Personal service and strong attention to the client are hallmarks of the Phillip W. Smith construction experience. When people are looking to build their dream home, they need a builder who listens and understands how to bring those dreams to life. Phillip W. Smith and his team strive to provide homeowners with a positive experience during the construction process, by exhibiting integrity and fairness to all persons involved. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (58)
Whole house remodel (26)
Commercial construction (2)
Kitchen remodel (1)
Outdoor living area (1)
Screen porch (1)
Swimming pool (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Phillip W. Smith General Contractor relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Phillip W. Smith General Contractor in Isle Of Palms, SC; Mount Pleasant, SC; Charleston, SC; Mt. Pleasant, SC; Daniel Island, SC; Sullivan's Island, SC; Sullivans Island, SC; Edisto, SC; Seabrook Island, SC; Hollywood, SC; and 3 other cities in South Carolina.
In this report, Phillip W. Smith General Contractor has published a summary of the customer feedback they've received since they joined GuildQuality in August 2003. In that time, 73 out of 84 customers (87%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2017.
Phillip W. Smith General Contractor surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Phillip W. Smith General Contractor customer, and if Phillip W. Smith General Contractor completed work for you after August of 2003 but you haven't yet received a survey, please let us know.
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