Very hands on assistance with the product selection process. We knew what we thought we wanted. The staff (owner, architect and crew) all provided valuable perspective and made it happen. I know from experience that fitting new to old is very difficult. ADR sweated the details where it would have easy to stop at good enough.
ADR is a custom builder with a great team in place. you dream it, they make it real. and if your not creative, they are, and will dream for you. great design team and craftsmen who sweat the details and build things the way you want them.
They are a conscientious, highly competent and efficient contracting firm. Not only was their work high quality, they were very careful not to damage pass-through areas and areas adjacent to the construction site, and they cleaned the pass-through areas at the end of each work day.
ADR was wonderful to work with. From the beginning to the end of the process, they were honest, conscientious, respectful, and diligent. We are so glad we chose them and would definitely work with them again.
Areas Of Satisfaction - Love the ADR team. Professional and highly skilled
Working with ADR Builders was a great experience. They were very responsive and easy to communicate with and their pricing was very competitive. The project turned out wonderfully. They were professional, yet personable. They took the time to give us multiple options and explain the pros and cons of each. We would recommend ADR without hesitation and intend to work with them again on future projects.
Excellent contractor. Good to work with.
I could not be more pleased with ADR Builder's renovation of my master bath room. Jane was great in helping me select materials and Dave Friedman was meticulous in his workmanship. Dave was not satisfied until the job was done perfectly. In fact, we were so pleased with this job that we hired ADR to repair and replace part of our kitchen ceiling which was damaged during one of the recent storms. I have now had four bathrooms remodeled by three different contractors, and ADR Builders was the best, by far. I wish we had used ADR previously. Thanks to you all.
We enjoyed working with ADR Builders. We love our new kitchen.
They are outstanding in every way. We will be using them again.
Market Research For Lead Gen - We were impressed by your knowledge of older homes. We needed someone of your talents and assurances when working with an older structure that we found intimidating. We have never been through this type of remodeling and felt more secure by your expertise. I would market that specialization.
We have used several contractors over the years. We used ADR after friends raved about them for their bathroom renovation.
We were very impressed with the quality and professionalism of everyone we interacted with. The skill and craftsmanship of the personnel were excellent. I would not hesitate to recommend to family or friends.
We are very pleased with the work that was done by ADR, we have already recommend them to several friends.
Great to work with! Loved the results!
ADR was professional, courteous, trustworthy, and a pleasure to have in our home. Their workmanship is top-notch. The end result of our bathroom and kitchen remodel is absolutely beautiful.
ADR is a terrific contractor. Although no renovation can be called fun while it's happening, I enjoyed having the ADR carpenters, the plumber, and the subcontractors in the house for four weeks, and now I have a beautiful new bathroom to enjoy. Jane was extremely helpful in helping me settle on materials.The whole company is top-notch!
Outstanding work, on schedule, easy communication, reasonably priced as proposed! R. Lewis, Baltimore
I thoroughly enjoyed the entire process of our bathroom remodeling project. ADR was totally professional from start to finish. Andy, their lead carpenter did an outstanding job. with great attention to every detail.
In the past, dealing with contractors and construction projects has always been a nightmare. We were so delighted with ADR and their staff that we will never go to another company for any home projects we take on. We didn't even have to address issues because they were always ahead of us in thinking about what we needed! We can't say enough about this company and have already recommended ADR to all our friends!! Our kitchen is beautiful! Thank you ADR! It was a pleasure doing business with you and I don't know many people who have had similar experiences with their contractors! Yay!!!
Highly recommend ADR--they have done three projects for us and each project has been top-notch. We feel as if we have a new house. Still love our renovated kitchen after two years, and the bathroom and bathroom/bedroom renovations are wonderful.
Areas Of Satisfaction - Working with ADR is a partnership. They listen to what we want and are excellent at problem-solving to create the designs that work for us. The project managers are terrific and are really artisans, rather than just builders. The attention to detail and to getting everything just right is quite impressive.
See "Additional Comments".
Areas Of Satisfaction - The prompt and courteous responses from every person with whom we dealt at ADR.You are unlikely to deal with any company with more integrity than ADR. When our project was completed, we had a beautiful space, and we fully appreciated the patient design assistance, the fine craftsmanship, and the good communication with ADR.
Additional Comments - A reliable contractor with integrity and with skillful, courteous, and neat workers.
Areas Of Satisfaction - It was completely professional from the first meeting to the last completion. They do not use subcontractors, and that is important. The workmanship is of excellent quality. They worked very well with our family.
Contractor Choice - They did a great job for our neighbor. We used them for a small project. They were amazing, so we decided to hire them again.
Construction Quality - Chris & Trey did a wonderful job. I appreciate their skill and attention to detail.
Areas Of Satisfaction - ADR made the whole process painless. I appreciate how everyone involved helped me with decisions. The design, products and workmanship were all well executed.
We hired ADR Builders, Ltd. for a kitchen remodel, and we’re absolutely delighted with the outstanding design and meticulous craftsmanship of the finished result! Just as important, the process of getting to that result was smooth and stress-free, thanks to the terrific staff—all were a pleasure to deal with and were totally dedicated to ensuring our complete satisfaction.
Area(s) For Improvement - We are extremely pleased with the final product
Areas Of Satisfaction - Gary's professionalism and Chris's attention to detail
Areas Of Satisfaction - ADR performed in a fully professional manner in all aspects of the job. Proposal costs were fair and consistent, estimates were clearly defined and produced in a timely manner, and the on site staff was attentive, courteous, highly skilled and competent. This project was undertaken with only a general plan, and the foreman and workers on site were able to consult successfully with the homeowner to arrive at practical and aesthetically satisfying solutions to any unforeseen issues as they arose, and were flexible and cooperative in facilitating the homeowners' wishes, and bringing the homeowners' vision to fruition. All my dealing with ADR were positive, but in my view, the attitude of the man on site was the single biggest factor to making this project the success it was.
I love my new bathroom and I was so happy that the builder met my time constraints for completion. It was very easy working with Jane and Gary Stokes in the planning stage and their team in the completion. Thanks ADR Builders, Love my new bathroom!!!
Areas Of Satisfaction - Professional, on time, courteous, skilled and clean!
Roughly 10 years ago ADR Builders did a major kitchen renovation for me in my home in Baltimore City. I was so happy with the results that when I decided to renovate my master bathroom in 2014, I knew I’d go back to them to do the work. The owners and employees of ADR are honest, responsive and hardworking as are their sub-contractors. The job started and finished on time, the budget was accurate and the quality of the work is of the highest caliber. I cannot say enough positive things.
Areas Of Satisfaction - A highly professional group from the owners to their employees and sub-contractors. Responsive to any and all concerns. Workmanship is top notch.
ADR has now done 2 significant projects for us-- both experiences were exceptional. Expectations and costs are set and followed, and communication throughout the project is consistent. Craftsmanship is superb and the results are amazing. We have been extremely pleased with all the work ADR has done for us and look forward to working with them again!
Areas Of Satisfaction - Exceptional work and super friendly, talented staff.
ADR did a complete redo of our kitchen, including redesign, moving walls, and full counter and cabinetry work. The work was of excellent quality, on time, and on budget. I would highly recommend ADR to anyone seeking home remodeling.
Areas Of Satisfaction - I am very satisfied with the high quality of the end product.
Repeat Business - We would go right back to ADR when we get to doing the remodeling projects.
Areas Of Satisfaction - ADR was great to work with. Jane and Steve were wonderful!
We have had ADR Builders do 4 major projects for us over the past 15 years. We have always been very satisfied with their work and they are extremely nice and always dependable. The subcontractors that they use have always been reliable, do good work, and are very friendly.
Market Research For Lead Gen - Referral by a friend is the most reliable thing. I would never refer a company to a friend unless they were good.
Areas Of Satisfaction - Quality of craftmanship, experienced staff, friendly relationship, keeping the work area as clean as possible
Areas Of Satisfaction - I like that ADR Builders refinished the plaster walls. They did a great job.
Areas Of Satisfaction - ADR has a strong commitment to high quality and conscientious workmanship and honest communication.
Areas Of Satisfaction - The professionalism of the staff and their desire to do things right.
One of the most professional and flexible builders I've had the pleasure to work with. ADR provided a thorough and detailed estimate and a reasonable time frame for completion. They used excellent materials, kept the jobsite clean and finished on time. I would recommend them without hestitation, and have.
Areas Of Satisfaction - Professionalism and quality of work.
The anxiety that a naive client like me may have expected when working with a contractor was completely dispelled by ADR. Every time I had a concern or noted a problem or needed advice, ADR responded immediately and was always helpful. The construction work itself was well done, the schedule kept, the subcontractors good, as they may have been with other companies, but the qualities I appreciated most—the ones that would keep bringing me back to ADR rather than trying other companies—were Jane and Gary's accountability, honesty, professionalism, and friendliness.
Areas Of Satisfaction - Jane did a terrific job of planning the space and following up on everything, from her suggestions about which tile to use to her immediate response to problems.
We have been extremely happy with the whole experience with ADR. From the initial planning stages to the final completion of the project Jane and Gary have done an excellent job, not only in guiding us through the whole project but by their personal supervision. We cannot thank Chris -our lead carpenter - enough for his expertise , his attention to detail in everything that he did and for his supervision of the crew who themselves were always a pleasure to work with.The final result speaks for itself - we are so very proud of the new sunroom & kitchen which has already been appreciated by over 25 of our close friends !THANK YOU -- ADR !!
Areas Of Satisfaction - In quality of workmanship and in day to day project management
Areas Of Satisfaction - quality of work and really liked our foreman- job was well done met and exceeded our expectationsAndy was super nice explained everything to us and was very accomodating
These projects concerned refurbishing part of an old farmhouse, adding on a big two-room suite, and then building a small building at the end as an art gallery. In this third project, recently ended, that ADR worked on for me I found the workmanship to be as excellent as it was on the last two.
Areas For Improvement - They went above by having the latest project come out earlier than had been intended. They were ahead of the game.
Areas Of Satisfaction - I think they were very easy to communicate with.
We have worked with ADR for over 20 years, starting with a massive remodeling of a home (rawhouse) in Hampden. We decided to work with them after interviewing 3 companies even though their proposal was not the lowest in budget because they impressed us as very professional and trustworthy. We NEVER regretted it! Their professionalism cannot be stressed enough. From head of ADR to the last worker: they always paid due consideration to our wishes and budget, the quality of their work and ultimately their friendliness exceeded our expectations. ADR always worked with us to match 'wishes' to $$$, to find the best people when they needed outside contractors, to be honest and to complete work in a timely manner.
Areas Of Satisfaction - I was always pleasently surprised by their professionalism, consideration to our wishes and budget, then the quality of their work and ultimately their friendiliness. ADR always worked with us to match 'wishes' to $$$, to find the best people when they needed outside contractors, to be honest and to complete work in a timely manner.
ADR Builders, Ltd. did exterior work on my historic home. The quality of staff and workmanship, timely completion and fair price gets an A+ rating.
Lead Source - From Wheatley Associates. I have beeen a long-time client of their company because of the quality their work. I am most pleased to be able to work with ADR Builders because of their professionalism and high quality of their work.
Areas Of Satisfaction - They did a very professional job and they were conscious to do the best job they could. They had a commitment to quality. When they ran into issues, they tried their best to fix the problem rather than cover it up.
Areas Of Satisfaction - I was most satisfied with their speed and professionalism.
Areas Of Satisfaction - The repairs were done so quickly and the communication keeping me up to date was excellent.
The entire process was very professional and overall we were very pleased with the outcome. The staff provided great insight into developing the project and the crew followed through on those plans. Overall it was a very successful job and experience.
Likely To Recommend - Overall the entire process was great. The entire process was very professional and overall we were very pleased with the outcome. The staff provided great insight into developing the project and the crew followed through on those plans. Overall it was a very successful job and experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ADR Builders, Ltd. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys