is pretty tough so if you call for a service, they are likely to schedule it out for a week. It appears there are very few emergency slots and we needed an emergency service. I had to really push and escalate to a manager to get them here and that shouldn't happen.
They are very prompt and responsive, however, I am still having pest issues after several attempts. I am not sure of how effective their product is.
They're still new so I can't judge right now, they just came out.
The American Pest staff were very knowledgeable and friendly. The technician went over all that he was going to do and what to look for in case of any issues. I highly recommend their services.
American Pest is truly the best. Always on time and they are thorough. They took care of my pest issues and the follow-up appointments keep my home pest free. I trust their service and highly recommend.
Bugs returned within a few days. Will address at next appointment.
Great company to work with!
They were on time. They did what they were supposed to do. They were looking at the air conditioning unit. I'd give them an A+. Everything's great. I would recommend them.
I have had American Pest servicing my home for many years and am very pleased with their service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Pest as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys