Welcome to PBS Contractors, your Concierge Builder® and General Contractor professional. We have extensive experience in Luxury Residential New Construction and Renovation as well as in Commercial New Construction and Tenant Improvement throughout Southwest Florida.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (66)
Bathroom remodel (65)
Custom home (56)
Aging in place (43)
Commercial construction (18)
Whole house remodel (13)
Interior renovation (12)
Interior upfit (10)
Master bathroom (3)
Bath renovation (2)
Design build remodel (2)
Interior painting (2)
Living room remodel (2)
New home (2)
Dining room (1)
Exterior remodel (1)
Exterior upgrades (1)
Home office remodel (1)
Outdoor kitchen (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, PBS Contractors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of PBS Contractors in Naples, FL; Marco Island, FL; Bonita Springs, FL; Estero, FL; Ave Maria, FL; Ft Myers, FL; and Douglassville, PA.
In this report, PBS Contractors has published a summary of the customer feedback they've received since they joined GuildQuality in July 2015. In that time, 151 out of 281 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2019.
PBS Contractors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a PBS Contractors customer, and if PBS Contractors completed work for you after July of 2015 but you haven't yet received a survey, please let us know.
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