Prompt, efficient and expert service! Thank you!
Excellent company! I would definitely recommend them.
Area Of Satisfaction - I was most satisfied with the knowledge that they had about the problems, chemicals, drying process and what precautions to take.
Additional Comments - Even though it was a bad experience with the water damage, it was better with them helping through everything.
Great customer service, Great service, very professional and courteous they came on time and I would recommend them to my family and friends
1-800 Water Damage did a very good job cleaning up the water damage in my home. I would recommend them to everybody.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of 1-800 Water Damage of SE Atlanta as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys