It was a quality job. It was a complicated remodel, and it turned out beautifully!
They were easy to work with.
Agape was a great company to work with through the whole process. Through the design process and construction process, they were responsive and helpful, and they did an excellent job on my remodel.
I already did!
We are extremely impressed with the high quality of work performed by Agape Construction Co. and their subcontracts. We have already made many recommendations to family and friends.
Agape was everything we thought it would be, but more expensive than original expectations.
Everyone was respectful and professional from the way they treated my house. It was better than I ever expected. The house was always clean when they left. It was over and above what I would have thought. They were very meticulous and did an amazing job. High caliber company.
Additional Comments - Agape Construction is the only company I have worked with that is so nice. The quality of work, the staying on top of everything, and how they laid everything out was great. The binders give us, which explained the scope of the job were great. It felt so overwhelming working with them in a good way. I felt confident that they would take care of everything. What they say, they do. It was all incredible. I was so glad that I went with them. I will use them again down the road.
Recommend Company - Definitely a 10. I appreciated the communication throughout the process. I felt the company was always fair in the way they handled things and dealt with our project and with me.
Areas Of Satisfaction - High level of responsiveness, thorough contracts, adherence to schedule, and no excuses.
Recommend Company - 10. I have mentioned you to several people
Recommend Company - 10. We are constantly hearing contracting horror stories. That was certainly not our experience with Agape. Since we have neighbors who have had the same experience that we have, we are confident that our good experience was not unique. We have noted some minor flaws in workmanship (thin coat of interior paint, slight separation in woodwork, a difficult-to-control fan switch, for example), but overall the workmanship and time-to-completion are superior to what we hear about other contractors. I have already recommended Agape to an acquaintance.
Areas Of Satisfaction - I was most satisfied the quality of the employees and laborers who came. They were courteous, respectful and clean, and we appreciated that as they were in our house and we have three little kids. We were appreciative that they stuck to the timeline, the quality of their work is really high, and we felt confident in everything they were doing from a quality standpoint.
Recommend Company - A 10. The reason is they did an excellent job and the people I worked with were very good. They communicate well.
Areas Of Satisfaction - I was most satisfied with the end result. What they delivered is great work. I am very pleased, and it matches up well with what I envisioned.
Recommend Company - 10 - I always recommend Agape on social media sites if people ask for recommendation on construction companies!
Areas Of Satisfaction - We felt that Agape had our best interest and really cared about their workmanship during the project. They always held their work to a high standard. Those qualities helped earn our trust and we knew they were very reliable.
Rating Subcontractors - Everyone seemed to work well together and did their jobs well.
Areas Of Satisfaction - I was most satisfied with the final outcome and look of the job, and the quality.
Recommend Company - 10 they were great to work with very professional, couldn't be any happier than we are!!!
Rating Subcontractors - All subcontractors were great, friendly, and performed good quality work.
Areas Of Satisfaction - I was most satisfied with the carpenter, the design, layout of the room and lastly, the material quality; all in that order of satisfaction. The final thing is that they provide seamless project management.
Recommend Company - I would rate that a 10. I would recommend them because I think they can work within a budget. They can adjust materials and timelines so you can stay within your budget. They are very conscious and they keep you conscious of the budget. They can definitely keep things in budget if you are restrictive, and because of that I think they can work with all kinds of clients. If they had a project that needed to fit a small budget and time frame, I think Agape would be able to do that and provide the same quality of service.
Areas Of Satisfaction - I feel like their finishing carpentry is incredibly professional. Their carpenters are incredibly knowledgeable and incredibly skilled. They are talented and know their way round a work space. They can tell what issues are going to come up before they get there. Dale was incredibly professional and very skilled. He was able to work around things and fix things. He was able to do things i didn't know you could do with wood. I was very impressed with that.
Areas Of Satisfaction - The job site communication from Pat and Chris - I knew what was going on and why. I never had to wonder where they are and that is very important to me. Chris' work on the laundry room was really top end. We are very happy.
Recommend Company - I would give them a ten. They were great.
Areas Of Satisfaction - They came in on budget and they got it done on time. It is a great space.
Areas Of Satisfaction - Laurie Smith... AMAZING got the vision of "marrying the outdoors with the in"
Recommend Company - I would give them a 10.
Areas Of Satisfaction - We told them our budget and they did not run away or ignore us. They worked with us and gave us options. They kept us informed.
Areas Of Satisfaction - Professionalism and communication. Willingness to address problems in a reasonable and timely manner.
Project Manager Status Updates - A perfect 10! Even when the news was not news to our liking!
Recommend Company - A ten! Agape was very easy to work with, everyone involved with our project was very professional. We have already recommended Agape to our neighbors.
Recommend Company - 10! We have already recommended Agape to several neighbors and friends. When you find quality workmanship, especially with old, historic homes, you pass that information along.
Areas Of Satisfaction - Quality, cost, worry-free with regard to design, craftsmanship, ability to complete the job on time and within code. Respectful interactions with all levels of their staff, from planning through implementation. Accessibility, responsiveness, and of course beautiful results!
Additional Comments - We absolutely love our experience with Agape. It was the second time we've used them to work on our house. The first time was to address structural issues about three years ago. We plan on engaging them again to remodel our kitchen.
Recommend Company - 10. I was very happy. All the crew were very polite, prompt, ( if something unexpected came up they made sure to call and let me know). They were very professional in their work ethic. If I had any questions or concerns, they were more than happy to explain things to me. I still have a hard time believing how extremely well Steve matched the stain on the doors to our 50 year old original doors. I am still impressed with his skills.
Rating Subcontractors - I feel they all did an excellent job. They were prompt, did their jobs well and always let me know if they needed to run out for certain supplies and when they expected to be back. All in all I was very happy with them.
Areas Of Satisfaction - I was most satisified with Lori, the architect. She had great ideas and was to the point with what she thought. We really appreciated that.
Areas Of Satisfaction - I was most satisfied with the bathroom, built in book shelves and the way my closet was moved from the second floor to the first. Bill did an excellent job on the closet and Chris also did an excellent job on the book shelves.
Areas Of Satisfaction - We are totally satisfied with the design and construction of the carport - the snazziest carport in WG, I'm sure! We get many compliments.Heather was very helpful in choosing trim colors, door style and stain and roof shingles for the house. It turned out even better than we had hoped.
Additional Comments - We thank the whole crew for a great experience and great results.Also, our thanks for the mums when Wiil was in the hospital. He is recovering well.
Project Mgr Communication - Jeff was knowledgable, responsive and a pleasure to work with. We felt as he offered sound suggestions for solutions. Jeff provided calm guidence through a very large invasive project.
Change Order Process - Another strong talent for Jeff was always keeping informed as changes were needed and not letting them pile up.
Lead Carpenter(s) - Both were fantastic!
Project Manager Status Updates - 10 - the best we had with all of our Projects with Agape. Jeff embodied the actual methodiology of Product Management which instilled a real partnership through the whole remodel.
Areas Of Satisfaction - We decided after the 1st project 14 years ago, we would never go anywhere else for large remodel needs. Quality, service and trust are the real tipping points for Agape. Honestly, we never recieve bids on projects, we always come back to Agape.
Likely To Recommend - They are great people and we give them an A+!
Areas Of Satisfaction - In general they are professional and very courteous! Any concerns we had were immediately addressed. Kevin has put together a wonderful team!
Areas Of Satisfaction - I was most satisfied with how well everyone from Agape communicated with us throughout the project. They were very responsive and always answered our questions. They would explain everything very thoroughly so I would completely understand what was going to happen.
Rating Subcontractors - Anything we were concerned with was addressed quickly. Anything that we felt needed to be touched up was corrected to our satisfaction. The plumbing subcontractors were really great at responding to us and accommodating us for last minute requests or changes.
Sales Knowledge - Kevin has been very thorough and helpful throughout the entire project. Kevin makes us feel like this project is as important to him as it is to us.
Design Responsiveness - Laurie brought forward some very creative and interesting solutions to our issues. Each time we met with Laurie and the rest of the team during the design process, it was exciting to see our wants come to life in a cohesive design that fit with our homes current layout and architecture.
Likely To Recommend - We have been commenting to our friends and family how great the buidling process has been thus far. We are extremely pleased with the process and the individuals that have worked on the project, from the concept, to the design to the project management all the way down to the individual contributors on the build side.
Additional Comments - The entire Agape team has made our first home renovation project a pleasure. The sense of ownership that the Agape team takes whem working with their clients on a project makes you feel as though we are all working as a team to achieve a common goal.
Additional Comments - They have the most wonderful people. They work together well, and they are able to laugh at themselves. I appreciate the people; they're wonderful to be with, and they all like dogs. They're great at what they do and easy to be with. Communication has been great; we text and use email. I would definitely recommend them. You pay for what you get; they're not cheap, but I can leave my house with them. I even left town for a few days. I like that part.
Professional & Organized - Very professional.
Design Responsiveness - Very much so and could not be more pleased with her designs. She came up with some awesome ideas that really enhanced the project.
Additional Comments - We have done several remodels and this project by far, has been the smoothest. As far as the staff. Dean is very professional and is excellent on the follow up. Have enjoyed working with Pat and his crew. It really has been a lot of fun.
Recommend Builder - Absolutely.
Additional Comments - Very happy with our experience to date. Laurie was very helpful in providing ideas and alternatives to maintain the character of our home while keeping costs within our expectations. Dean has been very good to work with - our weekly meetings are very informative and he has done a great job of keeping us informed of the progress to date and giving us plenty of notice of decisions that we need to make to keep the project on schedule.
Areas Of Satisfaction - With the design of the kitchenette and attention to decorative detail. The final appearance of the basement is beautiful. We have already had guests stay down there and they loved it.
Rating Subcontractors - All were excellent.
Areas Of Satisfaction - Their uncanny professionalism.
Additional Comments - They did an amazing job and we are exceedingly pleased.
Professional & Organized - It has been a pleasure to work with everyone at Agape. Everyone has been very nice.
Areas Of Satisfaction - We were very happy that Agape worked to bring the project in line with our budget. We had a very high level of trust with Dean and Ted throughout the project.
Areas Of Satisfaction - Their approach - they were very courteous, they came when they said they would come, told us when they didn't think they would be there. They made it as easy as they could for us to be having construction done.
Customer Satisfaction - I was most satisfied with their integrity.
Areas Of Satisfaction - Their dedication to giving the home owner exactly what they want carefully and professionally.
Additional Comments - WE wanted to thank Agape Construction for giving us the dream home that we've been waiting for for thirty years. We couldn't be happier.
Customer Satisfaction - Their willingness to make changes without complaining.
Additional Comments - It has been such a pleasure to work with all of them, they have been very responsive, pleasant and kind.
Areas Of Satisfaction - Felt like everyone partnered and was an advocate for the creation of our home . . . almost like it was a place they were going to live.
Lead Framing Carpenter - I give him a four plus.
Lead Trim Carpenter - I give him a four plus.
PM Project Resolution - If I could give him a 10, that's what I would give him.
Areas Of Satisfaction - I enjoyed having Mark and the other guys in my home. They were respectful and nice. The finish project was beautiful.
Areas Of Satisfaction - Their personnel was nice and their craftsmanship and materials are high quality.
PM Problem Resolution - Dean made the project as stress-free as possible. He was wonderful- I honestly wonder if we would have survived without him!
PM Problem Resolution - Dean was a pleasure to work with. He was professional, patient, organized, knowledgeable, and had a good sense of humor.
Areas Of Satisfaction - I was extremely satisfied with the clear and detailed communication about all aspects of the project (with the small exception noted above). I was also delighted with the professionalism exhibited by all the guys who worked on our project and appreciate their attention to detail and their perfectionism. On top of all that, most of them were really nice and interesting people!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Agape Construction Company, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys