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Recent reviews
Kara K.
24 Restore came into my life immediately after a fire destroyed my home in 2017. They made my life so much worse and it is my deepest regret that I worked with them when the insurance company paired me with them for remediation and rebuild. I would rather my house burn down again than EVER deal with them. They took two years to rebuild my 1200sq ft home, and meanwhile I was homeless (after my insurance housing ran out after 6 months). They communicated poorly, used my funds for other purposes (the contractor was fired soon after), didn't finish the job, and then sued me when I refused to give them their last payment ($40k). I counter-sued, but they told me "You are a single woman and we are a big company with lawyers on retainer. We can play this game with you as long as you want and we will still win." I eventually had to settle to move on with my life. I have since paid other contractors to fix some of the work they did and I am forever traumatized by my experience with 24 Restore. I am even still finding pieces of glass in my backyard from their fire mitigation in 2017. STAY AWAY. I dream of the company stepping up and owning their mistakes and offering me reparations, but I won't clutch onto that dream too hard because I have witnessed zero integrity from them. Vultures, preying on people going through hard times. OH THE BEST PART?? During the six months when NO WORK was done on the rebuild of my house, they did not shut off the water lines to the city and my basement flooded with 5+ feet of water, destroying everything.
Jim L.
24 Restore's reaction time was 2 hours and a crew was on site! I was most satisfied with their dedication and showing up. I am very satisfied with 24 Restore!
Review in Providence, RI
I was satisfied.
