The craftmen with All American did an excellent job. They were efficient and did great work.
Excellent workmanship and a pleasant crew.
Great customer service. Staff are very knowledgable.
Good Sales Service Ben Lodwick excellent installers excellent and quality product for the money
Our new patio door is perfect. Great quality and good looking. It really upgraded our space. The workers did a great job and were friendly and professional.
The installers were neat, professional and very efficient. I couldn't have been more impressed with the whole process.
The salesperson was very friendly and able to answer any of our questions. The installation crew were very focused on doing the job within the scheduled time and focused on making sure everything was done with high quality workmanship.
They were profisoanl adn they did goo dwork
Excellent all around. Great to work with!
They were very professional from the start. The quote was specific and well explained. The wait for the installation was long, but that was beyond their control. I am having them come back today to repair the storm door.
Excellent service from start to finish. Knowledgeable and professional. Our new front door looks wonderful.
The sales process was very good. When the windows arrived, they had broken latches. We were asked to pay for them in full and put in a service request. This was very disappointing. Nevertheless, the service was done in a timely fashion, and the problem was solved effectively. The price was not cheap, but it was competitive, and we love the windows. So overall good, but delivering broken doors and then making us call to arrange their repair was annoying and could be improved.
We have recommended All American to neighbors and friends.
I would definitely recommend this company to friends and family. Product is high quality, salesman was honest, communication was good, and installation was professional.
It's a little early to tell long-term, but the quality of the windows and work seems to be very high.
The service from top to bottom the reminder calls to the professionalism of the installers and the support was great.
They're very thorough and on time and they're awesome. They did our windows as well.
Additional Comments - I was satisfied!
Recognized Excellence - Cody and the guys that did the install.
Absolutely thrilled with our new patio door and All American Window. Quality products and wonderful people to work with!
Everything went well from initial meeting through final installation
I am likely to recommend All American Window & Door Company because we are previous customers who are happy with the windows they did for us both times.
Areas Of Satisfaction - All American Window & Door Company exceeded my expectations on the quickness of the project. We thought it wouldn't be done until August, but it ended up getting finished in June.
They were very professional. They did a very nice job.
Recognized Excellence - The salesman Matt did an awesome job. Nico did very well with communicating and going over everything.
Areas For Improvement - I think they did a really good job. I don't have any complaints. This is the second time I've used All American. My parents have used them too. That's why I came back. They just did such a good job.
Areas Of Satisfaction - They met my expectations.
Additional Comments - Everything was professional and quality work. If I ever move and end up doing windows again, I'm definitely going to go with All American.
All American Window & Door Company had outstanding service, especially with the installation. They were detail- oriented, professional, and cleaned the area very well.
Types of work - They installed a picture window.
Schedule - They came three hours early, but I don't consider that to be negative
Recognized Excellence - Kaylee, Marcus and Alfonzo, and Wes for their exceptional service. I changed my mind, so Wes wrote a new contract with a different type of window. Kaylee worked around our schedule and not theirs. Marcus and Alfonzo did superb work.
Areas Of Satisfaction - They met or exceeded in all areas.
I was satisfied with the service and the quality of the windows.
Recognized Excellence - Ben, the salesperson, was very good.
Areas Of Satisfaction - Their timeliness met my expectations.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of All American Window & Door Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys