Phillip Smith General Contractor, LLC. strives to provide our homeowners with a positive experience through our support, understanding and knowledge of building a quality home. Working as a team, it is our job to exhibit integrity and fairness to all parties involved in the process. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (68)
Home remodeling (36)
Commercial construction (2)
Deck building & maintenance (1)
Kitchen remodeling (1)
Outdoor kitchens & living spaces (1)
Pool design & construction (1)
Screen porch (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Phillip Smith General Contractor, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Phillip Smith General Contractor, LLC in Isle Of Palms, SC; Mount Pleasant, SC; Sullivan's Island, SC; Charleston, SC; Daniel Island, SC; Sullivans Island, SC; Mt. Pleasant, SC; Dillon, SC; Lane, SC; Wadmalaw Island, SC; and 3 other cities in South Carolina.
In this report, Phillip Smith General Contractor, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in August 2003. In that time, 79 out of 94 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
Phillip Smith General Contractor, LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Phillip Smith General Contractor, LLC customer, and if Phillip Smith General Contractor, LLC completed work for you after August of 2003 but you haven't yet received a survey, please let us know.
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